Opportunity at RRG Toyota Bradford – Toyota Customer Consultant (TCC)
Salary £20,800.00 - £25,396.80 (Based on a 45 hour working week and age)
Driving license is essential for this position
Toyota Customer Consultant (TCC), you’ll play an important role in guiding customers through every stage of their vehicle ownership journey. You’ll help create exceptional experiences while developing valuable skills within the automotive industry.
Your responsibilities will include:
- Delivering outstanding customer service
- Building strong relationships with customers
- Working collaboratively with a supportive team
- Understanding and anticipating customer needs
- Assisting customers from initial enquiry and test drives through to post-purchase support
- Learning about Toyota and Lexus products, services, and technologies
- Upholding the high standards and brand values of Toyota and Lexus
- Participating in training programmes at world-class facilities to develop your professional skills
Learn and Grow with Toyota
We are committed to helping you succeed. Our comprehensive training programme is designed to develop your confidence, product knowledge, communication skills, and customer service expertise.
You’ll receive ongoing support and development opportunities to help you build a successful long-term career.
A Career with Opportunities
Starting as a Trainee Customer Consultant is only the beginning. We offer a variety of career pathways across the automotive industry, including opportunities in:
- Management
- Sales
- Marketing
- Customer Experience
- Aftersales
- Technical and specialist roles
A Dynamic and Rewarding Role
No two days are the same as a TCC. Each day brings new opportunities to meet people, solve problems, and help customers make important decisions with confidence.
This is a fast-paced and rewarding role where your contribution can make a real difference to the customer experience.
Is the TCC Role Right for You?
This role may be perfect for you if you:
- Enjoy working with people
- Have strong communication skills
- Are enthusiastic and eager to learn
- Take pride in delivering excellent customer service
- Work well as part of a team
- Have a positive and professional attitude
- Have a full UK driving License
Ready to Start Your Career?
If you’re ready to begin an exciting journey in the automotive industry, apply today for the Trainee Customer Consultant role and take the first step towards a rewarding future with Toyota.
At RRG Group we are dedicated to building a diverse, inclusive and authentic workplace, and believe that RRG Group is for Everyone. So, if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!
RRG Group
About RRG Group
From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction.
Over the last 57 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models along with a brand-new Omoda and Jaecoo dealership opening in Oldham later this year!
Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities has meant that the business has successfully grown to how it is today – but as history shows; that won’t stand still and the business will continue to grow, develop and expand.
There are always exciting times ahead for RRG Group!
Benefits of working at RRG Group
There are plenty of ways that you and your family can benefit with you working with us at RRG Group, from discounts on vehicle repairs to joining our Employee Car Scheme (after successful completion of 6 months’ probation period and aged 21+) where you can drive a brand new car (Toyota / Lexus / Skoda/ Mazda) with no deposit, no credit check and fixed monthly payments at a reduced price. deducted from your salary. Drive your dream car for less!
A pension that pays. Our flexible Workplace Pension Scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis.
Wellbeing Wednesday. We take employee wellbeing seriously at RRG Group, we offer this service every week to support all our colleagues with whatever challenges they may face at work or at home.
Referrer a Friend Scheme. Recommend someone to join RRG Group and we’ll give you an additional £300 per referral.
Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by rising holiday allowance to 30 days plus Public Holidays (FTE). Over 120 members of staff have been with the Group for over 20 years, that’s 1 in 7 members of staff!
Fantastic future career opportunities and development as expected from a large and progressive Company. Receive industry leading training from the brand you represent whilst you develop your skills with the RRG Group purpose build Learning and Development Training Academy.
Great team spirit, charity events and the flexibility to get involved in various fundraising events.
Eye care benefits, Support and Mentoring, Employee Assistance, conferences and learning events, regular staff incentives, and so much more!
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Job Types: Full-time, Permanent
Pay: £20,800.00-£25,396.80 per year
Work Location: In person
