Quality Work, Jobs in Bransgore, Ham (with Salaries)

Call Quality Analyst
Better —Bournemouth
- £28,000 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee discount
Quick apply
12d
Supplier Quality and Compliance Coordinator
Passenger Clothing —New Milton
- Full-time
- Analysis skills
- Annual leave
- Employee discount
5d
Quality Assurance Administrator
Amberley Labels —Blandford Forum
- Full-time
- Computer literacy
- Bachelor's degree
- Travel
- Life insurance
Quick apply
11d
Senior Laboratory Technician
VPG —Ringwood
- Full-time
- Microsoft Powerpoint
- Laboratory experience
- Annual leave
Quick apply
11d
Diary & Quality Assistant
Daisy Communications LTD —Bournemouth
- £26,000 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
10d
Data Quality Coordinator/Personal Assistant
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Time management
10d
Release Quality Manager
Vitality —Bournemouth
- Analysis skills
- Agile
- IT
13d
Customer Service & Quality Support Specialist
Forest Whole Foods —Christchurch
- Up to £30,000 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
Data Quality Analyst - EPR Project
Salisbury NHS Foundation Trust —Salisbury
- £25,760 - £27,476 a year
- Full-time
- Oracle
- Employee discount
5d
Quality Inspector
Curtiss-Wright —Wimborne
- Full-time
- Assembly
- Quality control
- Mechanical knowledge
Senior Quality Specialist
Curtiss-Wright —Christchurch
- Full-time
- Computer literacy
- Employee stock purchase plan
- Annual leave
Quality Control Inspector
IMI Process Automation —Poole
- Hand tools
- Communication skills
- Mechanical knowledge
Quick apply
10d
Senior Quality Engineer - Advanced Quality Planning
Eaton —Wimborne
- Project management
- Communication skills
- Negotiation
Data Governance and Quality Lead
RNLI —Poole
- £42,479 - £49,976 a year
- Temporary
- Hybrid work
- Continuous improvement
- IT
- Communication skills
- Annual leave
3d
Quality Engineer
Eaton —Titchfield
- Microsoft Excel
- IT
QC Inspector
PCI Pharma Services —Oakdale
- Full-time
Quality Control Team Leader
IMI Process Automation —Poole
Quick apply
Pharmaceutical Microbiologist & Deputy Lead Quality Assurance
University Hospital Southampton NHS Foundation Trust —Southampton
- £66,582 - £77,368 a year
- Full-time
- Management
- Analysis skills
- Supervising experience
3d
Quality & Procurement Coordinator
Guild Bespoke Metalworks Ltd —Southampton
- Full-time
- ERP systems
- Microsoft Office
- Continuous improvement
- Employee assistance programme
- Referral programme
Quick apply
Quality Control Inspector
IMI Plc - Legacy Precision —Poole
- Full-time
- Hand tools
- Communication skills
- Mechanical knowledge

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quality jobs near bransgore, ham

Call Quality Analyst

Better -
Bournemouth

Quick apply

Job details

Full-time
£28,000 a year
12 days ago

Benefits

On-site gym
Employee discount

Qualifications

Customer service
Analysis skills
Organisational skills
Communication skills

Full job description

Job Title: Call Quality Analyst

Location: Office based, Bournemouth

Salary: £28,000

About Us

Better is a leading provider of telecommunications solutions, dedicated to delivering exceptional service to our customers. We pride ourselves on our innovative approach and commitment to customer satisfaction. Our Bournemouth office is a vibrant and supportive environment where every team member plays a crucial role in our success.

Role Overview

We are seeking a meticulous and detail-oriented Call Quality Analyst to join our dynamic team. The successful candidate will be responsible for listening to and assessing the quality of calls, ensuring that our standards are consistently met and exceeded. This role is crucial in helping us maintain our reputation service excellence.

Responsibilities:

Monitor and evaluate calls for quality, compliance, and customer experience.
Provide actionable feedback to agents and management to improve performance.
Develop and maintain call quality standards and evaluation criteria.
Analyse call data trends to identify areas for improvement.
Collaborate with training and operations teams to implement quality improvement strategies.

Requirements

Proven experience in call quality analysis or related roles.
Strong analytical skills to assess call data and quality metrics.
Excellent communication and interpersonal skills.
Ability to provide constructive feedback to team members.
Detail-oriented with strong organizational skills.
Familiarity with call centre operations and customer service standards.
Proficiency with call monitoring and quality assurance tools is a plus.

Benefits

Opportunity to work in a dynamic and supportive team environment.
25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off
Early finish Fridays
Modern office with an onsite café and gym and Central Bournemouth location, just 2 minutes from the beach.
Monthly staff awards with quarterly dinner and drinks at top local restaurants.
Ongoing training and development opportunities.
Enjoy events such as summer parties, Christmas celebrations and charity fundraisers.
Access to discount at popular retailers

Quick apply

Refine Your Search

quality jobs in bransgore, ham

Call Quality Analyst

Supplier Quality and Compliance Coordinator

Quality Assurance Administrator

Senior Laboratory Technician

Diary & Quality Assistant

Data Quality Coordinator/Personal Assistant

Release Quality Manager

Customer Service & Quality Support Specialist

Data Quality Analyst - EPR Project

Quality Inspector

Senior Quality Specialist

Quality Control Inspector

Senior Quality Engineer - Advanced Quality Planning

Data Governance and Quality Lead

Quality Engineer

QC Inspector

Quality Control Team Leader

Pharmaceutical Microbiologist & Deputy Lead Quality Assurance

Quality & Procurement Coordinator

Quality Control Inspector

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