Are you organised, resilient, and ready to build a career in finance? We have a brilliant opportunity to join our Credit Control team at Jones Whyte one of Scotlands most exciting and award-winning law firms.
This is a role for someone who thrives in a busy operational environment, takes pride in delivering accurate work, and enjoys building relationships - both with clients and colleagues. Youll be joining a firm that genuinely invests in its people, where our non-legal teams receive the same development opportunities and recognition as our legal teams.
The Role
Joining our Credit Control team means stepping into a role that genuinely matters. Youll be at the centre of our financial operations - helping to ensure that the firm runs smoothly by keeping cash flowing and client accounts up to date. This is a hands-on, fast-paced position with real variety day to day: one moment youll be picking up the phone to resolve a client query, the next youll be working through a busy inbox or collaborating with fee earners to get an invoice over the line.
Accuracy is key in this role. Youll take pride in keeping records up to date and ensuring every communication and payment update is logged correctly. Youll be comfortable managing a high-volume workload while maintaining a consistently professional standard - the kind of person who stays calm under pressure and knows how to prioritise effectively.
Youll be working directly alongside two experienced Credit Controllers, reporting to our Head of Credit Control, and sitting within a wider Finance team that includes legal cashiers and accountants who are all supported by the Director of Finance. Its a close-knit, experienced group who are committed to doing great work and supporting each other. Whether youre just starting out in finance or looking to build on existing experience, youll find plenty of opportunity to grow and develop here.
Key Responsibilities
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Managing a high-volume workload, including the raising, issuing, and chasing of invoices and outstanding fees
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Contacting clients by telephone and email to secure payment and resolve account queries in a professional, client focused manner
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Handling a busy central inbox, ensuring all queries are reviewed, actioned, and responded to within strict timescales
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Maintaining accurate records of all communications, payment updates, and account activity
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Liaising with fee earners and internal departments to resolve billing queries and support debt recovery
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Assisting with account reconciliations and providing general administrative support across the team
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Supporting wider team reporting and operational tasks as required
Who Are You?
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Previous experience in a credit control, finance, customer service, or administrative role
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Strong organisational skills with the ability to prioritise effectively under pressure
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Excellent attention to detail and a high level of accuracy
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Confident and professional telephone manner with experience handling client conversations
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Strong written and verbal communication skills
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Comfortable managing repetitive, process driven tasks as part of a high-volume workload
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Proficient in Microsoft Office, particularly Outlook and Excel
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Positive, resilient, and proactive, a team player who can also work independently
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Previous experience within a legal and/or finance environment is desirable but not essential
What We Offer
Jones Whyte is proud to have been recognised as the Scottish Top Employer of the Year at The Herald and s1jobs Top Employer Awards 2025. This award reflects our commitment to creating a workplace where people thrive one that values career development, wellbeing, inclusivity, innovation, and community impact.
As a young, dynamic and forward-thinking firm, were dedicated to fostering an environment where every team member feels supported, empowered, and part of something meaningful. Our non-legal teams receive the same attention and development opportunities as our legal teams, and we pride ourselves on our inclusive and supportive culture.
We offer:
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Competitive Salary
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26 days holiday plus 8 bank holidays. Closing over Christmas & New Year.
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Holiday Loyalty Scheme: Earn an additional 5 days holiday.
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Buy and Sell up to 3 holiday days each year
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Excellent Maternity and Paternity Policies
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Company Pension Scheme
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Company Bonus Scheme
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Company Referral Scheme
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Hybrid Working
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Wellbeing Support
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Annual Company Day out
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Quarterly Team / Company events
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Birthday Early Finish
