Department manager Work, Jobs in Bradfield, Brk (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
ZARA READING VISUAL/COMMERCIAL MANAGER
INDITEX —Reading
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Zara Reading Customer Experience Deputy Manager
INDITEX —Reading
- Weekend availability
- Customer service
- Analysis skills
- Leadership
Quick apply
Admissions Manager
Oxford School of English —Oxford
- £34,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Contracts Administrator
WJ South —Reading
- £27,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
4d
Garden Centre Department Manager
Hillier Nurseries Ltd —Abbotts Ann
- £35,000 a year
- Weekend availability
- Sales
- Merchandising
- Travel
- Free parking
- Annual leave
Quick apply
Project Manager
Hewland Engineering —Maidenhead
- £40,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- PMP
- Free parking
- Flexitime
Quick apply
10d
Away from Home - New Business Development Executive (Lincolnshire)
PepsiCo —Reading
- Microsoft Powerpoint
- IT
- Communication skills
5d
Store Manager - BP
Moto —Thatcham
- £36,000 a year
- Full-time
- Restaurant
- Restaurant experience
- Employee discount
- Sick pay
Quick apply
11d
Business Support Assistant
EHSL Supported Housing —Wokingham
- £11,307 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Quick apply
3d
Transaction Manager
Waylands Automotive —Reading
- £26,775 - £61,000 a year
- Weekend availability
- Sales
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Plant Area Manager-Horticultural
Chilton Garden Centre —Chilton
- Weekend availability
- Management
- Heavy lifting
- Customer service
- Employee discount
Quick apply
5d
Parts Manager
Golf Car UK —Abbotts Ann
- £38,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Annual leave
Quick apply
4d
Farm Shop Manager
Haddenham Garden Centre Ltd —Aylesbury
- £32,000 - £35,000 a year
- Weekend availability
- Microsoft Excel
- Management
- Customer service
- Free parking
- Store discount
Quick apply
10d
Engineering Assistant
Lancing Ltd —Thame
- £28,000 - £30,000 a year
- Full-time
- AutoCAD
- Microsoft Office
- Maths
Quick apply
3d
Operations Manager
Amora Roofing LTD —Arborfield
- £40,000 - £60,000 a year
- Full-time
- Management
- Merchandising
- Administrative experience
Quick apply
10h
Centre Manager
BCA —Hook
- £55,000 - £65,000 a year
- Monday to Friday
- Continuous improvement
- Travel
- IT
- Employee assistance programme
- Employee discount
Quick apply
2d
Vehicle Progressor
Eden Motor Group —Wokingham
- Full-time
- In-person
- Store discount
- Employee assistance programme
Quick apply
5d
Night Manager
Coppid Beech Hotel —Bracknell
- £32,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
- Employee assistance programme
Quick apply
9d
Finance Officer
Make-A-Wish UK —Reading
- £17,097.41 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
5d

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Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

department manager jobs in bradfield, brk

Customer Services Executive

ZARA READING VISUAL/COMMERCIAL MANAGER

Zara Reading Customer Experience Deputy Manager

Admissions Manager

Contracts Administrator

Garden Centre Department Manager

Project Manager

Away from Home - New Business Development Executive (Lincolnshire)

Store Manager - BP

Business Support Assistant

Transaction Manager

Plant Area Manager-Horticultural

Parts Manager

Farm Shop Manager

Engineering Assistant

Operations Manager

Centre Manager

Vehicle Progressor

Night Manager

Finance Officer

I want to receive the latest job alerts for department manager in bradfield, brk

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