Customer care specialist Work, Jobs in Bray, Brk (with Salaries)

Patient Care Coordinator in Luxury Private Hospital
Berkshire Grove Hospital —Maidenhead
- £14 - £16 an hour
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Free parking
Quick apply
HR Advisor - Health and Social Care
Glenholme Specialist Healthcare —Eton
- £28,000 - £35,000 a year
- Full-time
- Microsoft Office
- Travel
- Recruiting
Quick apply
Booking Administrator
Berkshire Healthcare NHS Foundation Trust —Bracknell
- £27,106 - £28,850 a year
- Full-time
- Travel
- Data entry
- Organisational skills
- Free parking
- Annual leave
2d
Activity Support Organiser - Community Lives Maidenhead
Optalis —Maidenhead
- £12.85 an hour
- Full-time
- Paid training
- Annual leave
4d
Customer Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
Lead Agent - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Customer service
- Mentoring
Junior Assembly Technician
Hewland Engineering —Maidenhead
- From £26,500 a year
- Weekend availability
- Schematics
- Computer literacy
- Continuous improvement
- Sick pay
Quick apply
Assembly Technician
Hewland Engineering —Maidenhead
- £30,000 - £37,500 a year
- Weekend availability
- Schematics
- Computer literacy
- Maintenance
- Sick pay
Quick apply
Works Planner
Housing Solutions —Maidenhead
- £33,736 a year
- Full-time
- Customer service
- Databases
- Annual leave
Pharmaceutical Same Day Delivery Driver
LF&E Refrigerated Transport —High Wycombe
- £33,134.40 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Home Ownership Officer
Housing Solutions —Maidenhead
- £37,237 a year
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Annual leave
10d
Entry Level Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
3d
Housing Assistant (Extra Care)
The Guinness Partnership —Ruislip
- £30,724 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
10d
Bank Reception Administrator
Spire Healthcare —Reading
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
Lead Agent
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Customer service
- Mentoring
Patient Administrator - Call Centre
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £30,630 - £32,346 a year
- Weekend availability
- Management
- Data entry
- Communication skills
1d
Customer Care Operations Specialist (12 mth)
Mint Velvet —High Wycombe
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Employee discount
Quick apply
10d
Dental Receptionist/Administrator
UK Dental Specialists —St Albans
- From £27,300 a year
- Part-time
- Computer skills
- In-person
- Marketing
- Free parking
- Employee discount
Quick apply
10d
Sales Estimator (High Wycome)
Tapi —Maidenhead
- £35,000 a year
- Full-time
- Sales
- Customer service
- Driving
- Employee assistance programme
- Employee discount
Support Worker
Glenholme Specialist Healthcare —Hemel Hempstead
- £12.75 - £12.95 an hour
- Weekend availability
- Medication administration
- No experience needed
- Paid training
- Employee assistance programme
Quick apply

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Patient Care Coordinator in Luxury Private Hospital

Berkshire Grove Hospital
Maidenhead

Quick apply

Job details

Permanent | Full-time
£14 - £16 an hour

Benefits

Free parking
On-site parking

Qualifications

Care record keeping
Collaborate with healthcare professionals
Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Client engagement
Patient appointment coordination
Administrative support experience
Filing
Patient service
Administrative experience
Appointment booking and call handling
Client services
Data entry
Organisational skills
Customer support
Patient record updating
Managing patient records
Communication skills
Healthcare experience

Full job description

Patient Care Co-ordinator

Overview

We are a leading specialist plastic surgery hospital seeking a compassionate, professional, and organised Patient Care Co-ordinator to join our dedicated team. This is a patient-focused role, where you will play an integral part in delivering an exceptional experience from the first enquiry through to post-operative care.

As the first point of contact for patients, you will provide outstanding customer service, ensuring every individual feels welcomed, supported, and cared for throughout their surgical journey. Working closely with our consultants, nursing teams, and administrative staff, you will help coordinate appointments, manage patient communications, and contribute to the smooth day-to-day running of the hospital.

Previous experience in a healthcare, patient care, or administrative environment is desirable; however, full training will be provided for the right candidate.

Key Responsibilities

Deliver a warm, professional, and empathetic welcome to all patients, visitors, and healthcare professionals.
Support patients throughout their plastic surgery journey, providing clear communication, reassurance, and exceptional customer care from initial consultation to follow-up appointments.
Coordinate patient appointments, consultations, procedures, and aftercare visits, ensuring efficient diary management for consultant plastic surgeons.
Respond promptly and professionally to telephone calls, emails, and patient enquiries, directing requests to the appropriate team members where necessary.
Maintain accurate patient records and ensure all documentation is completed in line with hospital policies and confidentiality standards.
Assist patients with appointment bookings, pre-operative information, and general administrative queries.
Undertake a range of administrative duties including data entry, document management, filing, and correspondence.
Work collaboratively with clinical and administrative teams to ensure a seamless patient experience and efficient daily operations.
Support colleagues with additional administrative and patient care coordination tasks as required.

Skills & Experience

Previous experience in a healthcare, medical, patient care, or administrative role is desirable.
A genuine passion for delivering exceptional patient care and customer service.
Excellent interpersonal and communication skills, with the ability to build rapport and provide reassurance to patients.
Strong organisational skills with the ability to prioritise workloads and manage multiple tasks in a fast-paced environment.
High level of accuracy and attention to detail when managing confidential patient information.
A calm, compassionate, and professional approach, with the ability to handle sensitive situations with discretion and empathy.

What We Offer

This is an exciting opportunity to join a respected specialist plastic surgery hospital where patient care is at the heart of everything we do.

Pay: £14.00-£16.00 per hour

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in bray, brk

Patient Care Coordinator in Luxury Private Hospital

HR Advisor - Health and Social Care

Booking Administrator

Activity Support Organiser - Community Lives Maidenhead

Customer Advisor

Lead Agent - T3

Junior Assembly Technician

Assembly Technician

Works Planner

Pharmaceutical Same Day Delivery Driver

Home Ownership Officer

Entry Level Customer Resolutions Advisor

Housing Assistant (Extra Care)

Bank Reception Administrator

Lead Agent

Patient Administrator - Call Centre

Customer Care Operations Specialist (12 mth)

Dental Receptionist/Administrator

Sales Estimator (High Wycome)

Support Worker

I want to receive the latest job alerts for customer care specialist in bray, brk

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