machine learning engineer Work, Jobs in bradford, wyk (with Salaries)

Workforce Optimisation Analyst
Nexus Vehicle Rental —Pudsey
- From £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Organisational skills
- Free parking
- Store discount
Quick apply
9d
Print Finisher
Kokoon Limited —Bradford
- From £26,500 a year
- Weekend availability
- English
- Machine learning
- Driving
Quick apply
9d
SEO Executive (Fixed Term Contract)
247 Home Furnishings —Huddersfield
- £35,000 - £45,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Quality Engineering Professionals – Register Here
Ten10 —Leeds
- Hybrid work
- Azure
- Java
- AWS
13d
AI Specialist
thebigword —Leeds
- Full-time
- Hybrid work
- Azure
- Customer service
- DevOps
Quick apply
Housing Navigator (Low Needs)
Barca Leeds —Leeds
- £29,050 - £31,619 a year
- AI
Data Scientist
Yorkshire Water —Bradford
- £48,285 - £60,356 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- SQL
- Annual leave
- Flexible schedule
1d
AI & Automation Engineer
Genuit Group —Leeds
- Full-time
- Machine learning
- APIs
14d
Software Developers in Test - Register Here
Ten10 —Leeds
- Hybrid work
- Azure
- Java
- AWS
13d
Business Development Executive
FOD Mobility Group —Shipley
- From £28,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
3h
Cross-platform Video Editor and Web Streamer
World Wide Group —Leeds
- Full-time
- English
- In-person
- AI
Quick apply
8d
Web Developer
SUMA INFOTECH LTD —Leeds
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- Java
Quick apply
Agentic AI Professionals - Register Here
Ten10 —Leeds
- Hybrid work
- Azure
- Java
- AWS
7d
Housing Navigator (street to tenancy)
Barca Leeds —Leeds
- £29,050 - £31,619 a year
- AI
1d
AI Tester
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Master's degree
- SQL
- Analysis skills
- Employee assistance programme
Quick apply
FDAC Administrator
Barca Leeds —Leeds
- £25,878 a year
- Part-time
- Administrative experience
- AI
12d
Senior Manager - Change Delivery
Yorkshire Building Society —Leeds
- Up to £130,000 a year
- Management
- Continuous improvement
- Agile
6d
AWS Cloud Infrastructure Engineer
Change Grow Live —Leeds
- £46,683.60 - £51,101.95 a year
- DevOps
- AWS
- Travel
21h
Java Developer
CGI —Leeds
- Full-time
- Azure
- DevOps
- Java
Quick apply
Mid-Level PHP Development Engineer
White Rose Education —Leeds
- £32,000 - £45,000 a year
- Full-time
- Hybrid work
- AWS
- JavaScript
- APIs
Quick apply

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Workforce Optimisation Analyst

Nexus Vehicle Rental -
Pudsey

Quick apply

Job details

Full-time
From £30,000 a year
9 days ago

Benefits

Free parking
Store discount
Cycle to work scheme
Private medical insurance
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Life insurance
On-site parking

Qualifications

Microsoft Excel
Erlang
Analysis skills
Organisational skills
AI
Communication skills

Full job description

At Nexus, we embrace every challenge, using innovation and technology to transform complexity into opportunity. As the UK’s leader in tech-enabled business mobility, we go the extra mile to deliver cutting-edge solutions that drive real impact. We’re looking for problem solvers who thrive in fast-paced environments, are excited by change, and share our passion for delivering more than just results – because at Nexus, we lead by example, push boundaries, and succeed together.

Our tech-led approach is for businesses with higher volumes and complex requirements from a range of sectors, whatever the category.

At Nexus, we’re always moving forward. As a responsible business, we grow, we innovate, and we relentlessly enhance our tech, so you never have to stop.

This attitude drives everything we do – for our customers, our people and our suppliers – and is grounded in the synergy of four core values.

Never stop evolving
Never stop anticipating
Never stop committing
Never stop collaborating

About the role

We are looking for a proactive and analytical Workforce Optimisation Analyst to join our Contact Centre Planning team. In this role, you will be responsible for managing real-time performance across multiple contact channels, ensuring operational eﬃciency and service levels are consistently achieved.

Reporting to the Forecasting & Planning Manager, you will monitor live performance, manage agent schedules, and provide meaningful MI reporting and insight analysis to support operational decision-making. You will play a key role in balancing resource allocation, shrinkage management, and customer demand across the operation.

What you'll do

Monitor real-time queues, volumes, and performance across all contact
channels, making tactical decisions to maximise SLA achievement
Manage and maintain agent schedules, ensuring all planned shrinkage is accurately recorded and optimised
Adjust breaks, oﬄine activities, and other shrinkage around workload and customer demand patterns
Ensure compliance with internal adherence policies
Support the production and maintenance of MI reporting, contributing to analysis in line with business and Planning Manager requirements
Identify trends, risks, and performance opportunities through data analysis
Support Team Leaders with schedule amendments, skill changes, and operational requests
Take ownership of the Resource Planning inbox and Slack channels, ensuring all queries are responded to within agreed SLAs
Collaborate with operational teams to support continuous improvement initiatives and operational efficiency

About you

You are highly organised, detail-oriented, and thrive in a fast-paced operational environment. You are confident communicating with stakeholders at all levels and can balance analytical thinking with strong interpersonal skills.

You will demonstrate:

A self-motivated and results-driven approach
Strong organisational skills with exceptional attention to detail
Excellent analytical and numerical capability
A confident, approachable, and collaborative attitude
The ability to multitask and prioritise effectively under pressure
Strong emotional intelligence and awareness of operational team pressures
and challenges
A team-focused approach with strong relationship-building skills

Desirable Experience

Experience using Workforce Management (WFM) platforms.
Experience within an omni-channel contact centre environment
Awareness of resource planning methodologies, including Erlang calculations
Awareness and practical understanding of AI tools and emerging technologies within customer operations

Essential Experience

Intermediate Excel skills, including formulas and awareness of macros
Strong analytical and reporting capability
Excellent communication and stakeholder management skills
Emotional intelligence and the ability to work effectively in a fast-paced operational environment

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.

Pay: From £30,000.00 per year

Benefits:

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Free parking
Life insurance
On-site parking
Private medical insurance
Store discount

Work Location: Hybrid remote in Pudsey LS28 6AA

Quick apply

Refine Your Search

machine learning engineer jobs in bradford, wyk

Workforce Optimisation Analyst

Print Finisher

SEO Executive (Fixed Term Contract)

Quality Engineering Professionals – Register Here

AI Specialist

Housing Navigator (Low Needs)

Data Scientist

AI & Automation Engineer

Software Developers in Test - Register Here

Business Development Executive

Cross-platform Video Editor and Web Streamer

Web Developer

Agentic AI Professionals - Register Here

Housing Navigator (street to tenancy)

AI Tester

FDAC Administrator

Senior Manager - Change Delivery

AWS Cloud Infrastructure Engineer

Java Developer

Mid-Level PHP Development Engineer

I want to receive the latest job alerts for machine learning engineer in bradford, wyk

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