Merchant Work, Jobs in Brent, Gtl (with Salaries)

Collections Agent
Flatpay —London
- English
- Contracts
- IT
Quick apply
Store Lead
AkzoNobel —London
- £24,420.00 - £49,831.97 a year
- Sales
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Onboarding Administrator
Flatpay —London
- English
Quick apply
Field Sales Representative
Flatpay —London
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- Travel
- Free parking
Quick apply
Customer Support Agent
Flatpay —London
- Customer service
- English
Quick apply
10d
Quality Control Representative
Flatpay —London
- CRM software
- Customer service
- English
Quick apply
2d
Brand Ambassador
Service Innovation Group UK —London
- £28,814 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Yard Supervisor
JJ Roofing Supplies —Barnet
- From £31,424.12 a year
- Full-time
- Management
- Forklift
- Supervising experience
Quick apply
9d
Credit Controller
Merchant Money Ltd t/a Momenta Finance —Finchley Road
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Organisational skills
- Annual leave
- Employee discount
Quick apply
6d
Stock Controller
Champion Timber —New Malden
- £29,064 - £30,252 a year
- Full-time
- Forklift
- In-person
- Store discount
- Employee discount
Quick apply
9d
Customer Support Team Lead
Flatpay —London
- English
- Leadership
Quick apply
BD Executive / Manager - Gaming
RS UK —London
- £30,000 - £60,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Account Manager - Facade Systems
Licata Building Systems Ltd/Builders Merchant —London
- £55,000 - £60,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Annual leave
Quick apply
11d
Merchant Account Manager - Maternity Cover
Connexity | Skimlinks, a Taboola company —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Annual leave
Quick apply
Customer Service Assistant (Part-time)
Ricardo's —Twickenham
- £11 - £13 an hour
- Part-time
- Bilingual
- Microsoft Word
- Hospitality
- Store discount
- Employee discount
Quick apply
7d
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Executive Assistant
Ingenico —London
- Microsoft Office
- Organisational skills
- Communication skills
Anthropologie Sales Associate - Brent Cross, London
Anthropologie —London
- Part-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
HR Administrator
Flatpay —London
- Administrative experience
- Human resources
- Annual leave
Quick apply
3d
Senior Sales Negotiator
EH Smith Builders Merchants Ltd —Hemel Hempstead
- Full-time
- Sales
- Customer service
- English
- Health & wellbeing programme
- Annual leave
Quick apply
12d

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Collections Agent

Flatpay -
London

Quick apply

Job details

Qualifications

English
B2B
Contracts
IT

Full job description

About the job

Flatpay is one of Europe's fastest-growing fintech companies and we've recently launched in the UK.

Role Details

Role: Collections Agent
Location: 5 days a week – London, White City

About the Role

Flatpay is hiring its first dedicated Collections Agent to own the Day 1–60 stage of our UK collections process. You'll be the person making sure leaving customers return their hardware, pay what they owe, and — where they won't — that we escalate effectively.

This is a foundational hire on a brand-new team. You'll be working to shape how collections runs at Flatpay UK, not just executing an existing playbook.

Responsibilities

Manage the Day 1–60 collections lifecycle for UK merchants — both sole traders and limited companies
Recover hardware (payment terminals) from departing customers and chase returns through to completion
Flag any invoicing errors to ensure our automation-first finance function is included in feedback loops
Run the outbound phone activity — calling customers, negotiating repayment plans, and holding firm where needed
Issue CCJs at the right points in the process, and hand off unresolvable cases to external debt recovery agencies cleanly
Keep clean records on every case and feed patterns back to the business so we can improve upstream (onboarding, contracts, terminations)

Skills & Attributes

Must-haves

Hands-on UK debt collections experience covering both sole trader and limited company debt
A background in small-ticket, high-volume B2B collections (comfortable working a large book of smaller accounts at pace)
Experience issuing CCJs and/or managing referrals to external collections agencies
Confident on the phone — you can negotiate, hold the line, and stay composed with difficult customers
Organised and self-directed — this is a new function, so you need to bring structure rather than wait for it

Nice to have

Experience working with and recovering debt from vulnerable parties
Background in payments, fintech, or merchant services
Experience helping set up or improve a collections process from scratch

What Success Looks Like in the First 6 Months

A documented Day 1–60 process that's working in practice
Daily/weekly/monthly reporting against targets
Baseline metrics established for hardware recovery rates and cash collected
A clear playbook for when to negotiate, when to issue a CCJ, and when to hand off externally

Our Values

At Flatpay, how we work matters as much as what we achieve.

Happy Humans — We bring energy to our work and create teams people enjoy being part of.

No Assholes — We perform at a high level while treating colleagues and customers with respect.

It's Our Business, Own It — Everyone takes responsibility and manages their work like it's their own business.

Start With No — We challenge ideas, think commercially and focus on what truly creates value.

Sky-High Ambitions — We set bold goals and expect people to keep raising the bar.

The Best Argument Wins — Titles don't decide outcomes. We debate openly to reach the best decisions.

Background & Requirements

Demonstrable UK debt collections experience (sole trader and limited company)
Fluent in English
Right to work in the UK (visa sponsorship is not available for this role)
Able to work from our White City office 5 days a week

Hiring Process

Application Review — Our Talent Team reviews your CV to assess experience and potential fit.
Talent Team Call (20–30 minutes) — A conversation to understand your background and discuss what motivates you.
1:1 Microsoft Teams interview with Manager
Offer — Successful candidates receive a fast turnaround to offer.

About us

Welcome to Flatpay!

Flatpay is not just another payment solution; we are dedicated to innovating the market for payment solutions and financial services in the SME segment with our customer-centric and transparent services.

Today, we are one of the fastest-growing fintech companies out of the Nordics - and Denmark's fastest unicorn!

Flatpay is more than just work. We believe in fostering a vibrant and fun work culture where our ambitious colleagues can thrive. As part of our team, you will be one of +2.000 passionate colleagues dedicated to making a difference in the world of payments.

What sets Flatpay apart is our dedication. We continuously strive to stay ahead of the curve, adapting our solutions to meet our client's evolving needs.

Let's shape the future of merchants together!

Quick apply

Refine Your Search

merchant jobs in brent, gtl

Collections Agent

Store Lead

Onboarding Administrator

Field Sales Representative

Customer Support Agent

Quality Control Representative

Brand Ambassador

Yard Supervisor

Credit Controller

Stock Controller

Customer Support Team Lead

BD Executive / Manager - Gaming

Account Manager - Facade Systems

Merchant Account Manager - Maternity Cover

Customer Service Assistant (Part-time)

Senior Customer Success Manager - UK

Executive Assistant

Anthropologie Sales Associate - Brent Cross, London

HR Administrator

Senior Sales Negotiator

I want to receive the latest job alerts for merchant in brent, gtl

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