Billing manager Work, Jobs in Bradford, Wyk (with Salaries)

Representative Customer Service / Order Management Specialist (e-commerce)
DRiV —Bradford
- Software troubleshooting
- English
- Analysis skills
9d
Representative Customer Service / Order Management Specialist (e-commerce)
DRiV Incorporated —Bradford
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- English
- Analysis skills
Quick apply
5d
IT Service Delivery Manager
Bradford Teaching Hospitals NHS Foundation Trust —Bradford
- £57,528 - £64,750 a year
- Full-time
- Budgeting
10d
Accounts Receivable Assistant
ITI Group —Leeds
- Up to £30,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
4d
Invoicing & Accounts Receivable - Billing Analyst
Hermes Europe —Leeds
- £26,000 - £30,000 a year
- Hybrid work
- Analysis skills
- Travel
- Organisational skills
9d
Resource Manager (Professional Services)
beqom —Leeds
- Full-time
- Remote
- English
- Analysis skills
- Continuous improvement
Quick apply
Personal Assistant
Williams Lea —Leeds
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- In-person
- Communication skills
- Referral programme
Invoicing & Accounts Receivable - Billing Analyst
Evri —Leeds
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- SharePoint
9d
Education Recruitment Team Manager
Operam Education Group —Brighouse
- From £37,000 a year
- Full-time
- Conflict management
- Mentoring
- Recruiting
- Annual leave
- Sick pay
Quick apply
Finance Analyst - Accounts Payable
Eversheds Sutherland —Leeds
- Continuous improvement
- Organisational skills
9d
Senior Claims Manager
NHS Resolution —Leeds
- £57,528 - £64,750 a year
- Training & development
- Communication skills
- Annual leave
- Work from home
9d
Account Analyst
SBFM —Leeds
- £30,000 - £40,000 a year
- Data analysis skills
- Analysis skills
- Accounting
- Annual leave
- Employee discount
Project Administrator
Sweco UK —Leeds
- Part-time
- Hybrid work
- Microsoft Excel
- Databases
- Communication skills
- Employee assistance programme
- Employee discount
13d
Duty Manager
Rudding Park Harrogate —Harrogate
- £28,320 a year
- Weekend availability
- Hotel
- Annual leave
- Employee assistance programme
Quality, Environment, Health, Safety & Compliance Manager
Switch2 Energy Limited —Shipley
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Engineering
- Continuous improvement
- Travel
- Work from home
- Bereavement leave
Quick apply
12d
Events Coordinator
Aspire Leeds —City and Borough of Leeds
- Weekend availability
- Microsoft Word
- Computer literacy
- Hotel
- Employee discount
Quick apply
6d
Project Administrator
Sweco —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Databases
- Communication skills
- Employee assistance programme
- Employee discount
13d
Revenue Operations Manager
Journey Further —Leeds
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Team management
- Contracts
- Annual leave
Quick apply
Event Manager
Aspire Leeds —City and Borough of Leeds
- Weekend availability
- Microsoft Word
- Computer literacy
- Hotel
- Free parking
- Employee discount
Quick apply
6d
Senior Energy Analyst
Yorkshire Water —Bradford
- £43,792 - £54,740 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- In-person
- Annual leave
2d

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Representative Customer Service / Order Management Specialist (e-commerce)

DRiV -
Bradford

Apply Now

Job details

9 days ago

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Software troubleshooting
Client engagement
Stakeholder liaison
ERP software
Internal department liaison
English
Microsoft Office Suite
Complaint handling
E-commerce
Analysis skills
Relationship management
Customer interaction
Root cause analysis
Communication skills
Supply chain customer service

Full job description

Primary purpose of role:

First point of contact with specific portfolio of e-commerce customers across UK & EMEA regions
Relationship building/daily engagement with key customers/stakeholders
Proactive trouble shooting/root cause analysis in TecCom (electronic ordering platform) and SAP system to identify underlying issues quickly and efficiently
Close collaboration and daily networking with Team Leader, Sales Managers and key stakeholders involved in E-business growth and development.
Promote an exceptional level of Customer Experience, adhering to all required service levels and SLAs.
Handle all customer inquiries with professionalism and efficiency (via email, phone call or in meetings).
Provide quality, proactive support to both internal and external stakeholders across the wider business.

Day to day CS responsibilities:

Full ownership of end-to-end order to shipment process for a specific portfolio of customers
Daily checks & close follow up on customer orders/deliveries – immediately identifying/escalating issues or blocking points
Deep dive/root cause analysis to identify (often complex) issues in TecCom & SAP, providing clear feedback to direct manager and escalating in a timely manner as required.
Close collaboration & clear communication with Team Leader and key stakeholders involved in e-business development.
Daily contact/liaison with DCs and carriers regarding delivery releases, booking slots, communication of system issues etc.
Daily log-in & adherence to cloud-based, interactive telephony system (Fuze)
Process customer pricing approval requests (PAR) and action/follow up within appropriate departments as required
Set up/process new customer accounts (or implement changes to existing accounts) and business approval forms in conjunction with Master Data team
Follow up on all customer inquiries, requests and provide reports/feedback in a timely manner
Update and maintain all customer records in conjunction with Master Data
Support in processing customer invoicing & resolution of queries as appropriate
Review and update packing/shipping instructions
Maximize shipments and improve availability where possible
Proactive resolution of CS/delivery/billing complaints through liaison with appropriate depts. and follow up (escalation to Team Leader where necessary)
Follow-up proactively with material availability and delivery issues, ensuring high level of customer focus
Interface with credit department and all other cross functional departments
Meet forecast pressure
Follow all procedures according to corporate guidelines (in a timely manner)
Provide documents whenever necessary/as required for audit purposes
All other ad hoc queries, this job spec is not exhaustive

Requirements:

Previous experience in a customer service/admin environment (preferably e-commerce/e-business) (essential);
High level of written and spoken English (essential);
Trouble shooting/analytical skills (essential);
Exceptional communication skills (essential);
Good working knowledge of MS Office (essential);
ERP knowledge and experience (essential);
Proactive approach & ability to work independently (essential);
Genuine passion for Customer Service (essential);
The ability to be able to liaise confidently with customers and several internal stakeholders (essential);
Willingness to participate in ongoing training and development of skills and service in line with ever changing business requirements (essential);

#LI-PK1

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Refine Your Search

billing manager jobs in bradford, wyk

Representative Customer Service / Order Management Specialist (e-commerce)

Representative Customer Service / Order Management Specialist (e-commerce)

IT Service Delivery Manager

Accounts Receivable Assistant

Invoicing & Accounts Receivable - Billing Analyst

Resource Manager (Professional Services)

Personal Assistant

Invoicing & Accounts Receivable - Billing Analyst

Education Recruitment Team Manager

Finance Analyst - Accounts Payable

Senior Claims Manager

Account Analyst

Project Administrator

Duty Manager

Quality, Environment, Health, Safety & Compliance Manager

Events Coordinator

Project Administrator

Revenue Operations Manager

Event Manager

Senior Energy Analyst

I want to receive the latest job alerts for billing manager in bradford, wyk

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