Client services specialist Work, Jobs in Brierley Hill, Wmd (with Salaries)

Employee Relations Specialist
Fox HR —Wolverhampton
- £37,000 - £42,000 a year
- Part-time
- Hybrid work
- Travel
- Human resources
- Data entry
Quick apply
5d
Brain Injury Support Worker £20 p/h
Leo Healthcare —Birmingham
- £20 an hour
- Part-time
- Driving
- In-person
- Care plans
Quick apply
4d
IDVA 55+ (Females Only)
Churches Housing Association of Dudley & District (CHADD) —Dudley
- £15.53 - £16.30 an hour
- Part-time
- Free parking
- Health & wellbeing programme
Quick apply
HR Consultant/Employee Relations Specialist
Redwing Solutions Ltd —Redditch
- Up to £46,500 a year
- Weekend availability
- Human resources
- SharePoint
- In-person
- Free parking
- Employee assistance programme
Quick apply
5d
People Manager
nGeneration —Tipton
- £37,500 - £40,000 a year
- Full-time
- Microsoft Excel
- Human resources
- IT
Quick apply
Debt Collection Agent
Automoney Trust Limited —Redditch
- £26,000 - £30,000 a year
- Full-time
- Customer service
- English
- Data entry
- Life insurance
Quick apply
4d
Customer Service Representative
Reconomy Connect —Telford
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Business Support
COLAS —Wolverhampton
- £24,675 - £28,000 a year
- Hybrid work
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
Talent Acquisition Specialist
Doocey Group —Tipton
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Language Specialist
All Solutions Recruitment LTD —Solihull
- £12.71 an hour
- Temporary
- Spanish
- Customer service
- Communication skills
Quick apply
HR Manager
nGeneration —Tipton
- £37,500 - £40,000 a year
- Full-time
- Microsoft Excel
- Human resources
- IT
Quick apply
Communications Officer
Midlands Partnership University NHS Foundation Trust —Stafford
- £32,073 - £39,043 a year
- Full-time
3d
Adult Male Independent Domestic Violence Advisor (MIDVA)
Axis Counselling —Worcester
- From £26,499 a year
- Part-time
- Hybrid work
- In-person
- Work from home
- Sick pay
Quick apply
2h
Adult Independent Domestic Violence Advisor (IDVA)
Axis Counselling —Worcester
- From £28,167 a year
- Full-time
- Hybrid work
- Work from home
- Sick pay
Quick apply
4d
Client Services Executive - Governance, Funding and Corporate
Anthony Collins Solicitors —Birmingham
- Full-time
- Hybrid work
- Microsoft Outlook
- IT
IPS Employment Specialist
Shaw Trust —Birmingham
- £29,556 - £37,755 a year
- Communication skills
- Annual leave
- Employee assistance programme
2026 Wealth Management Graduate Trainee (Birmingham)
Schroders —Birmingham
- £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
3d
Fundraising and Awareness Officer
Pathway Project —Lichfield
- £29,000 - £30,000 a year
- Full-time
- Computer networking
- In-person
- Marketing
- Annual leave
- Employee assistance programme
Quick apply
3d
CCTV Team Leader
Enviromontel Ltd —Worcester
- Up to £40,000 a year
- Full-time
- Driving
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
Operations Coordinator
Eighty Eight Managment Ltd —Wolverhampton
- £14,560 - £31,200 a year
- Part-time
- CRM software
- Supervising experience
- Driving
- Flexitime
- Flexible schedule
Quick apply

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client services specialist jobs near brierley hill, wmd

Employee Relations Specialist

Fox HR
Wolverhampton

Quick apply

Job details

Permanent | Part-time
£37,000 - £42,000 a year
5 days ago

Qualifications

GCSE
Human resources
Data entry
HRIS
Communication skills
Workday

Full job description

Employee Relations Specialist Part-time, 3 days per week | West Midlands (remote with client travel) | £22,000 to £25,000 actual salary

About Fox HR

Fox HR Services is a growing HR consultancy based in Wolverhampton, supporting SMEs across the West Midlands and beyond. We work closely with business owners and leadership teams, providing practical, commercial HR advice and hands-on support across the full employment lifecycle.

We are not a call centre. We are not a box-ticking operation. Our clients are busy MDs and CEOs who need an HR partner they can trust, one who gives them straight answers, moves quickly, and makes complicated things feel manageable.

As the business grows, we are looking for someone exceptional to join us and take on a significant portion of our client delivery work, particularly across employee relations casework.

The Role

This is a hands-on, client-facing HR Consultant role. You will join us at consultant level from day one, managing a varied caseload of employee relations matters, from disciplinaries and grievances through to investigations, redundancies, and performance management, as well as providing day-to-day HR advice and support across a portfolio of SME clients.

You will represent Fox HR with our clients. That means you will be the person they call, the person they rely on, and the person they trust. We hold ourselves to a high standard, and we need someone who holds themselves to the same one.

This role is 3 days per week. We are flexible on when those hours happen. We care that the job gets done and the clients are looked after, not that you're at your desk at a specific time. You will work remotely but will travel to client sites across the West Midlands as required, sometimes at short notice.

What You Will Be Doing

Managing a caseload of ER matters independently, including disciplinaries, grievances, investigations, redundancies, TUPE, and performance management
Acting as the primary point of contact for a portfolio of SME clients, building strong, trusted relationships with MDs, CEOs, and senior managers
Providing clear, pragmatic, commercially aware HR advice, verbally and in writing
Drafting high-quality letters, outcome documents, policies, and correspondence
Supporting clients on day-to-day HR queries and employment law questions
Working closely with the Managing Director on complex or sensitive matters
Contributing to the development of HR toolkits, templates, and resources for clients

What We Are Looking For

We are genuinely open on experience level. What matters more than years in the job is the quality of your thinking, the confidence of your advice, and the impression you leave with clients.

You will need:

Solid, demonstrable experience managing ER casework independently from start to finish, some of which must have been gained within a UK employment law framework
A strong working knowledge of UK employment law and best practice, applied in real casework situations, not just in theory
Excellent communication skills, both written and verbal. Our clients need advice they can act on, not advice buried in caveats
The ability to read a room. SME leaders need pragmatism as much as process, and you will know the difference
Strong attention to detail in documentation and correspondence
A responsive, proactive approach. Our clients notice when things go quiet, and so do we
Flexibility and adaptability. No two days are the same, and no two clients are the same
A genuine team ethic. We are a small business and we look after each other
Based in the West Midlands or within easy commuting distance, with the ability to travel to client sites at short notice
The right to work in the UK. We are not able to offer visa sponsorship.

It would be a bonus if you have:

Experience working in an HR consultancy or multi-client environment
CIPD qualification at Level 5 or above, though this is not a requirement if your practical experience speaks for itself
Knowledge of SME people challenges specifically, including working with business owners who are new to formal HR processes

What We Offer

£22,000 to £25,000 actual salary (3 days per week), equivalent to £37,000 to £42,000 FTE
Genuine flexibility on when you work. We care that the job gets done and the hours are covered, not when you choose to do them.
Remote working with travel to client sites across the West Midlands
A varied, interesting caseload across a range of sectors and business sizes
Direct access to and support from the MD, who has deep ER and employment law expertise
A small, close-knit team that works hard, knows its stuff, and genuinely enjoys the job
We are experts, not perfectionists. We hold ourselves to a high standard, but we are practical people who get things done.
A business that values quality over volume, and people over process

As part of your application, we would love to hear about a complex ER case you have managed independently, what you did, and what you might do differently with hindsight.

No agencies, please.

Pay: £37,000.00-£42,000.00 per year

Ability to commute/relocate:

Wolverhampton, West Midlands: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Wolverhampton (West Midlands)

Quick apply

Refine Your Search

client services specialist jobs in brierley hill, wmd

Employee Relations Specialist

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People Manager

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Client Services Executive - Governance, Funding and Corporate

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Operations Coordinator

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