Resources manager Work, Jobs in Brighton, Esx (with Salaries)

Global Customer Experience Manager
The GelBottle Inc. —Brighton
- Hybrid work
- Leadership
- Employee discount
Quick apply
5d
School Business Manager
Brighton & Hove City Council —Hove
- £34,534 - £42,839 a year
- Full-time
- Organisational skills
- Leadership
- School
Radiology Manager
Spire Healthcare —Hove
- Full-time
- Bachelor's degree
- Leadership
- Annual leave
- Employee assistance programme
Professional Lead - Human Resources
Sussex Community NHS Foundation Trust —Brighton
- £57,528 - £64,750 a year
- Part-time
- Human resources
- Leadership
3d
Free People Assistant Visual Manager - Brighton, UK
Free People —Brighton
- Nights as needed
- Bar
- Annual leave
- Employee assistance programme
Marketing Manager (Maternity FTC)
Inglis Hall —Lewes
- £40,000 - £50,000 a year
- Full-time
- English
- Analysis skills
- In-person
- Free parking
- Profit sharing
Quick apply
10d
Centre Manager – Brighton Diagnostic Treatment Centre
Medical Imaging Partnership Ltd —Brighton
- £55,000 - £62,000 a year
- Full-time
- Management
- Continuous improvement
- Leadership
Quick apply
Specialist HR Lead
Anderida Adolescent Care —Eastbourne
- £50,000 - £65,000 a year
- Full-time
- Management
- Microsoft Office
- Driving
- Annual leave
- Sick pay
Quick apply
3d
Reward and Wellbeing Manager
Brainkind —Burgess Hill
- £45,000 - £55,000 a year
- Full-time
- Free parking
- Annual leave
External Resourcing Manager - ICHI
Keywords Studios —Brighton
- Full-time
- Hybrid work
- CRM software
- Employee assistance programme
Quick apply
2d
Marketing and Communications Officer - Digital Lead | F/T 35hrs | Worthing based
Guild Care —Worthing
- £39,202.18 a year
- Full-time
- Social media management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Human Resources Manager (Hailsham Town Council)
East Sussex County Council —Hailsham
- £39,862 - £46,142 a year
- Part-time
- Flexible schedule
Customer Liaison Manager
Balfour Beatty —Lewes
- Hybrid work
- Maintenance
- Organisational skills
- Contracts
- Annual leave
6d
Resource Officer
East Sussex County Council —Eastbourne
- Hybrid work
- Travel
13d
People Operations Manager
Alternative Airlines —Charlwood
- From £40,000 a year
- Hybrid work
- Human resources
- Communication skills
- Work from home
- Employee discount
Quick apply
3d
Senior Product Manager
Pensions Regulator —Withdean
- £85,126 a year
- Full-time
- Hybrid work
- Azure
- Presentation skills
- Agile
- Annual leave
- Flexitime
1d
School Operations & Business Manager – SLT Opportunity
Pink Tile Education Ltd —Eastbourne
- £36,000 - £39,000 a year
- Full-time
- Human resources
- Organisational skills
- Communication skills
Quick apply
Human Resources Manager
Hailsham Town Council —Hailsham
- £39,862 - £46,142 a year
- Part-time
- Management
- Supervising experience
- Human resources
- Free parking
- Work from home
Quick apply
Learning and Development Admin Assistant
Brewers Decorator Centres —Eastbourne
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
2d
Production Manager
Cut My —Henfield
- £40,000 - £45,000 a year
- Full-time
- Project management
- Continuous improvement
- In-person
- Free parking
- Store discount
Quick apply
6d

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resources manager jobs near brighton, esx

Global Customer Experience Manager

The GelBottle Inc. -
Brighton

Quick apply

Job details

5 days ago

Benefits

Season ticket loan
Company pension
Company events
Employee discount
Sabbatical
Enhanced maternity leave
Car scheme

Qualifications

Zendesk
Leadership

Full job description

About the role

The GelBottle Inc. is on an exciting growth journey, and we're looking for a Global Customer Experience Manager to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact!

As our Global Customer Experience Manager, you’ll lead Customer Experience across the UK and US, raising the bar for how we support our customers worldwide.

This is a brand new role, created as part of our growth, with real opportunity to shape how Customer Experience looks and feels at TGB. You’ll take ownership of a team of 6, leading and developing them while introducing new ideas, improving processes, and building ways of working that help the team run smarter and more efficiently as we scale.

Your role:

Lead and develop a global Customer Experience team of 6 across the UK and US, whilst these are our central hubs we support customers worldwide.
Take full ownership of how Customer Experience runs day-to-day- driving performance and results.
Coach, support and grow your team through regular 1:1s, feedback and development planning.
Build a strong, connected team culture across regions.
Shape and improve how we work- introducing smarter processes, tools and ways of supporting customers.
Set clear standards for service, tone of voice and how we show up across every customer interaction.
Plan workloads and resources to keep things running smoothly, even during busy periods.
Act as the go-to for complex or high-impact customer issues, finding the right balance between customer needs and the business.
Use data and insight to spot trends, solve problems and keep improving the experience.
Work closely with departments across the business, bringing the voice of the customer into everything we do.

About you:

We’re looking for an experienced Customer Experience leader who’s confident managing teams in fast-paced, multi-location environments. You’ll be great at developing people, improving processes and connecting teams.

You will have:

Proven experience leading a Customer Experience team in a fast-paced environment, ideally e-commerce, retail, beauty or wellness.
Strong people leadership skills, with a focus on coaching, development and performance.
Experience managing teams across multiple locations or regions.
Confident building and improving processes that scale as a business grows.
Clear, confident communicator- both written and verbal.
Strong problem-solving skills with the ability to make sound, quick decisions.
Hands-on experience with CX platforms such as Zendesk, Freshdesk or Front.
Understanding of CX metrics such as CSAT, SLAs or similar frameworks.

Why TGB?

At TGB, we’re driven by passion and dedication to become a leader in our industry. What sets us apart is our founder-led approach, fostering a close-knit and supportive culture where teamwork and fun go hand in hand. We truly value every team member's contributions and offer a range of rewards and recognition to celebrate your achievements.

What we can offer you:

Hybrid working

Yearly company bonus

£1,000 yearly personal development fund

5 'study days' a year

25 days holiday + bank holidays

'Daisy days' (extra 2 days off throughout the year)

️ Holiday purchase scheme (+5 days)

Birthday bonus (after one years’ service)

Enhanced maternity Leave

Long service award (additional holiday allowance)

3 month’s sabbatical offered upon 3 years’ service

Healthcare cash plan (via. Health Shield)

Electric car lease scheme (via. salary sacrifice)

Discount on spa treatments and consumer products

Life assurance + pension scheme

Regular funded company events

Season ticket loan

What happens next?

1. Apply!

2. Screening call with our Talent team (30min)

3. Interview with hiring manager (1hr)

4. Practical interview (Brighton HQ 1.5 hr)

Please note: We may close this role early if we find the right person sooner than expected - so if you're interested, we want to hear from you soon.

Quick apply

Refine Your Search

resources manager jobs in brighton, esx

Global Customer Experience Manager

School Business Manager

Radiology Manager

Professional Lead - Human Resources

Free People Assistant Visual Manager - Brighton, UK

Marketing Manager (Maternity FTC)

Centre Manager – Brighton Diagnostic Treatment Centre

Specialist HR Lead

Reward and Wellbeing Manager

External Resourcing Manager - ICHI

Marketing and Communications Officer - Digital Lead | F/T 35hrs | Worthing based

Human Resources Manager (Hailsham Town Council)

Customer Liaison Manager

Resource Officer

People Operations Manager

Senior Product Manager

School Operations & Business Manager – SLT Opportunity

Human Resources Manager

Learning and Development Admin Assistant

Production Manager

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