Head of Events and Hospitality
6 Month Fixed Term Contract with the potential to become permanent
Location: Brighton & Hove or any Freedom Works Group location
About Us
Freedom Works Group brings together three businesses with a shared mission: creating spaces, communities and experiences that help people and businesses thrive.
Our brands include Freedom Works, PLATF9RM and Freedom Works Business Support. Together, we support thousands of businesses across Sussex and beyond through flexible workspace, events, hospitality and business support services.
The Opportunity
We're looking for a commercially minded and hands on Head of Events and Hospitality to help shape and grow our events and hospitality offer across the Group.
This is an exciting opportunity to take ownership of a growing area of the business.
You'll lead our events and hospitality operation across Freedom Works and PLATF9RM, ensuring events are professionally delivered, commercially successful and provide an outstanding experience for clients, members and guests.
You'll oversee everything from external conferences and networking events to café operations, catering and hospitality services. Working closely with the Managing Director and senior leadership team, you'll play a key role in developing new revenue opportunities, building partnerships and ensuring operational excellence across the Group.
This isn't simply an operational events role. We're looking for someone who can identify opportunities, grow revenue and create a sustainable events and hospitality function that delivers real value to the business.
You'll be equally comfortable building partnerships, meeting clients, developing new ideas and rolling up your sleeves to support delivery when needed.
Why a 6 Month Contract?
This role has been created with a clear commercial objective: to grow and develop an events and hospitality function that delivers meaningful revenue for the Group.
We're investing in this position to create a sustainable and profitable area of the business through events, hospitality and strategic partnerships. During the first six months, you'll have the opportunity to shape the function, demonstrate its commercial impact and build a strong pipeline of revenue generating activity.
For the right person, there is genuine potential for the role to become permanent based on the success of the function and the value it creates for the Group.
What You'll Be Doing
Events:
- Leading the growth of the Group's events offering as a revenue generating function
- Developing and delivering a commercially focused events programme across Freedom Works and PLATF9RM
- Creating forward thinking events and thought leadership opportunities that strengthen our communities, support business growth, enhance our reputation and drive commercial opportunity across the Group
- Creating new opportunities for income generation through events, partnerships, sponsorship and venue hire
- Building a strong pipeline of clients, partners and repeat business
- Maximising occupancy and commercial return from event and hospitality spaces across the Group
- Ensuring events are delivered to a consistently high standard that strengthens our reputation and supports future growth
Hospitality
- Overseeing café and kitchen operations within PLATF9RM
- Managing suppliers, stock and ordering processes
- Ensuring a consistent and high quality food and drink offering
- Supporting catering requirements for meetings, events and members
- Identifying opportunities to improve profitability, efficiency and customer experience across the hospitality operation
Commercial Growth
- Developing and delivering a clear commercial strategy for events and hospitality
- Identifying and securing new revenue opportunities across the Group
- Setting pricing and ensuring strong utilisation of event and hospitality spaces
- Monitoring performance, analysing trends and taking action to improve profitability
- Managing event invoicing and revenue reporting
- Taking ownership of budgets and ensuring a strong return on investment across all activity
Partnerships
- Building relationships with local organisations, businesses and strategic partners
- Creating collaborative opportunities that strengthen our communities and brands
- Working with organisations such as Barclays Eagle Labs, Silicon Brighton, local Chambers of Commerce and Gatwick Diamond Business to develop meaningful partnerships and events
- Working closely with marketing and operational teams to maximise attendance, visibility and commercial performance
Leadership
- Managing baristas, event staff and freelance support teams
- Setting clear expectations and ensuring effective planning and organisation
- Supporting performance, development and engagement across the team
- Creating a culture of accountability, ownership and excellent customer service
Operations
- Creating structure and consistency across events and hospitality activities
- Managing budgets, reporting and scheduling
- Ensuring compliance, health and safety standards and operational best practice
- Managing third party booking platforms and event listings
- Ensuring event and hospitality spaces are well presented, appropriately staffed and ready to deliver an exceptional experience
- Rolling up your sleeves and supporting delivery when needed
About You
You'll be someone who enjoys making things happen and thrives in a fast paced environment.
You'll have:
- Experience within events, hospitality, operations or a similar environment
- A strong commercial mindset and a track record of driving revenue growth
- Experience developing and delivering successful events programmes
- Excellent organisational skills and the ability to manage multiple priorities
- Experience leading teams and working with external suppliers
- Confidence building relationships with clients, partners and stakeholders
- The ability to spot opportunities and turn them into results
- A practical and hands on approach with a willingness to get involved when required
Why Join Us?
We're a business that believes great spaces are built by great people.
Across Freedom Works and PLATF9RM, you'll find ambitious businesses, supportive teams and communities that genuinely enjoy coming together.
This is a rare opportunity to shape a role, make your mark and build something with real potential. You'll have the freedom to bring ideas, develop partnerships, create new revenue streams and influence how events and hospitality evolve across the Group.
If you enjoy building relationships, creating memorable experiences and making things happen, we'd love to hear from you.
Pay: £50,000.00 per year
Benefits:
- Casual dress
- Company pension
- Sick pay
Ability to commute/relocate:
- Hove BN3 2AF: reliably commute or plan to relocate before starting work (required)
Experience:
- Events management: 5 years (required)
- Hospitality management: 5 years (required)
Work Location: In person
