Customer success specialist Work, Jobs in Bridgend, Bge (with Salaries)

Client Implementation Specialist
ABIN Property Technology and Building Services UK Ltd —Swansea
- £29,000 - £41,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Analysis skills
Quick apply
1d
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Customer Success Manager
LEAP Legal Software —Cardiff
- £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Community Executive - Events Specialist
Tramshed Tech —Swansea
- £25,500 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
Quick apply
18h
Receptionist
DUNRAVEN MANUFACTURING LTD —Bridgend
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
1d
Global Commodity Specialist (Metals - Instruments)
Revvity —Llantrisant
- Microsoft Powerpoint
- Microsoft Word
- Engineering
Procurement Manager, Site Procurement Operations
Amazon UK Services Ltd. —Kenfig
- Full-time
- Computer literacy
- Bachelor's degree
- Contracts
1d
Customer Sales Advisor
Admiral —Cardiff
- £26,300 a year
- Communication skills
- Annual leave
10h
People and Relationship Advisor
Velindre Cancer Centre —Nantgarw
- £32,557 - £39,631 a year
- Full-time
- University
- Human resources
- Recruiting
3d
Team Leader – Cardiff Magistrates Court
HM Courts & Tribunal Service —Cardiff
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
1d
Procurement Manager, UKI OPEX Procurement
Amazon UK Services Ltd. —Kenfig
- Full-time
- Bachelor's degree
- In-person
- Negotiation
1d
Senior Data Analyst
OFGEM —Cardiff
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Agile
- Annual leave
- Flexible schedule
11h
Principal Product Manager - Retention
Admiral —Cardiff
- Hybrid work
- Mentoring
- AI
- Analytics
HIre & Sales Coordinator
GAP Group —Swansea
- Full-time
- Sales
- Organisational skills
- Communication skills
Team Leader - Swansea Civil Justice Centre
HM Courts & Tribunal Service —Swansea
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
9d
Team Leader - Swansea Crown Court
HM Courts & Tribunal Service —Swansea
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
5d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Swansea
- Full-time
- Bachelor's degree
- Mentoring
- AI
Principal Product Manager - Growth
Admiral —Cardiff
- Hybrid work
- AI
- Analytics
Project Manager
Intellectual Property Office —Newport
- £47,766 - £50,155 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Free parking
- Annual leave
4d
Electricity Distribution - Network Planner
National Grid Electricity Distribution —Pentyrch
- £55,835 a year
- Communication skills
- Free parking
- Annual leave
Quick apply
10d

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Client Implementation Specialist

ABIN Property Technology and Building Services UK Ltd
Swansea

Quick apply

Job details

Permanent | Full-time
£29,000 - £41,000 a year
1 day ago

Qualifications

Jira
Microsoft Powerpoint
CRM software
Meeting coordination
Data integration
Stakeholder collaboration
Data quality analysis
Client engagement
Requirement elicitation
Stakeholder liaison
User account provisioning
UK GDPR
Business analysis
ERP software
Analysis skills
Project schedule tracking
APIs
Agile
Product demonstrations
Business requirements
Business
Project management experience
Communication skills

Full job description

About the Role

ABIN Property Technology and Building Services UK Ltd is looking for an organised, solutions-focused and client-oriented Client Implementation Specialist to support the successful onboarding and deployment of property-management and building-services technology for new and existing customers.

The successful candidate will work closely with property managers, facilities teams, residents, technical specialists and internal project staff to understand client requirements, configure systems, coordinate data migration and support users through implementation and go-live.

This role is suitable for an implementation, customer success or business-systems professional with practical experience delivering software or digital services to clients and who is ready to take greater ownership of onboarding projects.

Key Responsibilities

Manage client implementation projects from initial handover to go-live
Coordinate onboarding plans, schedules and project milestones
Conduct client discovery and requirements-gathering sessions
Document operational, system and reporting requirements
Understand existing property-management and building-service processes
Translate client needs into practical system configurations
Configure user accounts, permissions and organisational structures
Set up properties, buildings, units and resident records
Configure service-request and maintenance workflows
Support the setup of contractor and supplier information
Coordinate data collection from client systems and spreadsheets
Review source data for accuracy, completeness and consistency
Prepare data for migration into new platforms
Support data cleansing and validation activities
Coordinate system imports and migration checks
Verify that migrated information has been transferred correctly
Configure dashboards, notifications and standard reports
Support integration of property, finance and communication systems
Coordinate technical requirements with developers and support teams
Prepare implementation documentation and configuration records
Maintain project trackers, actions and issue logs
Identify implementation risks and potential delays
Escalate technical or operational issues when required
Organise regular client progress meetings
Provide clear updates on milestones and outstanding actions
Coordinate user-acceptance testing
Develop test scenarios based on client workflows
Record defects and configuration-change requests
Track resolutions through to completion
Prepare users for system launch
Deliver remote and in-person system-training sessions
Create user guides, quick-reference materials and onboarding resources
Support administrators with system configuration and daily tasks
Provide assistance during initial go-live periods
Monitor early adoption and user activity
Gather client feedback following implementation
Coordinate post-launch reviews and improvement actions
Support transition from implementation to ongoing customer support
Maintain accurate records in CRM and project-management systems
Work with account teams to identify additional client requirements
Support renewals, upgrades and expansion projects
Contribute to standard implementation templates and processes
Recommend improvements to onboarding efficiency
Manage several client implementations simultaneously
Ensure customer and property data is handled securely
Support compliance with data-protection requirements
Contribute to a consistent and professional client experience

Qualifications and Experience

Degree or professional qualification in Business, Information Systems, Property Management, Technology or a related subject
At least two years of experience in software implementation, customer onboarding, business systems or client services
Experience managing client-facing projects or onboarding activities
Strong requirements-gathering and documentation skills
Ability to understand business processes and system workflows
Experience configuring software or cloud-based applications
Familiarity with data migration or system setup
Ability to review and validate structured data
Experience supporting user-acceptance testing
Confidence delivering software demonstrations and training
Strong written and verbal communication skills
Excellent client-service and stakeholder-management abilities
Strong organisational and project-coordination skills
Ability to manage multiple projects and deadlines
Excellent attention to detail
Strong analytical and problem-solving skills
Confidence working with spreadsheets and structured information
Good knowledge of Microsoft Excel, Word, Outlook and PowerPoint
Ability to work independently and collaboratively
Right to work in the United Kingdom

Preferred Experience

Experience with property-management or facilities-management software
Familiarity with residential or commercial property operations
Knowledge of CRM, ERP or SaaS platforms
Experience with Microsoft Dynamics, Salesforce or similar systems
Familiarity with Jira, Monday.com, Asana or project-management tools
Experience supporting API or third-party system integrations
Knowledge of SQL or basic database concepts
Experience with bulk data imports and data cleansing
Familiarity with maintenance-management or contractor platforms
Experience training non-technical users
Understanding of UK GDPR and data-protection requirements
Experience supporting cloud-software implementations
Knowledge of Agile or structured project-delivery methodologies
Experience working with property managers, landlords or housing providers
Familiarity with digital resident-service platforms

Pay: £29,000.00-£41,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer success specialist jobs in bridgend, bge

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Team Leader - Swansea Crown Court

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Project Manager

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