Software & Work, Jobs in Brighton, Eng (with Salaries)

Administrator (Support & Operations)
HCLTech —Adur District
- Rotating shift
- Communication skills
IT operations coordinator
Service Box Group Limited —Brighton and Hove
- £35,000 - £45,000 a year
- Full-time
- Organisational skills
- In-person
- Gym membership
- Sick pay
Quick apply
1d
Junior IT Support Engineer
Black Sheep Support Ltd —Brighton
- From £25,000 a year
- Full-time
- Azure
- Customer service
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
Service Support Technician
Mid Sussex District Council —Sussex
- £35,412 - £39,862 a year
- Full-time
- Communication skills
14d
PHP Developer
Focus Group —Shoreham by Sea
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Software development
- APIs
Quick apply
14d
Software Developer (all levels) - Distributed Simulation Technology (UK)
BAE Systems OneArc USA, Inc —Gatwick Airport
- Full-time
- Hybrid work
- Computer Science
- Java
- Master's degree
Quick apply
5d
Technical Support Advisor 2nd Line Telco
Focus Group —Shoreham by Sea
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
Trainee IT Consultant (Business and Finance)
Innovate Tax —Bognor Regis
- Full-time
- No experience needed
- Travel
- Annual leave
- Employee assistance programme
1st Line Helpdesk Consultant
Trident —Brighton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
5d
Software Delivery Manager
Focus Group —Shoreham by Sea
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
Quick apply
6d
Graduate Software Engineer
Equipe Electronics —Littlehampton
- Computer Science
- Software development
- Python
Systems Specialist - Student Assistant
IOI —Brighton
- Hybrid work
- Software development
- AI
- Communication skills
IT Infrastructure Manager
Dolby Vivisol —Crawley
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Google Suite
- Management
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
8d
Apprentice IT Consultant (Business and Finance)
Innovate Tax —Bognor Regis
- Full-time
- No experience needed
- Travel
- Business
- Annual leave
- Employee assistance programme
Registry and Data Manager
BHASVIC —Brighton and Hove
- £36,564 - £39,957 a year
- Full-time
- Management
- Data analysis skills
- Microsoft Office
- Annual leave
12d
Senior IT Service Desk Analyst
Adur & Worthing Councils —Worthing
- £31,537 - £36,363 a year
- Full-time
- Hybrid work
- Customer service
- Mentoring
- In-person
- Employee assistance programme
3h
QA Test Analyst
Zoonou —Eastbourne
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- No degree
- Annual leave
Quick apply
Software Engineering Intern
Viridien —Crawley
- Machine learning
- Internship
- Python
Senior IT Support Technician | Worthing Office-Based | Mon-Fri
Guild Care —Worthing
- £32,426.24 - £35,046.54 a year
- Weekend availability
- Travel
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Software Engineer Flight Simulation
Acron Aviation Academy —Crawley
- Full-time
- Engineering
- JavaScript
- Software development
- Employee assistance programme
- Gym membership

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Administrator (Support & Operations)

HCLTech -
Adur District

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Job details

Qualifications

Technical troubleshooting
Desktop support
Data centre experience
SCCM
BMC Remedy
Stakeholder liaison
Incident queue management
iOS
User account provisioning
Ticket management
Microsoft Exchange
User account management
Service restoration
Computer hardware
Remote access software
Bomgar
Network support
Technical writing
ServiceNow
Customer support
Application support
Communication skills
Active Directory
Intune
Mobile devices

Full job description

Adur District, England
Job Summary

SBS Deskside L2

Key Responsibilities

Responsibilities : - • Adhering to SLAs. • ITIL Processes awareness and adhering to ITIL process workflow. • Reporting to the HCL Track Lead / Team Lead. • Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems Troubleshooting technical issues • Ensuring that the IT processes are adhered to • Building and configuring shopfloor PCs as well as loading of critical software • Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices. • Troubleshooting network connectivity issues and diagnosing and solving hardware/software issues. • Coordinates with IT vendors and ensures the site is up and running. • Be proactive in reporting IT related issues, engage and escalate to right teams and stakeholders. • Vendor coordination to resolve IT issues for all IT and OT technologies. • Communicate and update to all stakeholders on critical items and issues related to IT. • Be responsible for IT activities at site. • Be responsible to execute IT related projects and deliverables at site. • Drives critical issues at site with larger HCL team ensuring timely resolution with least downtime at site. • Improves and maintains customer and employee satisfaction • Performing asset inventory activities as needed. • Create documentation for processes and procedures of day-to-day work. Creating KB articles. • Providing frontline customer Support, including hardware and software troubleshooting and diagnosis.

Skill Requirements

Required Skills / Qualifications: • Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer • Strong Microsoft Operating System installation (Win10 / MAC OS X) and troubleshooting skills. • Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices • Strong desktop support knowledge including hardware, software, and networking concepts • Strong skills in hardware level concepts on Desktops, laptops, Notebooks, Printers and Handhelds. • Good knowledge of iOS, Android OS, rugged devices (tablets and iPads). • Knowledge of windows Image build process and SCCM deployments • Good knowledge on SCCM, Intune, AD and JAMF • Good knowledge in handling RF scanners, industry level label printers (Zebra, etc) • Good hand on knowledge on OT technology such as PLCs, manufacturing plant IT, etc • Experience in handling managed print services , corporate / network printers. • Good understanding of Audio/Video equipment and conference room setup. • Understanding of user account creation for Active Directory, Exchange Mailboxes, Distribution lists. • Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. • Troubleshoot and assist end users with mobile device setup, activations and performance issues, Handheld –Android & IOS support knowledge. • Strong Customer service skills • Excellent communication and conversation skills (Verbal and Written) and good documentation skills. • Able to handle unforeseen situations. • High level of acceptance • Knowledge on ITIL Ticketing tools such as ServiceNow, BMC remedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets.

Other Requirements

Might need to travel to other sites based on demand and requirements. • On-call requirement for P1/Urgent issues outside regular support hours (local business hours). • Handle operations and customer requirements as per process and agreed SOW. • Possible rotational shifts.

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Refine Your Search

software & jobs in brighton, eng

Administrator (Support & Operations)

IT operations coordinator

Junior IT Support Engineer

Service Support Technician

PHP Developer

Software Developer (all levels) - Distributed Simulation Technology (UK)

Technical Support Advisor 2nd Line Telco

Trainee IT Consultant (Business and Finance)

1st Line Helpdesk Consultant

Software Delivery Manager

Graduate Software Engineer

Systems Specialist - Student Assistant

IT Infrastructure Manager

Apprentice IT Consultant (Business and Finance)

Registry and Data Manager

Senior IT Service Desk Analyst

QA Test Analyst

Software Engineering Intern

Senior IT Support Technician | Worthing Office-Based | Mon-Fri

Software Engineer Flight Simulation

I want to receive the latest job alerts for software & in brighton, eng

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