Events & business Work, Jobs in Brighton, Eng (with Salaries)

Customer Service Consultant | Hybrid / Perm / Full-time
Teladoc Health UK —Brighton
- £26,500 a year
- 8 hour shift
- Hybrid work
- Microsoft Outlook
- Customer service
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
2h
Commercial Sales Manager – Media, Digital & Events
Agile Media Ltd —Burgess Hill
- £41,000 - £46,000 a year
- Full-time
- Hybrid work
- Hospitality
- Bar
- Sales
- Work from home
Quick apply
Ingka Centres: Meeting Place Marketing Specialist
IKEA —Brighton
- From £38,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
5d
Project Support Officer
Brighton & Hove City Council —Brighton
- £28,142 - £28,598 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Stakeholder Liaison Officer
Balfour Beatty —Lewes
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
10d
Social Media Executive - Threshold Sports
Infront —Brighton
- £25,000 - £30,000 a year
- Every weekend
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Flexitime
Brand Executive
Bupa —Brighton and Hove
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Marketing Project Manager
Infront —Brighton
- £30,000 - £35,000 a year
- Hybrid work
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
- Flexitime
Admissions Assistants (Part-time)
Eastbourne College —Eastbourne
- £13.74 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
Meeting & Events Manager
Brighton Harbour Hotel —Brighton
- Full-time
- Hotel
- IT
- Communication skills
- Employee assistance programme
Quick apply
Customer Liaison Officer
Balfour Beatty —Lewes
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
10d
Creative Projects and Production Executive
Ancient + Brave —Lewes
- Full-time
- Project management
- Employee assistance programme
- Employee discount
6d
Training Manager
Tigerlily Training —Hassocks
- Up to £45,000 a year
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
- Free parking
- Employee discount
Quick apply
Seller Support Specialist
Motorway —Brighton
- From £25,500 a year
- Full-time
- Work from home
- Employee assistance programme
Quick apply
11d
FULL TIME Customer Retention Advisor
Your Brand Cover Ltd —Brighton
- £25,000 a year
- Full-time
- Sales
- Customer service
- In-person
Quick apply
1h
Junior Video Editor
HAMPER Agency —Brighton and Hove
- From £27,000 a year
- Full-time
- Hybrid work
- Social media management
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Digital Marketing & Events Specialist
ISMS.online —Brighton
- Full-time
- Organisational skills
- Communication skills
UK and Germany Marketing Assistant
Ancient + Brave —Lewes
- Full-time
- Bilingual
- English
- Internship
- Employee assistance programme
- Employee discount
Business Development Representative
Copylink Digital Ltd —Eastbourne
- £15 - £16 an hour
- Part-time
- Sales
- Customer service
- Business development
- Work from home
- Employee discount
Quick apply
6d
Events & Business Development Coordinator
Ruskin Mill Trust —Forest Row
- £32,000 a year
- Weekend availability
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
2d

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Customer Service Consultant | Hybrid / Perm / Full-time

Teladoc Health UK -
Brighton

Quick apply

Job details

Permanent | Full-time
£26,500 a year
2 hours ago

Benefits

Additional leave
Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Company events
Employee assistance programme
Private medical insurance
Paid volunteer time
Referral programme
Car scheme
Sick pay

Qualifications

Microsoft Outlook
Customer service
Primary care
Analysis skills
IT

Full job description

Overview

Teladoc Health is the global leader in virtual care, offering comprehensive solutions across primary care, mental health, expert medical services, connected devices and licensed platform services.

At Teladoc Health, we’re changing how people experience healthcare, making it more convenient, more accessible, and more effective. You’ll play an important part in delivering that experience day to day through helpful, human conversations.

Position Summary

We’re currently looking for a Customer Service Consultant to join our growing team. In this role, you will support a wide range of customers, helping them easily access our health and wellbeing services and making sure they feel supported at every step.

You’ll handle enquiries across phone, email and web chat, taking ownership of each case from start to finish. Working closely with healthcare professionals and internal teams, you’ll play a key part in making sure customers feel supported, informed and looked after at every stage of their journey.

Contract type: Permanent
Salary: £26,500 per year
Hours of work: Days 8-hour shift (7am – 3pm & 3pm – 11pm on 6 week rolling rota basis)
Place of work: Hybrid – remote and office-based (central Brighton)

Role and Responsibilities

Responding to and resolving all in-bound customer queries through multiple communication channels; telephone, email and web-chat
Updating and maintaining accurate customer records on our database, including uploading scans and medical reports.
Taking responsibility for customer enquiries from start to finish
Adopting a customer first approach in everything that you do
Analytical ability in order to identify and improve current processes and procedures
Opening, capturing and allocating new cases to doctors, mental health professionals and nutritionists
Outbound calls to our team of healthcare professionals and 3rd party medical facilities such as GP practices and pharmacies.
Coordination and collection of medical records from clinics, hospitals and GP surgeries in the UK.
Coordination and communication with other Teladoc Health global offices when required
Taking an active role in business-wide projects where appropriate

Skill Requirements/Preferences

Customer Service experience in the UK and/or global health insurance market or employee benefits market, or relevant transferable skills and knowledge from other industries
Demonstrated track record in helping customers and willingness to go the extra mile to satisfy customer demand
Able to work independently as well as to contribute effectively to the team.
Excellent planning and organisation skills.
Excellent communicator – written and verbal.
Great team player who maintains a positive outlook and believes in sharing skills and knowledge, to ensure success for all.
Demonstrated experience in supporting a diverse client base
Total proficiency with Microsoft programmes and ability to adapt to and learn new processes, technology and software packages
Keen eye for detail, punctual, organised and empathetic

Why join Teladoc Health UK?

Be part of a Great Place to Work Certified organisation, committed to inclusivity and wellbeing.
We are Disability Confident Committed, as well as Brighton and Hove Living Wage Employer.
Enjoy flexible hybrid/remote working within a supportive team environment.
Access comprehensive benefits, including private medical insurance, pension contributions, extended parental leave, and an employee assistance programme.
Engage in meaningful work, delivering impactful healthcare solutions to clients globally.
Join a growing, innovative organisation at the forefront of virtual healthcare.

Our Employee Benefits include

Private medical insurance after probation
Pension fully funded by Teladoc Health at 8% of qualifying earnings
Life Assurance protection with add-on virtual GP consultations
Employee Assistance Programme (mental health, financial, and legal advice)
25 days’ annual leave plus public holidays (pro rata if part-time or fixed-term)
Additional leave for parental, carer’s, compassionate, dependant, menopause and fertility support
One week of study leave per year (pro rata)
One paid volunteering day per year
Extended sick pay
Access to training and development opportunities
Cycle to Work scheme
Electric vehicle salary sacrifice scheme
Employee referral programme
Company laptop and equipment
Free flu vaccinations
Company events
Any other benefits offered by Teladoc Health UK from time to time

About Teladoc Health

Teladoc Health is the world’s leading virtual care provider, delivering care to over 20 million members across 125 countries. Teladoc formally entered the UK virtual care space in 2019 offering the only comprehensive virtual care solution spanning telehealth GP services, expert medical opinion (EMO), mental health support, nutrition and physiotherapy consultations. We work with the world’s leading life, health, accident, travel and general insurers, other large corporates, affinity groups, and the NHS to deliver industry-leading, award-winning virtual healthcare services to their policy holders, employees, and patients.

Our Commitment to Equality and Diversity

Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Teladoc Health UK.

Pay: £26,500.00 per year

Work Location: Hybrid remote in Brighton BN1 3XE

Quick apply

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