technical support occupations Work, Jobs in brandon, war (with Salaries)

Service Delivery Analyst
Swanton Care and Community —Coventry
- £30,000 - £35,000 a year
- Remote
- Computer Science
- Continuous improvement
- Communication skills
IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- Warehouse experience
Quick apply
10d
Warehouse Automation 1st Line Support Technician
Aldi —Bardon
- £32,120 - £35,900 a year
- 12 hour shift
- Warehouse experience
- Communication skills
- Annual leave
- Sick pay
IT Support Technician
Holovis International —Hinckley
- From £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Scripting
- Health & wellbeing programme
- Referral programme
Quick apply
19h
Financial Systems Support Analyst (D365)
The Manufacturing Technology Centre —Coventry
- £30,000 - £40,000 a year
- Overtime
- Communication skills
Quick apply
Service Analyst
M Group —Coventry
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
4d
IT Support Technician, Ops Tech Solutions (OTS)
Amazon UK Services Ltd. —Rugby
- Full-time
- Customer service
- AWS
- Computer networking
2d
IT Support Technician
Amazon UK Services Ltd. —Daventry
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Childcare
- Computer Science
- No degree
- Employee assistance programme
Quick apply
1d
Automotive Technical Support Specialists – Aftersales
Segula Technologies —Coventry
- Full-time
- Software troubleshooting
- Automotive diagnostics
- Communication skills
Quick apply
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
Junior IT Technical Support
BA International —Northampton
- Full-time
- ERP systems
- Analysis skills
- Computer networking
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
3d
IT Technician - Support & Networking (Coventry)
Mobile Testing Solutions Ltd ("MTS") —Coventry
- £24,300 - £27,000 a year
- Weekend availability
- Travel
- Computer networking
- Organisational skills
Quick apply
7d
IT Support Analyst
OneSchool Global —Warwick
- Full-time
- Azure
- Windows
- IT
- Free parking
- Referral programme
IS Service Desk Technician
Gallagher —Warwick
- Azure
- IT
- Communication skills
14d
Service Desk Consultant II
TrueCommerce (Coventry) Limited —Coventry
- Remote
EV Technical Support Engineer
Tritium Power Solutions AU —Coventry
- £35,000 - £38,000 a year
- Hybrid work
- Engineering
- No degree
- Travel
- Work from home
- Employee assistance programme
Quick apply
IT Service Desk Analyst
Nationwide Platforms —Lutterworth
- £26,000 - £27,000 a year
- Customer service
- IT
- Annual leave
- Employee discount
IT Analyst
SPACE VERVE LIMITED —Coventry
- £24,420.00 - £45,724.89 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
11d

I want to receive the latest job alerts for technical support occupations in brandon, war

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Delivery Analyst

Swanton Care and Community -
Coventry

Apply Now

Job details

Permanent
£30,000 - £35,000 a year

Qualifications

ITIL Certification
Driving Licence
Computer Science
Continuous improvement
ITIL
Communication skills

Full job description

About The Role

Job Title: Service Delivery Analyst

Location: Remote

Reports to: Service Delivery Manager

Department: Digital Services

Role Purpose

The Digital Service Delivery Analyst plays a key role in ensuring the successful delivery, optimisation, and support of digital services across the organisation. This position focuses on monitoring the service management portal, managing incidents and requests, and driving continuous improvement to enhance user experience and operational efficiency.

Driving licence desirable as there may be infrequent requirement to travel

Key Responsibilities

Service Monitoring & Performance

Track and analyse digital service ticket performance against agreed SLAs and KPIs.

Identify trends, issues, and opportunities for improvement.

Incident & Problem Management

Act as a point of contact for digital service issues, ensuring timely resolution.

Collaborate with technical teams to diagnose root causes and implement fixes.

Change & Release Support

Assist in planning and coordinating digital service changes and releases.

Ensure changes are documented and communicated effectively.

User Support & Engagement

Provide guidance and support to end-users on digital tools and platforms.

Gather feedback to inform service enhancements.

Continuous Improvement

Contribute to service improvement plans and digital transformation initiatives.

Maintain documentation, knowledge bases, and process workflows.

Skills & Experience

Understanding of ITIL principles and service management frameworks.

Experience with digital platforms, cloud services, and enterprise applications.

Excellent analytical and problem-solving skills.

Strong communication and stakeholder management abilities.

Familiarity with service monitoring tools and reporting dashboards.

Qualifications

Degree in IT, Computer Science, or related field (or equivalent experience).

ITIL Foundation certification (preferred).

Experience in a service delivery or support role within a digital/IT environment.

Key Attributes

Customer-focused mindset with a passion for improving digital experiences.

Ability to work collaboratively across teams and adapt to changing priorities.

Proactive approach to identifying and resolving issues

Task-driven, with the ability to prioritise effectively and manage multiple service requests in a fast-paced environment.

Working Hours

Full-time, 40 hours a week

The job is based from home, however there may be the infrequent requirement to travel.

Salary

Annual Salary, £30,000 to £35,000 based on experience.

Apply Now

Refine Your Search

technical support occupations jobs in brandon, war

Service Delivery Analyst

IT Support Assistant

Warehouse Automation 1st Line Support Technician

IT Support Technician

Financial Systems Support Analyst (D365)

Service Analyst

IT Support Technician, Ops Tech Solutions (OTS)

IT Support Technician

IT Support Analyst

Automotive Technical Support Specialists – Aftersales

Onsite IT Support Analyst - 1st/2nd line

Junior IT Technical Support

ICT Support Analyst - Birmingham

IT Technician - Support & Networking (Coventry)

IT Support Analyst

IS Service Desk Technician

Service Desk Consultant II

EV Technical Support Engineer

IT Service Desk Analyst

IT Analyst

I want to receive the latest job alerts for technical support occupations in brandon, war

Related Searches

Explore jobs in more locations

About The Role

Jobseeker tools

Employer Tools

Browse

Stay Connected