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IT Helpdesk Administrator

Dental Beauty Partners -
Bristol

Quick apply

Job details

Permanent | Full-time
£35,000 a year
1 day ago

Benefits

Work from home
Private medical insurance
Enhanced maternity leave

Qualifications

Sage
Microsoft Office
IT
Communication skills
Active Directory

Full job description

Description

Position: IT Helpdesk Administrator – Dental Beauty Partners
Location: Bristol Area; hybrid role with work from home available
Reporting to: Head of IT
Remuneration: £35K & Benefits

Dental Beauty Partners are the first ever ‘true partnership’ dental group in the UK, created by Dentists for Dentists. Previous winners of the Best Dental Group UK, we have 60 multi-award winning practices across multiple brands throughout the country. We have one of the fastest growing & most innovative business models in the market with a fantastic reputation.

We are excited to be opening a search for a IT Helpdesk Administrator to join our shared service centre. This role will report into our Head of IT, on a full-time bases; this role is hybrid with work from home available, but you will be required to be based around the Bristol area for this position.

Key Responsibilities

Create and manage user accounts, passwords, and access permissions (Active Directory, Microsoft 365, PMS, Sage, Work Digital etc)
Act as first-line procurement for all IT services, ordering all IT hardware, laptop, servers, network equipment, mobile phones etc
Be an escalation point for our external MSP and all employees of DBP, own escalation processes and track calls that are outside of SLA, look to get these closed as quickly as possible
Assisting with the onboarding of new starters
Maintaining an up-to-date inventory of mobile phone and tablet assets

Skills, Knowledge and Expertise

Prior experience within an IT services environment is a requirement of this position
Basic technical knowledge around Active Directory and Office 365 is also a requirement of this role
The successful candidate must have excellent communication skills, and be able to provide first-class support to our client base
Prior experience working with outsourced & internal stakeholders
Experience working to Service Level Agreements and coordinating resources quickly & effectively

Benefits

A highly competitive salary circa £35K P/A for the successful candidate
A generous benefits package including, private medical insurance, life assurance (after 2 years service), enhanced maternity leave & discounted dental treatment
Opportunities for development & progression within a growing business who have doubled in size in the last two years
Remote working
Lots of fun events & company socials alongside our support centre team

About Dental Beauty Partners

Dental Beauty Partners are an industry leading dental group, with 60 fantastic practices & multiple brands across the UK. Since the foundation of our first practice in Swanley in 2017 we have grown exponentially year on year, delivering the best quality care to hundreds of thousands of patients. What’s more, we fuel business growth by investing in the most important asset – our people. Coupled with our continual investment in marketing & technology we’re all poised to reach new levels of success. Please click apply if you're interested in joining us on our journey.

Quick apply

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work from home jobs in bristol, bst

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