Client services specialist Work, Jobs in Bridgend, Bge (with Salaries)

Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Recoveries Specialist
Flint Bishop —Swansea
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Environmental Consultant (Environmental Claims / Emergency Response)
RSK Raw —Bridgend
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Research
- Organisational skills
- Communication skills
Quick apply
12d
Scheduler
SOCOTEC UK & Ireland —Bridgend
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Management Consultant
Ergesis Management and Organisational Development —Bridgend
- £4,500 - £5,400 a month
- Full-time
- Analysis skills
- In-person
- Free parking
- Sick pay
Quick apply
4h
Carers support Officer
Neath Port Talbot Carers Service —Neath
- £26,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Travel
- In-person
- Free parking
- Sick pay
Quick apply
Service Operator - Swansea
Selecta —Swansea
- £30,092 a year
- Full-time
- Customer service
- Training & development
- Sick pay
Quick apply
8d
Community Development Officer - Good Neighbour Scheme
Age Connects Neath Port Talbot —Neath
- £28,800 a year
- Part-time
- Supervising experience
- Project management
- In-person
- Sick pay
Quick apply
Energy Efficiency Officer
Age Connects Neath Port Talbot —Neath
- £28,800 a year
- Part-time
- Supervising experience
- Project management
- In-person
- Sick pay
Quick apply
Travel Sales Consultant
Trailfinders —Cardiff
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Adviser (trainee roles considered)
Citizens Advice Caerphilly Blaenau Gwent —Bargoed
- £25,597 - £27,034 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
5d
EPOS & Hardware Client Support Specialist
DigiTickets —Neath
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Computer networking
- POS
- Restaurant
Quick apply
11d
Office Administrator – Double Glazing Company
R+P Windows Ltd —Pontypridd
- Full-time
- Microsoft Word
- Sales
- Computer literacy
Quick apply
1d
Sales Executive
WeBuyAnyCar —Swansea
- £28,200 - £35,220 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
Water Hygiene Technician
SOCOTEC UK & Ireland —Bridgend
- Full-time
- Hybrid work
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Customer Success Manager
LEAP Legal Software —Cardiff
- £40,000 a year
- Full-time
- Microsoft Word
- Bachelor's degree
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Trainee Specialist Mortgage Adviser (Must be CeMAP Qualified)
OneDome —Cardiff
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- Customer service
- Basic maths
- Financial services
Quick apply
8d
Scheduler
M Group —Swansea
- Communication skills
- Annual leave
- Employee assistance programme
2d
Site Supervisor
M Group —Swansea
- Civil engineering
- Analysis skills
- Supervising experience

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Customer Service Representative

IQUW Group
Swansea

Apply Now

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

client services specialist jobs in bridgend, bge

Customer Service Representative

Recoveries Specialist

Customer Service Representative

Environmental Consultant (Environmental Claims / Emergency Response)

Scheduler

Senior Management Consultant

Carers support Officer

Service Operator - Swansea

Community Development Officer - Good Neighbour Scheme

Energy Efficiency Officer

Travel Sales Consultant

Adviser (trainee roles considered)

EPOS & Hardware Client Support Specialist

Office Administrator – Double Glazing Company

Sales Executive

Water Hygiene Technician

Customer Success Manager

Trainee Specialist Mortgage Adviser (Must be CeMAP Qualified)

Scheduler

Site Supervisor

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