Security operations Work, Jobs in Bridgend, Bge (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- English
Imports/Exports Controller, International Transportation
Willis Lease Finance Corporation —Bridgend
Team Leader - (Night Shifts) FTC ending May 2028 (Canton)
CAF Rail UK —Cardiff
- £66,000 a year
- Night shift
- Schematics
- Continuous improvement
- Team management
- Annual leave
6d
Operations Manager - Waste Management
Smiths Gloucester Limited —Cardiff
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Retail Security Officer
BidvestNoonan —Cardiff
- Full-time
- Training & development
- Communication skills
- Annual leave
Quick apply
Water Hygiene Technician
SOCOTEC UK & Ireland —Bridgend
- Full-time
- Hybrid work
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Facility Assistant (Casual)
Football Association of Wales —Pontyclun
- £14.25 an hour
- 8 hour shift
- Microsoft Office
- Organisational skills
- Front desk
- Free parking
Quick apply
Security Officer
Mitie —Cardiff
- £13.96 an hour
- Full-time
- Customer service
- Communication skills
- Employee discount
Intelligence Analyst - National Food Crime Unit (NFCU)
Food Standards Agency —Cardiff
- £34,955 a year
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Analytics
5d
Mobile Response Officer (Days and Nights)
Shield Security Service —Neath
- £13.10 an hour
- 12 hour shift
- No experience needed
- English
- Communication skills
- Free parking
Quick apply
5d
Event Security
Echelon Command information Centre —Tonyrefail West ED
- £13.50 an hour
- Temporary
- First Aid Certification
- In-person
- Communication skills
Quick apply
1d
Training Manager
Aramark —Bridgend
- £40,000 a year
- Weekend availability
- Hospitality
- Training & development
- Communication skills
- Free parking
- Employee assistance programme
5d
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Kenfig
- Full-time
- English
- Analysis skills
- Business
13d
Event Security Supervisor
Sword Security —Cardiff
- £15.75 an hour
- Customer service
- Supervising experience
- Team management
Quick apply
Control Room Operator
Nite Lite Security Services —Neath
- £13 - £14 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
- Free parking
- Referral programme
Quick apply
General Service Assistant
Aramark —Bridgend
- £13.79 an hour
- Full-time
- Serving
- Customer service
- Cleaning
- Free parking
- Employee discount
Mobile Responder
Civic Recruitment Limited —Cardiff
- £18.30 an hour
- Weekend availability
- Customer service
- Communication skills
Quick apply
7d
Site Security Supervisor
BidvestNoonan —Cardiff
- £13.25 an hour
- Full-time
- Customer service
- Supervising experience
- First Aid Certification
- Annual leave
- Employee discount
Quick apply
Store Manager
Belstaff —Bridgend
- Training & development
- Retail management
Quick apply
Security Officer
RGM Security Limited —Aberdare
- From £12.71 an hour
- Part-time
- Microsoft Word
- In-person
- Free parking
Quick apply

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security operations jobs near bridgend, bge

Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Kenfig

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Administrative support experience
Logistics
English
Customer interaction
Outbound calling
Supply chain customer service

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

This job is limited until mid July 2027.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

security operations jobs in bridgend, bge

Delivery Station Liaison Agent

Imports/Exports Controller, International Transportation

Team Leader - (Night Shifts) FTC ending May 2028 (Canton)

Operations Manager - Waste Management

Retail Security Officer

Water Hygiene Technician

Facility Assistant (Casual)

Security Officer

Intelligence Analyst - National Food Crime Unit (NFCU)

Mobile Response Officer (Days and Nights)

Event Security

Training Manager

Operations & Logistics Internship, Amazon Logistics

Event Security Supervisor

Control Room Operator

General Service Assistant

Mobile Responder

Site Security Supervisor

Store Manager

Security Officer

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