Department leader Work, Jobs in Bradford, Eng (with Salaries)

Call Centre Team Leader
Sureserve —Halifax
- £27,718 a year
- Customer service
- Analysis skills
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Trainee Appraiser (Early Shift)
Vintage.com —Leeds
- £26,250 a year
- Full-time
Quick apply
4h
Trainee Appraiser (Late Shift)
Vintage Cash Cow —Leeds
- £19,249.13 a year
- Part-time
Quick apply
Hotel Receptionist
Dakota Hotels —Leeds
- £28,000 a year
- Full-time
- Hospitality
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Service Team Leader
Vintage Cash Cow —Morley
- £30,000 - £32,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
5d
Clerical Officer
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,272 a year
- Full-time
- Organisational skills
- Teaching
5d
Assistant Merchandiser
Freemans PLC —Bradford
- Full-time
- Organisational skills
- Communication skills
- Work from home
- Employee discount
7d
Project Support Officer
Leeds City Council —Leeds
- £37,280 - £39,152 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- Project management
- Annual leave
13d
Sales Associate
Ralph Lauren —Leeds
- 8 hour shift
- Hospitality
- Sales
- Merchandising
- Employee discount
4d
Retail Team Leader
Company Shop Group —Leeds
- £13.50 an hour
- Full-time
- Free parking
- Employee assistance programme
Quick apply
Shift Operations Manager
TJX Europe —Wakefield
- Weekends only
- Employee discount
Failsafe Officer
Leeds Teaching Hospitals NHS Trust —Leeds
- £28,392 - £31,157 a year
- Full-time
- Organisational skills
- Communication skills
- Teaching
13d
Hotel Duty Manager
Best Western Bradford Guide Post Hotel —Bradford
- From £27,500 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
14d
Supervisor - Outpatients
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Communication skills
- Teaching
4d
Customer Reception Centre Advisor
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,760 - £27,476 a year
- Full-time
- Teaching
11d
Skilled Upholsterer
Knightsbridge Furniture Productions Ltd —Bradford
- £12.21 - £16.15 an hour
- Full-time
- Heavy lifting
- Power tools
- In-person
- Life insurance
Quick apply
13d
Apprentice Physiologist - Neurophysiology
Leeds Teaching Hospitals NHS Trust —Leeds
- £32,073 - £39,043 a year
- Full-time
- Bachelor's degree
- Communication skills
- Teaching
5d
Bailiff
HM Courts & Tribunal Service —Bradford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
8d
Resourcing Assistant
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,272 a year
- Part-time
- Microsoft Office
- Computer skills
- Teaching
- Flexible schedule
5d
First Line Manager
TJX Europe —Wakefield
- Overtime
- Hospitality
- Leadership
- Employee discount

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Call Centre Team Leader

Sureserve -
Halifax

Quick apply

Job details

£27,718 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Customer service
Analysis skills
Team management
Organisational skills
IT
Leadership
Communication skills

Full job description

About Sureserve Energy Services Meters:

Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.

Role Overview:

This role focuses on achieving KPIs and SLAs for inbound and outbound calls, primarily scheduling smart meter installations or exchanges. It ensures an exceptional customer experience and smooth journey.

As the company's first point of contact, you will deliver outstanding service, represent the business professionally to stakeholders, and uphold service standards while setting an example within the Contact Centre team.

Key Responsibilities:

Team Management: Lead and mentor the Call Centre Team, handling scheduling, task allocation, and performance monitoring to maintain productivity and morale.

Operations Coordination: Oversee call center activities, ensuring efficiency and adherence to company policies and client requirements.

Communication: Facilitate seamless coordination by maintaining clear communication with dispatchers, engineers, clients, and departments.

Performance Monitoring: Track KPIs, identify improvement areas, and implement strategies to boost efficiency.

Problem-Solving: Resolve operational challenges by coordinating resources and personnel effectively.

Documentation: Maintain accurate records for quality assurance, reporting, and compliance.

Training: Provide ongoing training to enhance team skills and performance.

Customer Service: Handle escalations professionally to ensure high customer satisfaction.

Compliance: Ensure activities align with company policies, safety standards, and legal requirements.

Experience:

Minimum of 3-5 years of experience in dispatching, or a similar role, with at least 1-2 years in a supervisory or leadership position.

Key Skills:

Strong leadership and team management abilities.
Excellent communication and interpersonal skills.
Proficiency in using dispatch software, GPS systems, and other relevant technology.
Strong organizational and multitasking skills.
Ability to remain calm and make decisions under pressure.
Analytical skills to assess performance metrics and implement improvements.
Knowledge of transportation regulations and safety standards.

What we are offering.

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, including:

Competitive salary
Contributory Pension scheme
Life assurance
29 days annual leave inclusive of bank holidays
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave,
Sureserve Benefits Hub, accessing over 1000’s retail discounts,
Virtual GP service, 24/7, 365 days, available for employees and your immediate family,
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family,
Bike2Work scheme,

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reasonable adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Location - Victoria Mills (Office-based with occasional travel to field locations as needed)

Work Location: In person

Quick apply

Refine Your Search

department leader jobs in bradford, eng

Call Centre Team Leader

Trainee Appraiser (Early Shift)

Trainee Appraiser (Late Shift)

Hotel Receptionist

Customer Service Team Leader

Clerical Officer

Assistant Merchandiser

Project Support Officer

Sales Associate

Retail Team Leader

Shift Operations Manager

Failsafe Officer

Hotel Duty Manager

Supervisor - Outpatients

Customer Reception Centre Advisor

Skilled Upholsterer

Apprentice Physiologist - Neurophysiology

Bailiff

Resourcing Assistant

First Line Manager

I want to receive the latest job alerts for department leader in bradford, eng

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