Back of house team leader Work, Jobs in Brentford, Gtl (with Salaries)

Customer Experience Assistant (On Board & Lounge) Eurostar
Momentum Services Limited —St. Pancras International Station
- £14.12 - £14.46 an hour
- Temporary
- Customer service
- Cleaning
- In-person
- Flexible schedule
Quick apply
2d
Maintenance Assistant
Lamington Serviced Apartments —London
- £35,402 a year
- Part-time
- Hotel
- Training & development
- Leadership
- Annual leave
- Sick pay
Quick apply
10d
Reception & Meetings Team Leader
Rapport —London
- £39,000 a year
- Full-time
- Management
- Front desk
- Guest services
- Employee assistance programme
Back of House Manager
Hilton —London
- Full-time
- Hospitality
- Hotel
- IT
Receptionist
Bupa —London
- £27,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Front desk
- Employee discount
- Gym membership
Quick apply
4d
Service Colleague (Express)
ASDA —London
- £13.10 - £14.35 an hour
- Part-time
- Employee assistance programme
- Employee discount
Sales Manager
NEXT —Greenford
- From £26,725 a year
- Weekend availability
- Customer service
- Retail management
- Employee discount
3d
Store Manager
waterdrop® —London
- Full-time
- Sales
- Communication skills
- Employee discount
Quick apply
Back of House Manager
The Delaunay —London
- Full-time
- Management
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
Sales Associate
NEXT —Guildford
- Part-time
Team Member (Admin)
NEXT —London
- £8.53 - £12.96 an hour
- Part-time
- Customer service
- Computer literacy
- Cash handling
- Employee discount
9d
FOH Barista (candid)
Rosslyn Coffee —London
- £14.80 - £15.30 an hour
- Full-time
- Café
- Annual leave
- Flexible schedule
Quick apply
Back of House Supervisor
ME London STK —London
- Weekend availability
- Management
- Inventory control
- Hotel
- Employee discount
- Referral programme
Quick apply
Back of House Assistant Manager
The Arts Club - Back of House —London
- Full-time
- Inventory control
- Hotel
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
4d
Front of House Representative
Amey Ltd —London
- £28,050.76 a year
- Front desk
- Communication skills
- Employee discount
Quick apply
2d
Front of House Supervisor
Locke —London
- £30,000 a year
- Full-time
- Hotel
- POS
- Front desk
Quick apply
8d
Care Team Leader
Sanctuary Care —London
- £15.80 an hour
- Annual leave
- Employee assistance programme
Quick apply
Collection & Delivery Driver
Metropolitan Police —Belvedere
- £30,063 - £33,072 a year
- Full-time
- Customer service
- English
- Travel
1d
People Partner
Tails.com —Richmond
- Hybrid work
- Human resources
- Employee discount
Helpdesk Coordinator
CBRE —London
- Full-time
- Computer literacy
- English
- Communication skills

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Customer Experience Assistant (On Board & Lounge) Eurostar

Momentum Services Limited -
St. Pancras International Station

Quick apply

Job details

Temporary | Fixed term contract | Zero hours contract
£14.12 - £14.46 an hour
2 days ago

Benefits

Flexible schedule

Qualifications

Customer service
Catering
Cleaning
Guest services
Communication skills

Full job description

Job Description:

The Customer Experience Assistant is at the heart of the customer experience. From providing exceptional customer service to ensuring a clean and well-presented lounge and being able to provide our passengers with an unforgettable experience when working on board. The ideal candidate should have a great eye for detail and can prioritise their daily duties according to the Lounge and train service needs, keeping the customer at the heart of everything we do.

This is a multi-functional role, with different areas of responsibility throughout the working week, with some shifts focused on cleanliness and presentation of the Lounge, and others centred around customer service, both at the Eurostar Premier Lounge and on board our trains. The ideal candidate will be an adaptable individual who can perform both functions to an exceptional standard, ensuring passengers can enjoy a welcoming, clean, and friendly environment.

The Customer Experience Assistant will report to the Lounge Team Leaders, Lounge Assistant Managers when working in the Eurostar Premier Lounge and to the Service Performance Team Leader and Purser in charge of the service when working on board the train.

Key areas of responsibility (not restricted to):

· Provide excellent care and cleaning service to the Business Lounge (front and back of house) and on board

· Recognise Premier passengers and always anticipate their needs.

· Ability to multi-task while always putting customers first.

· Manage passengers’ requests in a timely and efficient manner.

· Demonstrate flexibility in shifts and in tasks and use initiatives.

· Pay attention to details and maintain high level of cleanliness.

· Ensure that Front, back of House and train areas are maintained to the highest standards always set by the company.

· Accountable for the results of the company in terms of Customer service, cleanliness, tidiness and product knowledge.

· Adhere to all company policies and guidelines (e.g. customer service attitude, grooming, Drugs & Alcohol, attendance).

· Ensure compliance with all aspects of safety and security according to Eurostar authority regulations.

· Carry out platform duties and work as a first-class cabin crew

Ambassador of the Eurostar brand and role model.

Essential personal qualities:

· Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.

· Extensive experience in hospitality or catering is an advantage.

· Excellent grooming standards and interpersonal / communication skills

· Comfortable in working flexible hours in a multicultural work environment where French, English and Dutch are spoken.

· Ability to work on your own with minimal supervision, creating a close relationship with the Team Leaders, Assistant Managers and pursers.

· Ability to handle often difficult situations while remaining in charge and professional and to find solutions to problems in a timely manner

The interview and selection day will take place on Saturday, 29th August 2026. If your application is successful, you will need to be available to attend on this date.

This position is recruited on a fixed-term contract from October 2026 until May 2027 on 7 hours minimum and guaranteed.

Any additional hours will be paid at the hourly rate for the role, and the candidate will have the opportunity to decline working more than 7 hours if required.

Pay: £14.12-£14.46 per hour

Work Location: In person

Quick apply

Refine Your Search

back of house team leader jobs in brentford, gtl

Customer Experience Assistant (On Board & Lounge) Eurostar

Maintenance Assistant

Reception & Meetings Team Leader

Back of House Manager

Receptionist

Service Colleague (Express)

Sales Manager

Store Manager

Back of House Manager

Sales Associate

Team Member (Admin)

FOH Barista (candid)

Back of House Supervisor

Back of House Assistant Manager

Front of House Representative

Front of House Supervisor

Care Team Leader

Collection & Delivery Driver

People Partner

Helpdesk Coordinator

I want to receive the latest job alerts for back of house team leader in brentford, gtl

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