Junior it support technician Work, Jobs in Breedon On The Hill, Lec (with Salaries)

Junior IT Support Technician
Palletways UK Limited —Lichfield
- £26,500 a year
- Full-time
- Windows
- Microsoft Office
- Driving
- Store discount
- Health & wellbeing programme
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IT Support Technician
Equip Outdoor Technologies UK —Alfreton
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
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Junior IT Support Technician

Palletways UK Limited -
Lichfield

Quick apply

Job details

Full-time
£26,500 a year
4 days ago

Benefits

Store discount
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Power BI
ITIL Certification
Driving Licence
Windows
Technical support
Microsoft Office
Driving
IT support
IT
Communication skills
Active Directory

Full job description

At Palletways we are seeking an enthusiastic Junior IT Support Technician to join the support function of our innovative IT team. This is an exciting opportunity to join a fast-paced IT department where the successful applicant will have the ability to make an impact on a rapidly growing business.

The role demands an energetic individual who has a “can do” attitude, is focused, organised and able to positively respond to end user needs. The individual must be customer service orientated, a clear communicator and able to work under stressful situations whilst still maintaining and building good relationships with individuals.

Duties will include:

Handle telephone calls relating to support requirements
Respond to and resolve both software and hardware support queries via our ITSM tool
Provide support and assistance on the bespoke Palletways web portal
Ensure the smooth running of all IT systems
Monitor and manage backups
Support smartphones and tablets
Maintain and create Power BI reports
Out of hours support

Requirements:

Previous experience within a Technical Support role or someone with IT qualifications who is looking for their first IT role
Experience of using and supporting Windows operating systems
Experience with Active directory
Excellent communication and problem solving skills
Drive or have access to a vehicle/bike for daily commute

Desirable

ITIL Foundation Certification

Benefits include

25 days annual leave which increases over time plus bank holidays
Online Training Platform
Pension Scheme
Employee benefit scheme
Cycle to Work Scheme
Health & wellbeing programme
On-site parking
Sick Pay

The successful applicant will work 09:00 – 17:30 Monday to Friday.
Following the successful completion of a probationary period they will be required to join the out of hours on call support rota.

Job Type: Full-time

Pay: £26,500.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
On-site parking
Referral programme
Sick pay
Store discount

Ability to commute/relocate:

Lichfield WS13 8NE: reliably commute or plan to relocate before starting work (required)

Experience:

IT support: 2 years (preferred)

Licence/Certification:

ITIL Certification (preferred)

Work Location: In person

Quick apply

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junior it support technician jobs in breedon on the hill, lec

Junior IT Support Technician

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Overhead Line Technician – LE1

Engineering & Facilities Technician

Associate (Electrical)

Engineer

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