Community support specialist Work, Jobs in Bridgend, Bge (with Salaries)

Desktop Support Specialist
PCI Pharma Services —Bridgend
- 8 hour shift
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
7d
Project Night Worker
Hafod —Bridgend
- £13.45 an hour
- Part-time
- Organisational skills
- Communication skills
12d
Clerk to Community Council
St Brides Major Community Council —Bridgend
- £18.35 - £20.29 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
Independent Domestic Violence Adviser
Bridgend County Borough Council —Bridgend
- £31,537 - £32,597 a year
- Full-time
- Hybrid work
6d
Support Worker
Hafod —Bridgend
- £13.90 an hour
- Full-time
- Communication skills
1h
HR Helpdesk Supervisor
South Wales Police —Bridgend
- £33,603 - £39,276 a year
- Full-time
- Human resources
- Annual leave
14d
Grad Talent Recruiter
Scrumconnect Consulting —Bridgend
- £26,500 a year
- Hybrid work
- Microsoft Office
- Human resources
- IT
5d
Scheduler
SOCOTEC UK & Ireland —Bridgend
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
8d
Communications and Engagement Officer (DARPL)
Cardiff Metropolitan University —Cardiff
- £35,608 - £38,784 a year
- Part-time
- University
- IT
- School
- Annual leave
5d
Community Executive - Events Specialist
TramshedTech —Swansea
- £24,479 - £25,000 a year
- Full-time
- CRM software
- Hospitality
- Management
Quick apply
14d
Retail Customer Service
Entain —Bridgend
- £13 an hour
- Overtime
- Cash handling
16h
Business Support Officer
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Annual leave
1d
Programme Manager, Food Sense Wales
Cardiff and Vale University Health Board —Cardiff
- £58,379 - £65,723 a year
- Part-time
- English
13d
Student Engagement Officer
Learna Ltd —Cardiff
- From £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
7d
Speech and Language Therapy Assistant
Swansea Bay University Health Board —Swansea
- £28,819 - £31,626 a year
- Part-time
- Microsoft Powerpoint
- English
- Travel
6d
Project Support Officer (DARPL Project: Diversity and Antiracist Professional Learning)
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Project management
- Annual leave
2d
Support For Learning Service Manager
Neath Port Talbot County Borough Council —Neath Port Talbot
- £57,306 - £63,232 a year
- Full-time
- Hybrid work
- Management
- Education
- School
- Employee assistance programme
- Employee discount
5d
Assistant Psychological Therapy Practitioner
Cardiff and Vale University Health Board —Cardiff
- £28,819 - £31,626 a year
- Full-time
- English
- University
7d
Partnership Information Manager
Cardiff and Vale University Health Board —Cardiff
- £50,129 - £57,365 a year
- Full-time
7d
Student Recruitment Officer
Cardiff Metropolitan University —Cardiff
- £35,608 - £38,784 a year
- Part-time
- Microsoft Office
- Travel
- School
- Annual leave
13d

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Desktop Support Specialist

PCI Pharma Services -
Bridgend

Apply Now

Job details

Full-time
7 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Referral programme
Sick pay

Qualifications

TCP
Report writing
Software troubleshooting
Customer service
iOS
Microsoft Office
DHCP
Analysis skills
Bachelor's degree
IT support
Computer networking
DNS
Bomgar
Organisational skills
IT
TCP/IP
Communication skills
Active Directory
Time management
Help desk

Full job description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

The Role:

The Desktop Support Specialist Level II's primary responsibility is daily support of PCI end users. This will be accomplished by monitoring the Solution Center and resolving Solution Center submissions efficiently. Diagnose computer hardware / software, & network connectivity accurately and efficiently. Use good judgement in determining if issue needs escalation. Performs hardware / software installs & provide all support in a professional manner.

This role is based at our Bridgend site.

Responsibilities:

End user support
Monitor Solution Centre, Spiceworks
Computer setups, which includes, but is not limited to: Operating Systems setup, installation of MS updates, Anti-Virus installation / configuration, software installation / configuration, network configuration, image / re-image PC / laptops.
Proficient with MS Office installation, configuration, and troubleshooting
Basic hardware & software trouble shooting, ability to install / upgrade hardware / software.
Network user creation / deletion, basic knowledge of AD
Mailbox creation / deletion, distribution group maintenance, basic knowledge of EMC
iPhone setup & IOS troubleshooting.
Procurement of, but not limited to: Computers, desktops, & printers
Proper escalation of Solution Centre submissions
Provide one on one assistance to end users by either phone, email, Bomgar, or Solution Centre
Coordinate with third party service providers for timely repair / configurations of systems under maintenance agreement warranty or systems that are outsourced.
Keep up to date with current technologies.

Requirements

Bachelor's degree in a computer-related field, or equivalent Helpdesk/IT Support experience.
Experience troubleshooting hardware, software, and network connectivity issues.
Working knowledge of TCP/IP, DHCP, Active Directory (AD), DNS, and EMC environments.
Experience supporting Microsoft Office, computer builds/setups, software installations, and basic networking issues.
Experience configuring and troubleshooting iPhones and iOS devices.
Ability to prioritise workload independently, escalating issues when required.
Able to work effectively both independently and as part of a team.

Skills & Competencies

Intermediate IT skills with the ability to use and support a range of systems and applications.
Strong analytical and problem-solving skills, with the ability to troubleshoot practical issues.
Excellent attention to detail, time management, and organisational skills.
Strong written communication and report-writing abilities.
Sound judgement and decision-making skills.
Excellent customer service skills.
Ability to perform effectively under pressure and manage competing priorities.
Basic mathematical skills.

Benefits

At PCI, we believe that our employees are our most valuable asset. That's why we are committed to providing a benefits package designed to support your well-being and enhance your overall quality of life. Here's what we offer:

Employer Pension: Secure your future with our employer pension scheme (above statutory pension).
Competitive Salaries: We offer competitive salaries that reflect your dedication and contributions.
Generous Annual Leave: Enjoy 25 days of annual leave, plus bank holidays.
Family Friendly Benefits: Enjoy a range of benefits designed to support your family life.
Employee Referral Scheme: Know someone perfect for our team? Refer them and receive £500 as our way of saying thank you!
Staff Engagement: We value your dedication with recognition schemes and long-service awards.
Health and Well-being: Your health matters. Count on our support with generous sick pay, access to a 24/7 GP through our employee assistance program, mental health support, and life assurance up to 4 times your annual salary.
Cycle to Work Scheme.
Development Opportunities: Invest in your future with our training programs, coaching opportunities, LinkedIn Learning, and further education options.
Donation and More! PCI Cares is a new all-in-one platform allowing employees to give back to the community by donating to vetted charities
and non-profit organisations and PCI will match your donation! In addition, each employee will be granted 8 hours of paid Volunteer Time per year.

#LI-AT1

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Apply Now

Refine Your Search

community support specialist jobs in bridgend, bge

Desktop Support Specialist

Project Night Worker

Clerk to Community Council

Independent Domestic Violence Adviser

Support Worker

HR Helpdesk Supervisor

Grad Talent Recruiter

Scheduler

Communications and Engagement Officer (DARPL)

Community Executive - Events Specialist

Retail Customer Service

Business Support Officer

Programme Manager, Food Sense Wales

Student Engagement Officer

Speech and Language Therapy Assistant

Project Support Officer (DARPL Project: Diversity and Antiracist Professional Learning)

Support For Learning Service Manager

Assistant Psychological Therapy Practitioner

Partnership Information Manager

Student Recruitment Officer

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