It project Work, Jobs in Brighton And Hove (with Salaries)

IT Service and Support Analyst
OneFamily —Brighton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Access
- Microsoft Office
- IT
1d
Project Administrator / Document Controller
AXIS FIT OUT LIMITED —Brighton
- From £25,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5d
Project Manager – Change & IT
Bupa —Brighton
- Full-time
- Project management
- IT
- In-person
- Work from home
- Employee discount
Quick apply
1d
IT Applications Technician
Surrey Police & Sussex Police Collaboration —Lewes
- £30,897 - £33,603 a year
- Full-time
- Customer service
- Analysis skills
- Mentoring
- Annual leave
- Employee discount
3d
Research Management Information Analyst
University of Sussex —Brighton
- £34,610 - £41,700 a year
- Full-time
- Analysis skills
- University
Marketing Assistant
Hyve Managed Hosting —Brighton and Hove
- From £30,000 a year
- Full-time
- Marketing
- English
- Bachelor's degree
Quick apply
23h
Supply Chain Analyst
Brewers Decorator Centres —Brighton
- Hybrid work
- Microsoft Excel
- Travel
- Communication skills
- Employee assistance programme
10d
2nd Line Support Engineer
Netsense —Burgess Hill
- £25,000 - £35,000 a year
- Full-time
- Azure
- Scripting
- In-person
Quick apply
11d
Junior Project Planner
Ericsson —Eastbourne
- Microsoft Powerpoint
- Microsoft Excel
- English
4d
SENIOR CUSTOMER OPERATIONS EXECUTIVE
HelpAlert Ltd —Brighton
- £28,000 - £32,000 a year
- Full-time
- English
- Data entry
- Organisational skills
- Free parking
Quick apply
Construction and Maintenance Project Manager
APS Sussex —Hove
- £40,000 - £50,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Project management
Quick apply
3d
Management Information Analyst
Legal & General Investment Management —Hove
- Microsoft Excel
- SQL
- Employee discount
4d
Ecommerce & CRM Growth Manager
Posh Totty Designs Ltd —Brighton
- £42,000 - £46,000 a year
- Hybrid work
- Merchandising
- Analysis skills
- Product management
- Employee discount
Quick apply
23h
Field Interviewer - Brighton
the National Centre for Social Research —Brighton
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Junior Integration Engineer
Ericsson —Eastbourne
- Azure
- Laboratory experience
- Java
11d
Project Manager - Telecoms & Software
Metricell Limited —Horsham
- £35,000 - £45,000 a year
- Full-time
- English
- Microsoft Office
- Project management
- Free parking
- Annual leave
Quick apply
3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
9d
Trainee IT Consultant (Business and Finance)
Innovate Tax —Bognor Regis
- Full-time
- Oracle
- No experience needed
- Travel
- Annual leave
- Employee assistance programme
Project Manager - Major Infrastructure Projects
East Sussex County Council —Lewes
- Hybrid work
- Project management
- Employee discount
23h
End User Support Technician
Thales —Crawley
- Weekend availability
- Windows
- Annual leave
- Employee discount

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IT Service and Support Analyst

OneFamily -
Brighton

Apply Now

Job details

Full-time
£30,000 - £35,000 a year
1 day ago

Qualifications

Desktop support
ITIL Certification
Microsoft Access
Microsoft Office
IT support
IT
Root cause analysis
Communication skills
Active Directory

Full job description

Are you a customer-focused IT professional who enjoys solving problems, improving services, and keeping business-critical technology running smoothly? We’re looking for an IT Service & Support Analyst to deliver high-quality technical support across our organisation.

In this varied role, you’ll provide 1st and 2nd line support, with agreed advanced troubleshooting across desktops, laptops, mobile devices, telephony, printing, business applications and end-user IT services.

You’ll help colleagues resolve incidents and service requests, support identity and access management activity, assist with security and audit requirements, and contribute to projects, disaster recovery and continuous service improvement, working with specialist technical teams where escalation is required.

Providing responsive IT support through telephone, face-to-face, Microsoft Teams, email, ticketing system and remote assistance channels.

Managing incidents, service requests, small changes and project tasks in line with agreed SLAs.
Supporting identity and access management processes, including starters, movers, leavers, access provisioning, permissions changes, access reviews and audit evidence.
Investigating recurring issues, supporting root cause analysis and identifying opportunities to improve first-time fixes.
Maintaining technical documentation, procedures and knowledgebase articles.
Supporting technology projects, security activity, audits, risk controls, disaster recovery and business continuity testing, working with specialist teams where required.
Working collaboratively with IT colleagues, stakeholders and third-party suppliers to deliver reliable, secure and customer-focused IT services.

At least two years’ experience in IT support, service desk, desktop support or identity and access management.

Strong troubleshooting skills across Windows, Microsoft Office, hardware, software and end-user devices.
Experience supporting identity and access management processes, including Active Directory, Microsoft Entra ID, access provisioning, access reviews and audit activity.
Good understanding of ITSM processes, including incident, request, change, problem, knowledge and continual service improvement practices.
Familiarity with endpoint management, service management tools, Microsoft 365 administration, mobile device management, telephony and network printing solutions, with the ability to work with specialist technical teams where escalation is required.

A well-organised, customer-focused approach with excellent communication skills across telephone, face-to-face, Microsoft Teams and written channels, with the ability to prioritise under pressure.

This is primarily an on-site role, with some flexibility to work remotely in line with the team rota and business needs.

Training or awareness in ITIL V3/4, customer service, service desk support, Microsoft 365 or basic identity and access management would be advantageous.

Why join us?

You’ll join a collaborative IT team where your technical expertise, initiative and commitment to service excellence will make a real impact. If you enjoy taking ownership, learning new technologies and helping people get the best from IT, we’d love to hear from you.

OneFamily are an award-winning financial services company, providing products and services that help modern families thrive.

We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’ - whatever family means to you.

HR: [email protected]
Head Office Phone: 0800 373010
Head Office: 16-17 West St, Brighton BN1 2RL

Apply Now

Refine Your Search

it project jobs in brighton and hove

IT Service and Support Analyst

Project Administrator / Document Controller

Project Manager – Change & IT

IT Applications Technician

Research Management Information Analyst

Marketing Assistant

Supply Chain Analyst

2nd Line Support Engineer

Junior Project Planner

SENIOR CUSTOMER OPERATIONS EXECUTIVE

Construction and Maintenance Project Manager

Management Information Analyst

Ecommerce & CRM Growth Manager

Field Interviewer - Brighton

Junior Integration Engineer

Project Manager - Telecoms & Software

3rd Line Service Desk Technician

Trainee IT Consultant (Business and Finance)

Project Manager - Major Infrastructure Projects

End User Support Technician

I want to receive the latest job alerts for it project in brighton and hove

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