Patient care coordinator Work, Jobs in Brighton, Esx (with Salaries)

Patient Care Coordinator
Crystal Pathways —Brighton
- £25,420 - £30,000 a year
- Full-time
- Experience working with children
- Case management
- Data entry
- Store discount
- Employee discount
Quick apply
6d
Wellbeing Service:  Freelance Coordinator and Practitioner
Rockinghorse Children's Charity —Brighton
- Up to £190 a day
- Part-time
- Hospital
- Experience working with children
- Organisational skills
Quick apply
Patient Services Coordinator
Alliance for Better Care —Horley
- £14.81 - £16.36 an hour
- Part-time
- Writing skills
- Administrative experience
- Organisational skills
Quick apply
1d
Care Support Worker
Kendall Care Limited —Sussex
- From £25,000 an hour
- Part-time
- Medication administration
- In-person
- Free parking
Quick apply
Dental Booking Coordinator – Dental Experience Essential
Smiles LTD —East Grinstead
- £38,000 a year
- Full-time
- Microsoft Office
- Data entry
- Organisational skills
- Employee discount
Quick apply
5d
Referral Coordinator
The Modality Partnership – Mid Sussex Division —Crawley Down
- £13 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
12d
Patient Care Co-ordinator
Flansham Park Health Centre —Bognor Regis
- Up to £13.21 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- Analysis skills
Quick apply
5d
Leo Cancer Care: Research Coordinator
Centaur Health Holdings —Crawley
- Part-time
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
Quick apply
7d
Care Coordinator
Integrated Care 24 Ltd —Herstmonceux
- £13.27 an hour
- Part-time
- Microsoft Office
- Continuous improvement
- Case management
- Annual leave
- Employee assistance programme
Medical Secretary
Medserv —Haywards Heath
- £26,500 a year
- Microsoft Outlook
- GP surgery experience
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
1d
IT Support & Digital Services Coordinator
St Wilfrid's Hospice —Eastbourne
- £25,760 - £28,092 a year
- Part-time
- Organisational skills
- SharePoint
- Hospice
- Health & wellbeing programme
- Employee assistance programme
Quick apply
1d
Appointments Coordinator
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £25,760 - £27,476 a year
- Full-time
- Communication skills
9d
Marketing Coordinator
Canon Medical Systems Ltd —Crawley
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Marketing
- Travel
- In-person
- Work from home
- Employee assistance programme
Quick apply
1d
Administrator/Coordinator - Refugee and Asylum Seeker Service (RASS)
Alliance for Better Care —Horley
- £28,888.23 - £35,918.88 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
9d
Primary Care Network Development Manager
Alliance for Better Care —Horley
- £44,660.62 - £53,373.57 a year
- Full-time
- Hybrid work
- Management
- Writing skills
- Project management
- Annual leave
- Employee assistance programme
Quick apply
8d
Theatre Manager
Spire Healthcare —Hove
- Full-time
- Patient care
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Clinical Nurse Specialist
St Catherine's Hospice —Crawley
- £35,322.28 - £41,626.56 a year
- Part-time
- Computer literacy
- Hospice
- Communication skills
- Annual leave
- Employee discount
7h
Qualified Dental Nurse and TCO
MDC —Crawley
- £16 an hour
- Part-time
- Patient care
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
8d
PLVE Dentist
Alliance dental care ltd —Brighton
- Full-time
- Anatomy knowledge
- CAD
- Bachelor's degree
Quick apply
Community Mental Health Lead Practitioner - Social Worker
Sussex Partnership NHS Foundation Trust —Bognor Regis
- £39,959 - £48,117 a year
- Full-time
- Travel
- Communication skills
8d

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Patient Care Coordinator

Crystal Pathways -
Brighton

Quick apply

Job details

Permanent | Full-time
£25,420 - £30,000 a year
6 days ago

Benefits

Casual dress
Store discount
Private medical insurance
Employee discount
On-site parking

Qualifications

Care record keeping
EMIS Web
Clinical record keeping
SystmOne
Updating electronic health records
Updating electronic care records
Patient appointment coordination
Practice management software
Patient service
Experience working with children
Appointment booking and call handling
Case management
Client services
Data entry
Electronic patient record systems
Organisational skills
Patient-centred care
Customer support
Patient record updating
Patient appointment data entry
Clinical notes tracking
Managing patient records
Communication skills

Full job description

Job Description: Patient Care Coordinator for Neurodevelopmental Assessment Services

We are looking for an experienced Patient Care Coordinator to join our team.

As a Patient Care Coordinator, you'll be the single, consistent point of contact for every patient and family, from their first enquiry through to their final report. No handoffs, no confusion, no repeating themselves. You'll manage everything behind the scenes in Semble, from booking appointments and chasing questionnaires to preparing MDT papers and tracking reports, so that every patient feels held and every case stays on track.

You'll work with each patient or family to understand where they are in their assessment journey, keep them informed at every step, and adapt your communication style to the individual taking into consideration many of our patients are neurodivergent and some of our families will have young children.

Crystal Pathways delivers private neurodevelopmental assessments for children, young people, and adults. ADHD, autism, and combined assessments, conducted both remotely and face-to-face. Our Patient Care Coordinator will play a vital role in making sure every family experiences Crystal Pathways as the most organised, responsive, and caring assessment service they have ever dealt with, through communication quality, reliability, and genuine warmth.

Responsibilities

Create and maintain all patient records in Semble from the point of first enquiry, ensuring accuracy and consistency.
Issue pre-assessment questionnaires and pre-consultation forms, tracking completion and chasing overdue items.
Schedule all appointments in Semble, ensuring the correct clinician, appointment type, and delivery mode are recorded accurately.
Be the single named point of contact for every patient and family throughout the assessment journey.
Respond to all patient enquiries within one working day, setting expectations honestly about timelines.
Manage the additional complexity of child and young person (CYP) assessments, including liaising with parents and carers.
Coordinate the multi-informant questionnaire process for CYP cases, tracking completion across multiple respondents.
Compile and code assessment scores from completed questionnaires into scoring templates for report-writing clinicians.
Prepare and distribute MDT meeting papers in advance of all scheduled MDT reviews.
Record MDT decisions and actions in Semble, tracking follow-up actions to completion.
Maintain GDPR-compliant, CQC audit-ready patient records throughout the assessment pathway.
Flag any safeguarding concerns, disclosures, or clinical risk indicators to the Managing Director immediately.
Support the invoicing process, tracking payment and flagging outstanding amounts.
Handle cancellations, rescheduling, and DNA events sensitively and consistently.

Requirements and Skills

Previous experience as a Patient Care Coordinator or in a similar patient facing role within health, social care, or a similar setting.
Demonstrable experience managing relationships, expectations, and difficult conversations with warmth and professionalism.
Able to manage a live caseload for adults, children, combined, face-to-face, and remote using systems.
Excellent organisational and communication skills, with a warm and adaptable communication style.
Detail accuracy in clinical records, questionnaire scoring, and Semble data entry.
Safeguarding awareness and knows what a disclosure sounds like, escalates immediately, and records correctly.
Confident with practice management software such as Semble, EMIS, SystmOne, Jane, or Cliniko, or able to learn quickly.
Comfortable with Microsoft 365 and video platforms.
Enhanced DBS required (or willingness to obtain one).

Desirable

Experience in a private healthcare, clinical, or neurodevelopmental assessment setting. familiarity with ADHD and autism assessment pathways.
Experience working with children, young people, or families in a health or support context.
Familiarity with Semble or another clinical practice management system.
Awareness of the NHS Right to Choose framework.
Experience supporting MDT processes or preparing clinical meeting papers.
Lived experience of ADHD, autism, or neurodivergence.

What We Offer:

Opportunities for professional development and career growth.
Supportive team environment dedicated to making a difference in people's lives.
Benefits including casual dress and employee discounts.

About Us: Crystal Pathways is committed to transforming lives by supporting individuals with mental health challenges and employability barriers. Through a holistic, person-centred approach, we empower clients to achieve their goals and build fulfilling futures. Join us and become part of a movement dedicated to creating positive change.

Job Types: Full Time, Permanent

Ready to make a difference? Apply now! Submit a CV and a covering letter of no more than two pages. Visit our website for more information: www.crystalpathways.co.uk

Experience:

Patient-facing / customer service role: 1 year (preferred)
Clinical or practice management software (e.g. Semble): 1 year (preferred)

Pay: £25,420.00-£30,000.00 per year

Benefits:

On-site parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

patient care coordinator jobs in brighton, esx

Patient Care Coordinator

Wellbeing Service:  Freelance Coordinator and Practitioner

Patient Services Coordinator

Care Support Worker

Dental Booking Coordinator – Dental Experience Essential

Referral Coordinator

Patient Care Co-ordinator

Leo Cancer Care: Research Coordinator

Care Coordinator

Medical Secretary

IT Support & Digital Services Coordinator

Appointments Coordinator

Marketing Coordinator

Administrator/Coordinator - Refugee and Asylum Seeker Service (RASS)

Primary Care Network Development Manager

Theatre Manager

Clinical Nurse Specialist

Qualified Dental Nurse and TCO

PLVE Dentist

Community Mental Health Lead Practitioner - Social Worker

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