Senior Operations Supervisor
Diamond Bus —Tividale
- Nights as needed
- Management
- Microsoft Office
- Analysis skills
Production Team Leader
Epson —Telford
- £29,884 - £34,964 a year
- Full-time
- English
- Communication skills
- Time management
- Free parking
- Employee discount
Quick apply
Floor Operations Supervisor
Sandwell College —West Bromwich
- £24,408 - £28,278 a year
- Full-time
- Hospitality
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
9d
Manufacturing (Shift) Operations Manager
McCain Foods Limited —Wombourne
- Weekend availability
- Hybrid work
- Microsoft Office
- Presentation skills
- Continuous improvement
- Annual leave
- Work from home
Melt Team Leader
Magna International —Telford
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Shift Operations Manager
TJX Europe —Walsall
- Weekends only
- Employee discount
Shop Floor Supervisor
Solarport —Halesowen
- Full-time
- Supervising experience
- First Aid Certification
- Marketing
Quick apply
Operations Supervisor, Quick Commerce
Amazon UK Services Ltd. —Birmingham
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
3d
Operations Team Leader
UPS —Birmingham
- Full-time
Operations Supervisor - Industrial Cleaning & Hazardous Waste
Hazclear —Willenhall
- Overtime
- Management
- Supervising experience
- IT
- Annual leave
Quick apply
3d
Product Team Leader
River Island —Telford
- Weekend availability
- Sales
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
Operations Supervisors
Diamond Bus —Tividale
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
Consulting Technical Assistant Manager / Supervisor
RSM UK —Birmingham
- Full-time
- Travel
- Accounting
- Organisational skills
Plant Supervisor (Ready Mix)
Tarmac —Birmingham
- Overtime
- Military
- Organisational skills
- Leadership
- Employee discount
7d
Shift Leader
Advanced Medical Solutions —Stafford
- Full-time
- Microsoft Excel
- Management
- Computer literacy
Quick apply
7d
Works Foreman/woman
The Priory Shutter & Door Company Limited —Smethwick
- Full-time
- Microsoft Excel
- Management
- Supervising experience
- Free parking
Quick apply
8d
Project Leader
Techtronic Industries GmbH (TTI) —Droitwich
- Full-time
- CAD
- Engineering
- Bachelor's degree
5d
Marcus by Goldman Sachs, Fraud Investigations and Operations Team Leader, Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Employee assistance programme

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operations supervisor jobs near bridgnorth, shr

Senior Operations Supervisor

Diamond Bus -
Tividale

Apply Now

Job details

Full-time

Benefits

Company pension
Free or subsidised travel

Qualifications

Management
GCSE
PCV Licence
Microsoft Office
Analysis skills
Leadership
Communication skills

Full job description

Senior Operations Supervisor - Tividale

Location: Tividale, West Midlands
Position: Full Time
Salary: Competitive Salary

Job Description

Reporting to the Operations Manager, the role of a Senior Operations Supervisor is to lead and coordinate a team of Operations Supervisors, drivers, and the Traffic Office / Allocations function.

You will act as a key support to the Operations Manager, taking a more strategic role in overseeing daily depot performance, driving operational excellence, and ensuring the consistent delivery of high-quality bus services.

You will be responsible for supervising and developing the Operations Supervisor team, ensuring effective management of drivers and operational staff, and maintaining a strong focus on customer experience by proactively managing and resolving service issues.

To ensure a safe, punctual, reliable, and cost-effective delivery of services through strong leadership, performance management, and continuous improvement of operational processes. You will play a lead role in developing a highly skilled and compliant workforce through engagement, coaching, and adherence to operational policies and procedures. Due to the seniority of this role, you will be expected to demonstrate strong leadership, promote a culture of accountability, structure, and discipline, and work collaboratively across departments. You must lead by example, act with professionalism at all times, and foster a respectful and inclusive working environment.

Working Hours

A flexible approach is essential, you will be required to work any 5 days over 7, completing a mixture of early, middle and late shifts, with a willingness to provide occasional night shift cover to support colleagues and ensure continuity of service during holidays and sickness.

Responsibilities

Lead and support a team of Operations Supervisors in the effective management of drivers and daily depot operations.
Conduct thorough fact-finding investigations into incidents, complaints, and operational issues, ensuring outcomes are evidence-based, documented, and in line with company policies.
Oversee return to work interviews and ensure consistency and quality across the supervisory team.
Ensure all drivers and operational staff are inducted to a high standard and in line with company procedures.
Take ownership of complex staff welfare, conduct, and performance issues, escalating where appropriate.
Manage direct reports in accordance with company policies, standard operating procedures, and all relevant legislation.
Support and deputise for the Operations Manager in delivering agreed operational plans, budgets, and service quality targets.
Ensure full compliance with Operator’s Licence undertakings and regulatory requirements.
Lead workforce planning activities to ensure depot staffing meets operational and commercial demands.
Build and maintain effective working relationships with recognised trade union representatives and officials.
Lead initiatives to reduce collisions, staff injuries, and passenger incidents, ensuring robust incident prevention strategies are in place.
Monitor, analyse, and drive performance against key performance indicators, including punctuality, reliability, and lost mileage.
Ensure strong cross-functional collaboration between operations, engineering, and commercial teams.
Oversee compliance with cash handling procedures and ensure robust financial controls are maintained.
Identify opportunities for continuous improvement and lead implementation of operational efficiencies.

Essential Qualifications

PCV licence holder.
GCSE Maths and English (or equivalent).
Demonstrable experience in a supervisory or senior operational role within the bus or transport industry.

Competencies

Strong leadership and people management skills with the ability to motivate and develop teams.
Highly reliable, conscientious, and accountable, with the ability to take ownership of complex operational issues.
Strategic thinker with a proactive and solution-focused “can do” attitude.
Excellent communication and interpersonal skills, with the ability to influence at all levels.
Strong analytical skills with the ability to interpret performance data and drive improvements.
Advanced knowledge of Microsoft Office and operational systems.
Ability to work independently, prioritise effectively, and manage multiple responsibilities.
Flexible and adaptable approach to changing business needs.
Confident decision-maker with a strong understanding of operational processes and compliance requirements.

What We Offer...

A dynamic, supportive team environment.
Company benefits including: free travel, pension, uniform, etc.
The chance to make a real difference in how our communities move.

Apply Now

Refine Your Search

operations supervisor jobs in bridgnorth, shr

Senior Operations Supervisor

Production Team Leader

Floor Operations Supervisor

Manufacturing (Shift) Operations Manager

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Shop Floor Supervisor

Operations Supervisor, Quick Commerce

Operations Team Leader

Operations Supervisor - Industrial Cleaning & Hazardous Waste

Product Team Leader

Operations Supervisors

Consulting Technical Assistant Manager / Supervisor

Plant Supervisor (Ready Mix)

Shift Leader

Works Foreman/woman

Project Leader

Marcus by Goldman Sachs, Fraud Investigations and Operations Team Leader, Analyst, Birmingham

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