2nd line technical Work, Jobs in Bristol, Eng (with Salaries)

2nd Line Technical Support
iFacility —Shepton Mallet
- Up to £28,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
2nd Line Technical Analyst
Xerox —Bristol
- Full-time
- Windows
- Analysis skills
- Presentation skills
1d
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
2d
2nd Line Infrastructure Engineer
Shaw Healthcare —Saint Mellons
- £42,000 a year
- Azure
- Communication skills
13d
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Continuous improvement
- Travel
- Mentoring
- Referral programme
Quick apply
IT & Applications Support Engineer
Haseltine Lake Kempner —Bristol
- Full-time
- Hybrid work
- Travel
- Communication skills
7d
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Continuous improvement
- Recruiting
- SharePoint
- Employee discount
Production Shift Manager (Food Production )
Bart Ingredients Co Ltd —Bristol
- £49,960 a year
- Full-time
- Continuous improvement
- Quality control
- Recruiting
- Free parking
- Store discount
Quick apply
7d
Bristol-Based IT Technician - Schools/Business - 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
3d
1st Line IT Support Engineer
Mintivo Ltd —Chippenham
- £21,500 - £25,000 a year
- Weekend availability
- Microsoft Outlook
- Travel
- SharePoint
- Referral programme
Quick apply
Infrastructure Support Engineer
Computacenter —Bristol
- Customer service
- Windows
IT and Applications Support Engineer
Haseltine Lake Kempner —Bristol
- Full-time
- Hybrid work
- Travel
- Communication skills
1d
Senior Network Engineer
Thorn SDS Ltd —Corsham
- £65,000 - £75,000 a year
- Full-time
- Communication skills
- Annual leave
- Life insurance
Quick apply
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
Technical Support Consultant
Zellis —Bristol
- Hybrid work
- Annual leave
IT Support & Infrastructure Engineer
PlayStation Global —Bristol
- Weekend availability
- Hybrid work
- Analysis skills
- Mentoring
- Communication skills
Quick apply
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- In-person
- Free parking
- Life insurance
Quick apply
2h
Visitor Services Assistant
Forestry England —Tetbury
- £26,959 a year
- Part-time
- English
- Free parking
- Employee discount
6d
CASS Specialist
Wealthtime —Bath
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
Senior Infrastructure Engineer (Windows & VDI)
Thorn SDS Ltd —Corsham
- £65,000 - £75,000 a year
- Full-time
- Communication skills
- Annual leave
- Life insurance
Quick apply

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2nd Line Technical Support

iFacility -
Shepton Mallet

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
2 days ago

Benefits

Free parking
Health & wellbeing programme
Annual leave
Referral programme
On-site parking

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
CCTV
LAN
Ticket management
Maintenance
WAN
Organisational skills
IP networking
Customer support
Remote diagnostics
Time management
Help desk

Full job description

Job Title: Technical Support / Remote Commissioning
Company: iFacility
Hours: Full Time

Core Requirements

Technical Skills: Strong networking knowledge (LAN/WAN, IP Addressing) and troubleshooting via the OSI Model. (IT qualifications are a strong plus).
Experience: Proven background in a fast-paced Technical Support role with a track record of excellent customer service.
Bonus Skills: Experience with Network CCTV, Intruder Alarms, or Access Control systems.

About Us

iFacility provides advanced security systems for major brands across the UK. We are rapidly growing and need tech-savvy, highly organised problem solvers to join our Operations team.

What You’ll Do

Remote Support: Provide 1st-line support, maintenance, and remote commissioning for iFacility security systems (CCTV, alarms, access control).
Engineer Coordination: Assist field engineers with remote diagnostics, hardware preparation, and site documentation (RAMS/Permits).
Ticket Management: Handle customer calls and emails, resolving technical issues within strict SLAs.
Administration: Accurately document new installs, update case management platforms, and ensure Control Rooms (ARC) can monitor systems effectively.

What We Offer

Competitive salary & generous annual leave.
Career development, training, and wellness programmes.
Free parking and an employee referral bonus.

Note: As a security company, all successful applicants must pass strict background checks (Basic DBS, 5-year employment/address history, credit, and social media checks).

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

2nd line technical jobs in bristol, eng

2nd Line Technical Support

2nd Line Technical Analyst

2nd Line IT Support Technician

2nd Line Infrastructure Engineer

2nd Line IT Support Engineer

IT & Applications Support Engineer

Service Desk Team Leader

Production Shift Manager (Food Production )

Bristol-Based IT Technician - Schools/Business - 1st/2nd Line

1st Line IT Support Engineer

Infrastructure Support Engineer

IT and Applications Support Engineer

Senior Network Engineer

Senior Service Desk Analyst

Technical Support Consultant

IT Support & Infrastructure Engineer

Service Desk Advisor (First Line Helpdesk)

Visitor Services Assistant

CASS Specialist

Senior Infrastructure Engineer (Windows & VDI)

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