Director of clinical services Work, Jobs in Brighton, Esx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Service Delivery Lead - England - Our Future Health Programme
Xyla Services —Brighton
- £33 - £42 an hour
- Part-time
- Customer service
- BLS Certification
- Continuous improvement
Quick apply
Director of NP Medical Programs
Franciscan Children's —Brighton
- £110,480 - £151,910 a year
- Full-time
- Management
- Mentoring
- Recruiting
Social Work Professional Lead for CAMHS
Sussex Partnership NHS Foundation Trust —Hove
- £66,582 - £77,368 a year
- Part-time
- Master's degree
- Training & development
- Leadership
5d
Research Governance Officer
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £39,959 - £48,117 a year
- Part-time
- No degree
Physiotherapy Clinical Co-ordinator - Part-time
Home Physio Company —Brighton
- Up to £15.50 an hour
- Part-time
- Hybrid work
- English
- Microsoft Office
- EMR systems
Quick apply
Public Health Training Programme Director - Kent, Surrey, Sussex
NHS England —Horley
- Part-time
- Recruiting
- Training & development
- Leadership
- Annual leave
Managing Director, Sussex Pathology Network (SPN)
East Sussex Healthcare NHS Trust —Eastbourne
- £112,782 - £129,783 a year
- Full-time
- Employee assistance programme
Regional Nurse Manager – Sussex
Superior Healthcare —Brighton
- £60,000 - £65,000 a year
- Full-time
- Team management
- Leadership
- Nursing
- Paid training
- Annual leave
Divisional Director of Nursing & Quality - West Sussex
Sussex Partnership NHS Foundation Trust —Worthing
- £94,356 - £108,814 a year
- Full-time
- Management
- Recruiting
6d
Head of Care Group
East Sussex Healthcare NHS Trust —Eastbourne
- £66,582 - £77,368 a year
- Full-time
- Continuous improvement
- Employee assistance programme
6d
Speech Path Cert (Feeding Specialist, Per Diem)
Franciscan Children's —Brighton
- £37.76 - £60.41 an hour
- Part-time
- Master's degree
- Bachelor's degree
- Paediatrics
Veterinary Receptionist
DNAVetcare —Worthing
- Up to £28,000 a year
- Front desk
- Communication skills
6d
Finance Business Partner
Thermo Fisher Scientific —Horsham
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Training & development
1d
Registered Nurse (Days) - Eastridge Manor
South Coast Nursing Homes Ltd —Bolney
- £26.00 - £27.30 an hour
- Full-time
- Nursing
- Management
- Nursing home
Quick apply
7d
Clinical Lead Nurse
Fairolive Ltd —Eastbourne
- Call to connect
- Continuous improvement
- Mentoring
- Training & development
- Referral programme
Quick apply
Complex Care Assistant
Advantage Healthcare Limited —Brighton and Hove
- £15.50 - £16.50 an hour
- Weekend availability
- Medication administration
- Driving
- Patient care
- Paid training
- Employee discount
Care Assistant
Advantage Healthcare Limited —Eastbourne
- £15 an hour
- Medication administration
- No experience needed
- Patient care
- Paid training
- Employee discount
Speech Path Cert CC Per Diem
Franciscan Children's —Brighton
- £35.62 - £57.00 an hour
- Part-time
- Master's degree
- Bachelor's degree
- Patient care
2d
Registered Nurse (Nights) - Eastridge Manor
South Coast Nursing Homes Ltd —Bolney
- £26.00 - £27.30 an hour
- Full-time
- Nursing
- Management
- Nursing home
Quick apply
2h

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

director of clinical services jobs in brighton, esx

Sr.Dir,Patient Experience

Service Delivery Lead - England - Our Future Health Programme

Director of NP Medical Programs

Social Work Professional Lead for CAMHS

Research Governance Officer

Physiotherapy Clinical Co-ordinator - Part-time

Public Health Training Programme Director - Kent, Surrey, Sussex

Managing Director, Sussex Pathology Network (SPN)

Regional Nurse Manager – Sussex

Divisional Director of Nursing & Quality - West Sussex

Head of Care Group

Speech Path Cert (Feeding Specialist, Per Diem)

Veterinary Receptionist

Finance Business Partner

Registered Nurse (Days) - Eastridge Manor

Clinical Lead Nurse

Complex Care Assistant

Care Assistant

Speech Path Cert CC Per Diem

Registered Nurse (Nights) - Eastridge Manor

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