Business coach Work, Jobs in Bradford, Wyk (with Salaries)

Customer Services Team Leader
DRiV Incorporated —Bradford
- £37,000 - £48,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
1d
Customer Resolution Team Leader
Nexus Vehicle Rental —Pudsey
- £32,000 - £34,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Analysis skills
- Life insurance
Quick apply
9d
Head of PPC
Vintage.com —Gildersome
- £60,000 - £80,000 a year
- Full-time
- Remote
- Analysis skills
- AI
- Leadership
Quick apply
Change & Implementation Manager
thebigword —Leeds
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Estate Agent
The Property Experts —Halifax
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Motor Trade Business Manager 5 Day working week
Cars 2 ltd —Bradford
- Up to £58,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Free parking
Quick apply
Deputy Manager
Iceland —Bradford
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
12d
Catchment Team Leader
Yorkshire Water —Bradford
- £36,673 - £45,776 a year
- Weekend availability
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
9d
Compliance Manager
1ST LOCATE (UK) LIMITED —Temple Newsam
- £45,000 - £60,000 a year
- Full-time
Quick apply
Customer Services Team Leader
DRiV —Bradford
- Customer service
- English
- Microsoft Office
2d
Cover Store Manager
Deichmann uk —Bradford
- Up to £30,500 a year
- Full-time
- Supervising experience
- Driving
- Travel
- Store discount
- Employee discount
Quick apply
8d
Store Manager: Flagship Bridal Store
Elite Bridal UK —Castleford
- £29,000 - £35,000 a year
- Weekend availability
- Hospitality
- Sales
- In-person
- Free parking
- Store discount
Quick apply
Lead Business Analyst
Yorkshire Housing —Leeds
- £68,558.40 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
10d
HR Advisor - Part time - 6 Month FTC
Hovis Bakery —Bradford
- Part-time
- Management
- Human resources
10d
Senior Agile Delivery Manager
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- Project management
- Agile
- In-person
- Employee discount
4d
Play Supervisor (Grass Hoppers)
YGC PARTNERS LIMITED —Otley
- Holidays
- Customer service
- Supervising experience
- Working with children
Quick apply
8d
Job Coach - Supported Internship Harrogate & Skipton
Shaw Trust —Harrogate
- £26,228 - £32,083 a year
- Internship
- Annual leave
- Employee assistance programme
5d
Operations Manager
BDO —Leeds
- Full-time
- Management
- Project management
- Leadership
- Annual leave
Customer Service Advisor
HSBC Global Services Limited —Leeds
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Annual leave
Job Coach - Supported Internships - Peripatetic, Yorkshire
Shaw Trust —Wakefield
- £26,228 - £32,083 a year
- Travel
- Annual leave
- Employee assistance programme
10d

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Customer Services Team Leader

DRiV Incorporated -
Bradford

Quick apply

Job details

Full-time
£37,000 - £48,000 a year
1 day ago

Qualifications

Customer service
SAP
GCSE
English
Microsoft Office
Communication skills
A Level

Full job description

Role Purpose & Overview:

To own the operational and day-to-day management of the Bradford Customer Service department, while providing key support to the Senior CSM on all relevant departmental projects within the assigned regions. Act as the primary escalation point for all local customer-related issues, working closely and collaboratively with Sales Managers and regional business functions to ensure operational efficiency and business continuity. Lead, coach, and support the professional development of all direct reports, driving efficiency, productivity, and engagement to enable the effective achievement of departmental goals and KPIs.

RESPONSIBILITIES:

Actively participate and collaborate in all regional CS projects, providing key operational support to the Senior CSM
Take full responsibility for the day-to-day running of the Bradford CS team (covering UK, Nordics, BNL and all EU E-business portfolios); providing guidance, leadership, and support in the management of key customer accounts and end-to-end OTC (order to cash) process:

Build strong professional relationships across all internal and external networks (including local and regional CS teams, customers, and all relevant business functions)
Provide key operational support to Senior CS manager to ensure successful & timely delivery of local and regional CS projects
Deliver first class customer support and assistance, ensuring first class service, acting as a role model for direct reports
Close liaison with transporters and external stakeholders, including close follow up on any issues affecting customer delivery and OTIF (on time in full)
Support in the set up/processing of new customer accounts (or implement changes to existing accounts) and business approval forms
Support in the updating and maintenance of customer master data records
Closely monitor sales, order processing and end-to-end OTS (order to shipment) process across areas of responsibility
Promote & support in the adoption of electronic ordering (Teccom, EDI), automation and standardization across CS processes and procedures
Drive efficiency and productivity: maximising sales output, reducing past due with stock on hand & increasing velocity in the order to shipment process
Proactive resolution of customer complaints through liaison with appropriate depts. and follow up (following appropriate escalation process)
Follow-up proactively with material and delivery issues, ensuring high level of customer focus
Interface with credit and finance department (and all other departments) in a timely manner to address & resolve potential delivery blocks
Initial point of contact for local and regional escalations and complaints

JOB REQUIREMENTS:

Previous Team Leader or senior role experience (or minimum 5 years in a fast-paced customer-facing role) (essential)
Proven track record of managing a busy complex workload (essential)
Willingness to undertake European travel when required (essential)
SAP knowledge and experience (essential)
Genuine passion for customer service and customer-centric attitude (essential)
Willingness to participate in ongoing training and development of skills and service in line with ever changing business requirements (essential)
High level of written and spoken English (essential)
Good working knowledge of MS Office (essential)
Excellent communication skills (essential)
People skills (essential)
The ability to work under pressure & liaise confidently across all levels within the business (essential)
Professionalism, tact, and diplomacy (essential)
Minimum/Essential: A level or equivalent (GCSE English and Math’s A-C grade essential)
Automotive industry experience in an international role (advantageous)

Job Types: Full-time, Permanent

Pay: £37,000.00-£48,000.00 per year

Work Location: Hybrid remote in Bradford BD7 1NQ

Quick apply

Refine Your Search

business coach jobs in bradford, wyk

Customer Services Team Leader

Customer Resolution Team Leader

Head of PPC

Change & Implementation Manager

Estate Agent

Motor Trade Business Manager 5 Day working week

Deputy Manager

Catchment Team Leader

Compliance Manager

Customer Services Team Leader

Cover Store Manager

Store Manager: Flagship Bridal Store

Lead Business Analyst

HR Advisor - Part time - 6 Month FTC

Senior Agile Delivery Manager

Play Supervisor (Grass Hoppers)

Job Coach - Supported Internship Harrogate & Skipton

Operations Manager

Customer Service Advisor

Job Coach - Supported Internships - Peripatetic, Yorkshire

I want to receive the latest job alerts for business coach in bradford, wyk

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