Senior program Work, Jobs in Brighton, Esx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Senior Business Operations Manager
Unity Technologies Canada Company —Brighton
- £109,800 - £168,500 a year
- English
- AI
- Analytics
- Annual leave
- Employee assistance programme
4d
Duty Manager - Brighton i360 - Personal license required
Nightcap PLC —Brighton
- £13.50 - £14.00 an hour
- Weekend availability
- Bar
- Restaurant
- Café
- Employee assistance programme
- Employee discount
Quick apply
Licensing Officer
Sussex Police —Brighton
- £35,772 - £39,276 a year
- Part-time
- Microsoft Word
- Public speaking
- Travel
- Annual leave
- Employee discount
3d
Assistant Facilities Manager
Viridien —Haywards Heath
- Full-time
- Budgeting
- Leadership
- Annual leave
Weekend Youth Support Worker Permanent
The Amber Foundation —Crawley
- £11,904.56 a year
- Part-time
- Experience working with children
- Conflict management
- Mentoring
- Health & wellbeing programme
- Life insurance
Quick apply
7d
Director of Marketing
Caremark Limited —Worthing
- £100,000 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
Account Development Manager
Ah!media —Crawley
- £26,000 - £33,000 a year
- Full-time
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
2d
Integrated Facilities Management Operations Lead
CBRE —Brighton
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
13d
Global Benefits Manager, EMEA & APAC
Ralliant —Brighton
- Hybrid work
- Management
- Analysis skills
- Project management
6d
Peripatetic Operational Support Manager
Venture People —Worthing
- £45,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
5h
National Account Executive
Nestlé Professional —Crawley
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Communication skills
- Analytics
8d
MICE Sales Manager
Hilton —Brighton
- £33,596.54 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee stock purchase plan
- Annual leave
21h
Project Manager
Acron Aviation Academy —Crawley
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Gym membership
Senior HR Business Partner
Air Partner —Gatwick Airport
- £55,000 - £65,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Annual leave
- Employee assistance programme
Manager - Partner Solutions Consulting
American Express —Brighton
- Full-time
- Business development
- Analysis skills
- Presentation skills
- Life insurance
10d
Manager, International Learning & Transformation
American Express —Brighton
- Full-time
- Project management
- Financial services
- Training & development
- Life insurance
9d
Engineer Assistant
Kingspan Water and Energy —Brighton and Hove
- £30,000 a year
- Full-time
- Customer service
- Communication skills
- Mechanical knowledge
- Employee discount
- Referral programme
Quick apply
2d
HPC Services Team Leader
Viridien —Haywards Heath
- Full-time
- DevOps
- Mentoring
- Scripting
- Annual leave
Manager - Strategy and Knowledge Management
American Express —Brighton
- Full-time
- Continuous improvement
- AI
- Life insurance
2d

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

senior program jobs in brighton, esx

Sr.Dir,Patient Experience

Senior Business Operations Manager

Duty Manager - Brighton i360 - Personal license required

Licensing Officer

Assistant Facilities Manager

Weekend Youth Support Worker Permanent

Director of Marketing

Account Development Manager

Integrated Facilities Management Operations Lead

Global Benefits Manager, EMEA & APAC

Peripatetic Operational Support Manager

National Account Executive

MICE Sales Manager

Project Manager

Senior HR Business Partner

Manager - Partner Solutions Consulting

Manager, International Learning & Transformation

Engineer Assistant

HPC Services Team Leader

Manager - Strategy and Knowledge Management

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