Hotel receptionist Work, Jobs in Brighouse Hx5 (with Salaries)

Reception & Events
Manor House Lindley —Huddersfield
- £30,000 a year
- Full-time
- Sales
- Hotel
- Business development
Quick apply
1d
Reception Team Member - Part Time
Travelodge —Bradford
- £12.71 an hour
- Part-time
- Hotel
- Employee discount
11d
Guest Service Host Full Time
Cedar Court Hotel, Huddersfield —Huddersfield
- £13.11 an hour
- Full-time
- Bilingual
- Hospitality
- Bar
- Free parking
Quick apply
8d
Receptionist
JLA —Sowerby Bridge
- £25,279 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
8d
Receptionist
Mercure Bradford Bankfield —Bingley
- £12.71 an hour
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
2d
Reception Team Member
Travelodge —Harrogate
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
10d
Receptionist
Oakwood Hall —Bingley
- £12.50 - £13.00 an hour
- Overtime
- Microsoft Office
- Hotel
- Administrative experience
- Free parking
Quick apply
6d
Reception Team Member - 15hrs
Holiday Inn Express Manchester Airport —Manchester
- Part-time
- Hotel
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
7d
Hotel Receptionist
Dakota Hotels —Leeds
- £28,000 a year
- Full-time
- Hospitality
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
10d
Night Reception Team Member - Part Time
Travelodge —Leeds
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
15h
Front Office Agent
Motel One —Manchester
- Full-time
- English
- Hotel
- Hotel experience
Quick apply
3d
Host / Receptionist
Hyatt Regency Manchester —Manchester
- Full-time
- Customer service
- Hotel
- Hotel experience
- Employee discount
2d
Community Concierge / Community Host/ Front of House
Fusion Students —Manchester
- £14,000 a year
- Part-time
- Bilingual
- Hospitality
- Hotel
- Gym membership
Quick apply
1d
Receptionist
Dalata —Manchester
- Part-time
- Customer service
- Hotel
- Communication skills
- Employee assistance programme
Quick apply
Gym Receptionist
The YClub Gym —Manchester
- £13.45 an hour
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Gym membership
Quick apply
3d
Receptionist - Casual
Radisson Hotel Group —Manchester
- Part-time
- Hotel
- Communication skills
- Employee discount
Quick apply
Hotel Receptionist
Residence Inn by Marriott Manchester —Manchester
- £27,476.80 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
Quick apply
9d
Receptionist
DoubleTree by Hilton Manchester Airport —Manchester
- £13.21 an hour
- Full-time
- Hotel
- Front desk
- Free parking
- Employee discount
Quick apply
10d
Guest Service Agent - Casual
Radisson Hotel Group —Leeds
- £12.71 an hour
- Part-time
- Hotel
- Communication skills
- Employee discount
Quick apply
Night Reception Team Member
Travelodge —Manchester
- £13.71 an hour
- Full-time
- Bar
- No experience needed
- Hotel
- Employee discount
6d

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Reception & Events

Manor House Lindley
Huddersfield

Quick apply

Job details

Full-time
£30,000 a year
1 day ago

Qualifications

Sales
Business development
Accounting
Payroll
Hotel experience

Full job description

This position works closely with the Guest Experience, Events and Business Development teams and offers the opportunity to play a key role in delivering exceptional guest service while supporting the growth and success of the hotel’s events offering at Manor House Lindley.

Working Pattern

Full-time, 5 days across 7
Shift-based alongside the reception team (between 7am–10pm)
Typical shifts may include 7am–3pm, or 2pm–10pm

About the Role

Key Responsibilities - Reception & Events

Assist in the day-to-day running of the front desk, ensuring a professional, warm and efficient guest experience.
Support and lead pre-shift and departmental meetings when required, communicating relevant operational updates.
Move throughout the hotel to visually monitor service delivery and take action to ensure standards are consistently met.
Interact positively with guests, promoting hotel facilities and services while maintaining strong relationships across departments.
Handle guest complaints and feedback professionally, ensuring resolutions meet both guest expectations and business needs.
Follow up on all guest feedback, both positive and negative, received via email, letter or online platforms.
Encourage online reviews and ratings through strong guest rapport, supporting improvements in response scores and reputation.

Sales, Upselling & Revenue Awareness

Demonstrate strong knowledge of hotel rooms, services, packages and upgrades.
Take every opportunity to upsell, recording results and supporting the creation of daily incentives for the reception team.
Conduct daily reviews of room availability, services and offers to maximise revenue opportunities.
Take a proactive, sales-focused approach throughout the guest journey.

Events & Development Support

Develop a confident understanding of the hotel’s events spaces, packages and offerings to handle enquiries effectively.
Assist with the events inbox, ensuring all enquiries are responded to accurately and within agreed time frames.
Provide operational support during events when business levels allow.
Support the Guest Experience & Development department by sharing guest insights and enquiry trends.
Undertake dedicated training alongside the Events Manager to gain a full understanding of event planning and delivery.
Take ownership of the events inbox in the absence of the Events Manager.
Participate in external networking events to support the growth of the hotel’s corporate portfolio.

Measured Goals & Success Indicators

High levels of guest satisfaction and positive feedback.
Telephone calls answered in line with company standards.
Consistent delivery of a warm and professional arrival experience.
Effective issue resolution, ensuring guests leave fully satisfied.
Increased volume of positive online and internal reviews.
Successful completion of events training and the ability to confidently support, plan and deliver events.

What We Offer

A varied and responsible role within a luxury hospitality business.
Opportunity to develop within guest experience, sales and events.
Structured training and development alongside the Reception team & Events Manager.
A collaborative, supportive team environment
Competitive salary of £30,000 per annum aligned with responsibility and progression

Pay: £30,000.00 per year

Work Location: In person

Quick apply

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