Head of customer service Work, Jobs in Brigg, Lin (with Salaries)

Charity Shop Supervisor
Jerry Green Dog Rescue —Brigg
- £15,614.24 a year
- Part-time
- Customer service
- Computer literacy
- Travel
- Health & wellbeing programme
- Sick pay
Quick apply
2d
Customer Services Supervisor
Ping Europe Ltd —Gainsborough
- Full-time
- Management
- Computer literacy
- Supervising experience
- Free parking
- Employee assistance programme
Quick apply
1d
Savings Branch Manager
Beverley Building Society —Beverley
- Up to £36,000 a year
- Full-time
- Hybrid work
- English
- Continuous improvement
- Training & development
- Free parking
- Annual leave
Quick apply
Learner Engagement Officer - Lincoln
Acorn Training —Lincoln
- Full-time
- Hybrid work
- Recruiting
- Computer skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
1d
Compliance Administrator
Wren —Barton-upon-Humber
- £26,000 a year
- Microsoft Outlook
- Hotel
- Human resources
- Free parking
- Employee discount
Quick apply
Aftersales Data & Recall Advisor
Stoneacre —Doncaster
- £29,000 a year
- Full-time
- Customer service
- Computer literacy
- Data analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Home Administrator - Part Time
Country Court —Lincoln
- £14.15 an hour
- Nursing home
- Administrative experience
- Travel
- Annual leave
- Referral programme
Quick apply
8d
Compliance And Commissioning Lead
Hull City Council —Kingston upon Hull
- £50,269 - £53,460 a year
- Full-time
- Continuous improvement
- Team management
- Communication skills
- Annual leave
2d
Democratic Services Officer
Hull City Council —Kingston upon Hull
- £29,540 - £42,839 a year
- Full-time
- Management
- Research
- Microsoft Office
- Annual leave
2d
Senior Commercial Manager
Sewell Group —Kingston upon Hull
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Employee discount
Quick apply
14d
Graduate Finance Assistant (Entry)
Bostonair Technical Training —Beverley
- £1 - £10,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Referral programme
Quick apply
Head of Regional Category Management
Siemens —Goole
- Full-time
- Hybrid work
- Engineering
- Business
- Leadership
- Annual leave
- Employee discount
Senior Contracts & Commissioning Officer
Hull City Council —Kingston upon Hull
- £45,091 - £48,226 a year
- Full-time
- School
- Annual leave
- Employee discount
2d
Facilities Administrator
Duncan & Toplis —Lincoln
- Full-time
- Microsoft Office
- Travel
- Communication skills
1d
Assistant Manager
Admiral Slots —Kingston upon Hull
- £28,875 a year
- 8 hour shift
- Customer service
- Cash handling
- Annual leave
Quick apply
9d
Customer Success Manager - Software
CSL Group Services Ltd —Retford
- £30,000 - £45,000 a year
- Full-time
- ERP systems
- English
- Analysis skills
Quick apply
19h
Relief Controller/Mobile Officer
Shield Security Service —Kingston upon Hull
- £13.40 an hour
- 12 hour shift
- Customer service
- First Aid Certification
- In-person
Quick apply
Store Manager
The Fragrance Shop —Lincoln
- From £27,100 a year
- Full-time
- Customer service
- In-person
- Training & development
- Store discount
- Employee discount
Quick apply
Student Recruitment Officer
University of Hull —Kingston upon Hull
- £33,002 - £38,784 a year
- Weekend availability
- University
- Recruiting
- Communication skills
14d
HR Advisor (FTC)
ARCO Limited —Kingston upon Hull
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Human resources
- Employee assistance programme
- Employee discount
8d

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head of customer service jobs near brigg, lin

Charity Shop Supervisor

Jerry Green Dog Rescue -
Brigg

Quick apply

Job details

Permanent | Part-time
£15,614.24 a year
2 days ago

Benefits

Health & wellbeing programme
Company pension
Sick pay

Qualifications

Premises locking and securing procedures
Customer service
Computer literacy
Charity retail experience
Lock and unlock routines
Volunteer supervision
Retail team management
Fundraising
Loss prevention
Retail management
Cash handling
Leadership
Team motivation leadership
Communication skills

Full job description

Location – Jerry Green Dog Rescue, 10 Springs Parade, Brigg, DN20 8EQ

Hours of Work - 22.5 hours - 8.45pm-4.45pm, 3 days per week including alternate Saturdays and bank holidays and holiday/sickness cover

Closing date - Thursday 10th September 2026 @ 12 noon

If you would like to find out further information about our charity, please go to www.jerrygreendogs.org.uk. For further information on the vacancy or to apply, go to our website and click on about us, careers, vacancies and upload your CV and covering letter.

Please note: only shortlisted candidates will be contacted after the closing date.

Role Purpose:

To assist the Charity Shop Manager develop and manage an outstanding charity shop, achieving sales growth and KPIs by delivering excellent customer service, operational excellence and inspirational leadership.

Key Relationships:

Internal Contacts

Support Functions
Head of Retail community
Retail Area Manager

External Contacts

Local shop owners
Local networks

Key Outputs & Tasks:

Shop Performance & Operations

· Maintain a consistently safe, clean, and welcoming shop environment that delivers an excellent customer experience.

· Maximise income and profitability by ensuring high standards of stock presentation, merchandising, pricing, and housekeeping.

· Contribute to achieving and exceeding shop sales targets through effective daily operations.

Team Leadership

· Build a motivated, capable volunteer team by providing effective training, support, and day-to-day guidance.

Foster a positive, inclusive, and values-driven culture where volunteers feel engaged and confident.

Customer & Community Engagement

· Strengthen the shop’s reputation and customer base by contributing to local activities, events, and social media promotion.

· Enhance community relationships that increase donations, footfall, and awareness of the charity’s mission.

Financial Contribution

· Accurately monitor and record daily takings, ensuring timely and secure banking.

· Consistently work towards and support the achievement of shop income and fundraising goals.

Stock & Donations

· Secure and grow stock donations to maintain optimum levels for sales.

· Ensure donations are processed efficiently, with appropriate quality control and pricing that maximises value.

· Drive Gift Aid conversion rates by actively encouraging sign-ups and supporting the team’s understanding of its impact.

· Promote sustainable retail practices, reducing waste and maximising reuse.

Compliance & Safety

· Safeguard the premises as a trusted keyholder, ensuring secure opening and closing of the shop.

· In the manager’s absence being responsible for ensuring compliance with all relevant safety and operational procedures.

Essential Knowledge, Skills, and Experience:

· Experience in the retail sector and understanding of budgets, cash handling, stock management etc. would be an advantage

· Excellent communication skills

· In the manager’s absence, provide guidance and support the volunteers

· High level of accuracy and attention to detail

· Ability to achieve targets and KPI’s

· Ability to work as part of a team and independently

· Computer literate & confident using tills; able to use electronic communication

· Ability to travel when required to cover other shops

· Ability to cover holidays and absence

How you’ll work in line with our Values:

· JG upholds the organisational Values of Kindness, Compassion, Honesty & Purposefulness in all we do.

· You understand what our customers are looking for. You are a great communicator – warm, honest, and helpful – and you leave people feeling supported and valued. You are able to create an amazing shop that is both commercially successful and a hub of kindness.

· Kindness – Create a welcoming and kind customer-focused atmosphere everyone with respect and kindness.

· Purposeful – Working and leading with a clear intent and efficiency, in alignment with the Retail annual plan, supporting the Charity Retail manager, on the deliverables of the shop and wider retail department. Leading on the planning and organising whilst acting commercially.

· Compassion – Act as a compassionate ambassador, promoting the charities mission to support dogs through rescuing, rehabilitation and rehoming. Ensuring the shop team provides a compassionate environment – for each other, for our supporters and customers.

· Honesty – Ensuring shop operations are undertaken in a transparent, ethical and is compliant with Charity retail standards. Encouraging an honest and psychologically-safe working environment for colleagues and volunteers alike

Key Performance Indicators:

· Adhering to the Retail Annual Plan

· Being part of an efficient and successful team in a supportive environment

· Supporting the Shop Manager and volunteer team to meet the shop KPIs & profit targets

· Creating sales opportunities and aligning spend to the shop budget

· Encourage and train the team to ensure Gift Aid targets met

· Working with the team to ensure that high standards within the shop environment and compliance objectives are met

· Creating and promoting community relationships

· Supporting the Shop Manager to ensure excellent Fundraising and Volunteer management

· Stock loss managed in line with expectations

Date Job Description Prepared: April 2026

This job description is intended to provide a general overview of the requirements of the role. It is not a contractual document and does not form part of any contract of employment. The duties and responsibilities outlined may be subject to change at any time to meet the needs of the organisation.

Job Types: Part-time, Permanent

Pay: £15,614.24 per year

Expected hours: 22.5 per week

Benefits:

Company pension
Health & wellbeing programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in brigg, lin

Charity Shop Supervisor

Customer Services Supervisor

Savings Branch Manager

Learner Engagement Officer - Lincoln

Compliance Administrator

Aftersales Data & Recall Advisor

Home Administrator - Part Time

Compliance And Commissioning Lead

Democratic Services Officer

Senior Commercial Manager

Graduate Finance Assistant (Entry)

Head of Regional Category Management

Senior Contracts & Commissioning Officer

Facilities Administrator

Assistant Manager

Customer Success Manager - Software

Relief Controller/Mobile Officer

Store Manager

Student Recruitment Officer

HR Advisor (FTC)

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