Customer service representative Work, Jobs in Bradfield (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Service Advisor
IT Fleet Automotive Limited —East Bergholt
- £28,300 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Customer Service Advisor
Cloud —Colchester
- £26,436.80 a year
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
Quick apply
Customer Support Specialist
Beyond Co —Newmarket
- £26,500 a year
- Hybrid work
- Continuous improvement
- Communication skills
- School
- Health & wellbeing programme
- Work from home
Quick apply
2d
Customer Service Coordinator
Eastern Concrete Ltd —Stowmarket
- Up to £35,000 a year
- Full-time
- Microsoft Outlook
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Advisor - Part Time, Fixed Term Contract
Cloud —Colchester
- £15,862.08 a year
- 8 hour shift
- Remote
- Communication skills
- Life insurance
Quick apply
8h
Customer Service Assistant
ESS Compass —Honington
- £12.76 an hour
- Part-time
- Customer service
- Food service experience
- Cash handling
11d
Customer Services Coordinator
Samskip —Ipswich
- Hybrid work
- English
- Communication skills
- Free parking
Rental Customer Service Assistant
John Grose —Ipswich
- From £17,326.89 a year
- Part-time
- Driving
- IT
- In-person
- Annual leave
- Employee discount
Quick apply
7d
Customer Care Associate
Origin UK Operations and Origin Amenity —Finchingfield
- Weekend availability
- Salesforce
- Organisational skills
- Computer skills
Quick apply
Customer Service Coordinator
Samskip Multimodal B.V —Ipswich
- £25,000 - £27,500 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Free parking
Quick apply
Customer Service Representative
William Hill —Thetford
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Services Advisor
Halfords —Thetford
- £11.05 - £12.91 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
Retail Customer Service Assistant - Temporary
BP Retail —Thetford
- Temporary
- Cleaning
- Café
3d
Customer Service Advisor
First Bus —Ipswich
- £27,000 a year
- Computer literacy
- Data entry
- Employee assistance programme
Customer Service Advisor
Yorkshire Building Society —Ipswich
- £24,500 a year
Repairs Customer Service Representative
Safran —Braintree
- Full-time
- ERP systems
- English
- Continuous improvement
- Free parking
- Annual leave
Customer Service/Sales Expert
Travis Perkins —Colchester
- Weekend availability
- Employee discount
Costumer Service Technician
US Visting Forces Local National Direct Hire —Lakenheath
- £28,704 - £39,156 a year
- Full-time
- Travel
- Typing
- In-person
- Free parking
- Annual leave
Quick apply
3d
Customer Service Assistant - Yard
Huws Gray —Newmarket
- Full-time
- Annual leave
- Employee discount
Quick apply

I want to receive the latest job alerts for customer service representative in bradfield

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near bradfield

Customer Service Representative jobs in Colchester

Customer Service Representative jobs in Ipswich

Customer Service Representative jobs in Braintree

Customer Service Representative jobs in Lakenheath

Customer Service Representative jobs in Westerham

Customer Service Representative jobs in Darlington

Customer Service Representative jobs in Peterborough

Customer Service jobs in London

Civil Service jobs in Croydon

Customer Service jobs in Aylesbury

Civil Service jobs in Swindon

Customer Service Representative jobs in Walsall

Customer Service Representative jobs in Edinburgh

Customer Service Representative jobs in Banbury

Customer Service Representative jobs in Glasgow

Customer Service jobs in Walsall

Customer Service jobs in Hounslow

Customer Service Representative jobs in Watford Wd18

Uk Virtual Customer Support Amazon jobs in London

Customer Specialist jobs in Dunstable

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Motor insurance claims handling
Complaint handling
Customer interaction
Fraud prevention and detection

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

customer service representative jobs in bradfield

Customer Service Advisor - Remote

Customer Service Advisor

Customer Service Advisor

Customer Support Specialist

Customer Service Coordinator

Customer Service Advisor - Part Time, Fixed Term Contract

Customer Service Assistant

Customer Services Coordinator

Rental Customer Service Assistant

Customer Care Associate

Customer Service Coordinator