Senior site agent Work, Jobs in Bristol, Bst (with Salaries)

Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Computer literacy
- Driving
- Free parking
- Work from home
Quick apply
Senior Bookkeeper - Part Time
Octane Accountants Limited —Bristol
- £30,000 a year
- Part-time
- CRM software
- Analysis skills
- QuickBooks
- Free parking
- Annual leave
Quick apply
Director, Operations
Thermo Fisher Scientific —Bristol
- Full-time
- Data analysis skills
- Master's degree
- Analysis skills
Offshore Agent
Balfour Beatty —Bristol
- Hybrid work
- Management
- Quality control
- Travel
- Annual leave
Manager, Facilities Projects & Scheduling, EMEA
Vantage Data Centers UK Management Company Ltd —Newport
- Engineering
- Bachelor's degree
- Communication skills
- Annual leave
Quick apply
3d
Principal Platform Engineer
Rowden —Bristol
- Full-time
- Hybrid work
- Mentoring
- Organisational skills
- APIs
Quick apply
Senior Commercial Account Executive
NFU Mutual Agency —Newport
- £40,000 - £500,000 a year
- Full-time
- Customer service
- Analysis skills
- Negotiation
- Free parking
- Employee discount
10d
Property & Project Manager
Voyage Care —Brislington
- Full-time
- CAD
- Microsoft Office
- Project management
Structures Inspector
BES Group —Bristol
- £40,000 a year
- Full-time
- Civil engineering
- Travel
- Annual leave
- Employee assistance programme
2d
Senior Commercial Account Executive
NFU Mutual Newport —Newport
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Customer service
- Business development
- Free parking
- Employee discount
Quick apply
PVD Senior Process Engineer (E)
KLA —Newport
- Weekend availability
- Doctoral degree
- Data analysis skills
- Master's degree
- Annual leave
Senior Etch Process Engineer
KLA —Newport
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
- Annual leave
Quantity Surveyor
Fulkers Bailey Russell —Bristol
- Full-time
- Hybrid work
- Databases
- Business development
- Mentoring
- Employee assistance programme
- Referral programme
Quick apply
Occupational Hygienist
Wessex Water —Bath
- Analysis skills
- Organisational skills
- Communication skills
Senior Cyber Security Engineer
Siemens —Chippenham
- Full-time
- Mentoring
- Leadership
- Communication skills

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Customer Solutions Specialist

Devon Bay Solutions
Bristol

Quick apply

Job details

Temp to perm | Full-time
£28,000 a year

Benefits

Free parking
Casual dress
Company pension
Work from home
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Insurance claims handling experience
Driving
Conflict management
Data entry
Customer support
Customer interaction
Interpersonal troubleshooting
Communication skills

Full job description

Customer Solutions Specialist – Hybrid, Bristol (£28,000+)

Location: Bristol (BS35 3QH)

Job Type: Full-time, temp to perm (Part-time considered)

Salary: From £28,000 per year (with the opportunity to increase after successful probation)

Start Date: As soon as possible

About Devon Bay Solutions

Devon Bay Solutions is a trusted provider of property repair and home emergency services across the UK. We also handle a variety of insurance claims including First Notification of Loss (FNOL), Legal Expenses, Mediation, and Vehicle Assistance. We’re currently seeking experienced and customer-focused individuals to join our team as Customer Solutions Specialists. This role would suit someone with a background as a Customer Service Advisor, Claims Handler, Insurance Customer Support Agent, or Call Centre Representative who is looking to develop their career in a professional, supportive environment.

The Role

As a Customer Solutions Specialist,

you’ll be the first point of contact for our policyholders, supporting them through their claims journey. You’ll deliver excellent customer service, handle incoming calls, and ensure all claim details are accurately logged and resolved in a timely manner.Key Responsibilities

Handle inbound customer calls and take First Notification of Loss (FNOL) details accurately.
Verify policy information and gather all necessary details to validate claims.
Provide clear and empathetic advice to customers during emergency situations.
Allocate jobs to engineers and follow up on progress, quotes, and invoices.
Manage and respond to emails in the claims administration inbox.
Record invoices and costs accurately within the claims system.
Escalate urgent or complex queries to the relevant teams or senior staff.
Maintain compliance with FCA regulations, data protection, and company procedures.

About You

We’re looking for someone who enjoys helping others and can stay calm under pressure. You’ll be confident on the phone, organised, and able to multitask effectively.

Essential Skills and Experience

Previous phone-based customer service, call centre, or claims handling experience.
Excellent communication skills and a professional telephone manner.
Strong attention to detail and accuracy when recording information.
Ability to work efficiently in a fast-paced environment.
Effective problem-solving and conflict resolution skills.
Comfortable using multiple computer systems simultaneously.
Positive, proactive attitude and the ability to work both independently and as part of a team.

Working hours

Shift rotation: 8:00am – 8:00pm, five days per week, including some weekends (with a weekday off when scheduled for weekend work)

Benefits

Casual dress code
Company pension scheme
Free on-site parking
Life insurance
Private medical insurance
Sick pay

Additional Information

Driving essential: Candidates must have access to a car.
Work location: In person – Bristol (BS35 3QH).

How to Apply

If you’re an experienced Customer Service Advisor, Claims Handler, Insurance Support Agent, or Call Centre Representative looking for a new opportunity with a supportive and growing company, we’d love to hear from you.

Please click apply to find out more

Pay: £28,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay
Work from home

Application question(s):

Do you have access to your own car?

Work Location: Hybrid remote in Bristol BS35 3QH

Quick apply

Refine Your Search

senior site agent jobs in bristol, bst

Customer Solutions Specialist

Senior Bookkeeper - Part Time

Director, Operations

Offshore Agent

Manager, Facilities Projects & Scheduling, EMEA

Principal Platform Engineer

Senior Commercial Account Executive

Property & Project Manager

Structures Inspector

Senior Commercial Account Executive

PVD Senior Process Engineer (E)

Senior Etch Process Engineer

Quantity Surveyor

Occupational Hygienist

Senior Cyber Security Engineer

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