senior technical support Work, Jobs in bristol, bst (with Salaries)

Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
12d
Senior Technical Officer
Care & Repair Home Improvement Services —Cardiff
- £46,196 a year
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
- Flexitime
- Sick pay
Quick apply
2d
Operations & Supply Chain Lead
Matcha Vista —Bristol
- £15,000 - £17,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Work from home
Quick apply
7d
CTF Operator
Rolls-Royce —Bristol
- Full-time
WorkForce Software, Senior Implementation Consultant - Advanced Scheduling
ADP —Bristol
- Hybrid work
- Hospitality
- Microsoft Excel
- Management
Foreman
GAP Group —Avonmouth
- Full-time
- Maintenance
- Team management
- In-person
Senior Commercial Manager
Babcock International —Bristol
- £57,300 - £82,300 a year
- Full-time
- Hybrid work
- Engineering
- Annual leave
- Employee assistance programme
Senior Risk Pricing Analyst
Somerset Bridge Group —Bristol
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
- Referral programme
Quick apply
Pension Administrator
Hartley Pensions —Bristol
- £27,420.00 - £38,011.38 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- IT
Quick apply
General Manager
Acumen Logistics —Avonmouth
- £60,000 - £65,000 a year
- Full-time
- Management
- Business development
- Driving
- Free parking
Quick apply
Senior Manual Tester (DV Security Clearance)
CGI —Chippenham
- Full-time
- Azure
- SharePoint
- IT
Quick apply
Senior Consents Consultant
Assystem —Bristol
12d
Data Engineering Manager (UK Remote)
IVC —Bristol
- Hybrid work
- Azure
- SQL
- Communication skills
- Employee discount
Implementation Consultant
Clue Software —Bristol
- £50,000 - £65,000 a year
- Hybrid work
- SQL
- Project management
Scheme Manager
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
- Management
Project Engineer
Babcock International —Bristol
- Up to £55,000 a year
- Full-time
- Hybrid work
- Engineering
- Project management
- Travel
- Annual leave
Principal Commercial Officer
BAE Systems —Filton
- £50,000 a year
- Contracts
- Communication skills
- Negotiation
Technical Manager
Hovis Bakery —Avonmouth
Sector Client Director - Healthcare
BAM UK & Ireland —Patchway
- Presentation skills
- No degree
- Travel
- Annual leave
SEO Executive/ Senior SEO Executive
Walker & Sloan —Bristol
- Up to £35,000 a year
- Full-time
- Hybrid work
- Mentoring
- Organisational skills
- Communication skills

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Technical Support Engineer

Advanced Secure Technologies -
Saint Mellons

Quick apply

Job details

Full-time
£26,225 - £29,000 a year
12 days ago

Benefits

On-site parking

Qualifications

Microsoft Windows Server
IIS
Customer service
Microsoft SQL Server
Windows
Administrative experience
IT support
B2B
Software testing
IT
Application support
Root cause analysis
BTEC
Communication skills
A Level

Full job description

Technical Support Engineer – (1st Line Support & General Support)
Location: Cardiff (Office-based, 5 days a week)
Salary: £26,225 - £29,000 DOE + up to £3,000 annual bonus
Start Date: June 2026 - August 2026

Are you organised, technically minded, and eager to build a career in a fast-growing tech company? Join our Support Team and take on a varied and impactful role in our technical support desk. With full training, exposure to in-house software, and long-term development opportunities, this is an ideal step into a dynamic application support career.

What You’ll Do:

Act as a key part of our 1st Line Support Team, resolving technical queries from customers
Assist with investigation and root-cause analysis of 2nd Line tickets
Capture, categorise and escalate software support tickets in line with SLAs
Work closely with our technical and development teams to resolve live issues
Support customer system setup and configuration under guidance
Contribute to product testing, customer feedback and continuous improvement initiatives
Provide excellent levels of service to our customers, communicating effectively and professionally.

Requirements

What We’re Looking For:

Interest or experience in IT support, application support, or operational roles
Confident working with technical systems (training provided)
Comfortable with data handling and Microsoft 365 tools
Excellent communication and customer service skills – extremely important as this is a business-to-business role
Process-driven mindset and attention to detail
Problem-solving approach with the ability to work independently
Technical or IT-related qualifications (e.g. BTEC, HND, A-Level IT, Degree, CompTIA) are beneficial but not essential
Experience with support ticketing systems, SQL Server, Windows Server or IIS is a plus
Strong organisational, attention to detail and administrative skills

Benefits

What We Offer:

£26,225 - £29,000 DOE starting salary + up to £3,000 annual bonus
Full training and structured development plan
Clear progression routes into many other roles in the business, including Senior Technical Support Engineer, Technical Engineering, Account Management, Project Management, Product Management or operations roles
Opportunities to specialise in application support, system configuration, software testing or service delivery
25 days holiday + bank holidays
Bonus scheme and regular incentives
Onsite gym, parking, essentials-stocked kitchen, and team socials
A varied, customer-facing role with real impact and responsibility

If you’re looking for a technical and customer minded individual where you help shape our support service and grow into senior and more specialist roles, apply now – we can’t wait to see what you’ll bring!

Location and hours:
Onsite, Eastern Business Park, St Mellons, Cardiff, Wales.

Min Hours 37.5hrs per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

On Site Working:
We’re an office-based team because our culture thrives on collaboration and hands-on support, especially as we grow quickly and onboard new team members. While we don’t offer fully remote or fixed hybrid work, we’re flexible when life happens – ad hoc home working is always an option.

Diversity & Inclusion:
Advanced Secure Technologies is an equal opportunity employer, proud of our ongoing efforts to foster diversity and inclusion. We welcome applicants from all backgrounds and process your personal data in accordance with our Privacy Notice.

Quick apply

Refine Your Search

senior technical support jobs in bristol, bst

Technical Support Engineer

Senior Technical Officer

Operations & Supply Chain Lead

CTF Operator

WorkForce Software, Senior Implementation Consultant - Advanced Scheduling

Foreman

Senior Commercial Manager

Senior Risk Pricing Analyst

Pension Administrator

General Manager

Senior Manual Tester (DV Security Clearance)

Senior Consents Consultant

Data Engineering Manager (UK Remote)

Implementation Consultant

Scheme Manager

Project Engineer

Principal Commercial Officer

Technical Manager

Sector Client Director - Healthcare

SEO Executive/ Senior SEO Executive

I want to receive the latest job alerts for senior technical support in bristol, bst

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