Operations officer Work, Jobs in Brierley Hill, Wmd (with Salaries)

Housing Officer - Worcestershire, Hereford, Dudley
Serco Plc —Oldbury
- £29,250 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
9d
Proceedings Support Unit (PSU) Specialist
Independent Office for Police Conduct —Birmingham
- £41,878 a year
- Hybrid work
- Analysis skills
- Negotiation
- Time management
- Annual leave
- Employee assistance programme
8d
Senior Operations Coordinator
NetWatch Global —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- In-person
- Flexitime
Quick apply
9d
Community Liaison Officer
Twenty Fifth Avenue Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Public speaking
- Driving
- Travel
- Annual leave
Quick apply
8d
Customer Services Team Leader (Contact Centre Based)
Midland Heart —Birmingham
- £45,330 a year
- Monday to Friday
- Supervising experience
- Continuous improvement
- Team management
7d
Event Production Support Officer
Civic Recruitment Limited —Bromsgrove
- £17.91 an hour
- Temporary
- Hybrid work
- Microsoft Office
- Administrative experience
- Project management
Quick apply
People Operations Officer
South and City College Birmingham —Birmingham
- £27,478.00 - £28,266.29 a year
- Full-time
- English
- School
- Employee discount
10d
Facilities and Office Manager
Midland Building Products —West Bromwich
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Senior Officer - National Cyber Crime Unit (NCCU) Threat Leadership
National Crime Agency —Birmingham
- £4,218 - £45,326 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Presentation skills
- Organisational skills
- Annual leave
Dispute Resolution Services - Universal Credit Decision Maker - Executive Officer - National
Department for Work and Pensions —Birmingham
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
- Employee assistance programme
2d
Business Support Officer - Free School Meals
Dudley Metropolitan Borough Council —Brierley Hill
- £25,583 - £25,989 a year
- Full-time
- Hybrid work
- School
14d
Housing Management Officer
Twenty Fifth Avenue Ltd —Birmingham
- £32,000 - £40,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
Quick apply
7d
Community Engagement Officer
Radfield Home Care Worcester, Droitwich & Malvern —Worcester
- £28,000 a year
- Weekend availability
- Google Suite
- Management
- Sales
- Free parking
Quick apply
Security Officer - Hubs
DPD Group UK —Oldbury
- £37,000 a year
- Full-time
- Analysis skills
- IT
- Communication skills
- Free parking
Quick apply
2d
Revenues, Housing Benefit, and Financial Assessment OnDemand Officers
Civica —Birmingham
- Full-time
- Hybrid work
- Mentoring
- Contracts
- IT
- Annual leave
- Referral programme
Quick apply
Financial Ledger Officer
Concept Housing Association —Birmingham
- £29,500 - £31,500 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
11d
Finance Officer - Accounts Payable
The Abbeyfield Society —Solihull
- £34,608 a year
- Overtime
- Remote
- Microsoft Excel
- Continuous improvement
- Accounting
- Annual leave
- Employee assistance programme
Quick apply
14h
Fleet Transformation Officer
City of Wolverhampton Council —Wolverhampton
- £44,075 - £49,282 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
9d
Events Coordinator
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- Microsoft Office
- University
- No degree
- Annual leave
3d
Support Team Leader (Supported Exempt Accommodation)
Elmfield Housing —Sparkhill
- £28,275 - £35,000 a year
- Full-time
- English
- Microsoft Office
- Supervising experience
- Annual leave
Quick apply

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Housing Officer - Worcestershire, Hereford, Dudley

Serco Plc -
Oldbury

Apply Now

Job details

Full-time
£29,250 a year
9 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Maintenance
Organisational skills
IT
Communication skills

Full job description

Housing Officer

AASC - Worcestershire, Hereford, Dudley

Full time, 37.5 hours per week. Monday – Friday

Salary: £29,250.00, plus Serco Benefits.

You are required to have a valid UK driving licence for this role. A company car will be provided.

On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC). We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation.

Main purpose:

Delivery of services required under the AASC contract to support Service Users in their Area.
Responsibility for property standards in all accommodation, completing monthly property inspections (as a minimum) to ensure they meet contractual requirements, standards, and performance targets.
Provide welfare support and signposting to the Service Users in their care.
Respond to any issues, requests, complaints, etc. raised through the AIRE Services and report on incidents.

Main Accountabilities:

Ensure delivery of all core Service User support services as prescribed under the contract.
Provide inductions for all new Service Users ensuring Service User understanding of the services available, the property and standards of behaviour, emergency evacuation process and complaints procedure.
Respond to requests for assistance and support received via the AIRE Services.
Manage incidents raised by the AIRE Services.
Deliver against the tasking schedule or as required by the Field operations manager.
Provide accurate and timely reporting on visits, inspections, repairs, incidents etc. to support the adherence to contractual requirements and agreed timescales.
Complete monthly inspections to ensure standards are being met and highlight any required maintenance.
Undertake further inspections as required
Responsible for managing discontinuations and reporting potential absconders in line with Local Operating Procedures (LOP).
Complete first fix and minor repairs where identified and tasked
Maintain property standards to ensure compliance with contractual commitments and property legislation.
Accountable for following all processes, procedures, and policies under the contract.
Manage access for suppliers, visitors, maintenance etc.
Responsible for ensuring safety of Service Users in accordance with Safeguarding policies and procedures, including welfare checks, dealing with urgent medical needs, managing anti-social behaviour, children’s safeguarding needs, etc.
Assisting with day-to-day operations including, daily registers, post, reception duties etc.
Ensuring the building is always safe and compliant; monitoring CCTV, daily patrols, weekly fire alarm testing, emergency evacuations, and contacting emergency services when necessary.

What you’ll need to do the role:

Strong experience of working in a service environment, with demonstrable knowledge of communication skills.
Knowledge/experience of working within a property related environment.
Strong interpersonal skills.
IT literate, knowledge of MS Word, Excel, etc.
Ability to manage conflict.
Strong organisational skills.

Desirable:

Some maintenance knowledge desirable.
Safeguarding knowledge/experience in a similar environment desirable.
Experience in a security related role.

Why Serco:

Meaningful and vital work: As part of a highly collaborative team, you’ll be able to strongly influence hiring managers efforts that help us deliver vital services.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find.

Great people: You’ll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work.

What we offer:

Salary: Competitive salaries with annual reviews.
Pension: Up to 6% contributory pension scheme.
Holidays: 25 days' annual leave plus bank holidays.
Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

#aasc

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact j&[email protected].

aascjobs aasccorejobs

Apply Now

Refine Your Search

operations officer jobs in brierley hill, wmd

Housing Officer - Worcestershire, Hereford, Dudley

Proceedings Support Unit (PSU) Specialist

Senior Operations Coordinator

Community Liaison Officer

Customer Services Team Leader (Contact Centre Based)

Event Production Support Officer

People Operations Officer

Facilities and Office Manager

Senior Officer - National Cyber Crime Unit (NCCU) Threat Leadership

Dispute Resolution Services - Universal Credit Decision Maker - Executive Officer - National

Business Support Officer - Free School Meals

Housing Management Officer

Community Engagement Officer

Security Officer - Hubs

Revenues, Housing Benefit, and Financial Assessment OnDemand Officers

Financial Ledger Officer

Finance Officer - Accounts Payable

Fleet Transformation Officer

Events Coordinator

Support Team Leader (Supported Exempt Accommodation)

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