Advanced technical support engineer Work, Jobs in Bristol, Eng (with Salaries)

Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
Mission & Info Systems Engineer
BAE Systems —Filton
- £46,350 a year
- Hybrid work
- System design
- Maths
11d
Product Technical Support Engineer - TMS
Atlas Copco Group —Clevedon
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Machine Learning Engineer (KTP Associate)
University of Bath —Bath
- £43,000 - £51,000 a year
- Full-time
- Hybrid work
- Project management
- University
- Machine learning
- Employee discount
Systems Engineer
AI Top Talents Ltd —Bristol
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Work from home
Quick apply
9d
Process Engineer
BAE Systems —Glascoed
- £57,824 a year
- No degree
7d
Process Improvement Engineer
Victrex —Stonehouse
- £42,000 - £47,000 a year
- Engineering
- Analysis skills
- Continuous improvement
IT / DevOps Support Engineer
PlayStation Global —Bristol
- DevOps
- IT
- Linux
Quick apply
AI Engineer
Ridge & Partners LLP —Bristol
- Full-time
- Azure
- AWS
- Analysis skills
Systems Engineer
BAE Systems —Filton
- From £46,350 a year
- Hybrid work
- No degree
12d
Technical Recruiter – Engineering
constellr GmbH —Bristol
- Full-time
- Remote
- Military
- Bachelor's degree
Quick apply
5d
Technology Services Engineer II
Pax8 Global —Bristol
- £36,000 - £45,000 a year
- Full-time
- Hybrid work
- AI
4d
Business Applications Engineer
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
Systems Engineer
Vinarchy —Bristol
- Hybrid work
- Azure
- System design
- Travel
Field Applications Engineer – UK
TrellisWare Technologies —Bristol
- Full-time
- Remote
- Military
- Analysis skills
- Bachelor's degree
11d
Technical Engineer
Bradford Jacobs —Weston-super-Mare
- Up to £34,000 a year
- AutoCAD
- CAD
- Engineering
Quick apply
Automated Test Equipment (ATE) Engineer / Test Design Engineer
Thales —Bristol
- Full-time
- System design
- Communication skills
- Annual leave
- Employee discount
Semiconductor Summer Internship
IQE —Newport
- £12.80 an hour
- Seasonal
- Analysis skills
- Internship
4d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Bristol
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
13d
Technical Sales & Applications Engineer
Deep Manufacturing Limited —Bristol
- Full-time
- CRM software
- Engineering
- Microsoft Office
- Annual leave
Quick apply
4d

I want to receive the latest job alerts for advanced technical support engineer in bristol, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

advanced technical support engineer jobs near bristol, eng

Technical Support Engineer

Advanced Secure Technologies -
Saint Mellons

Quick apply

Job details

Full-time
£26,225 - £29,000 a year

Benefits

On-site parking

Qualifications

Microsoft Windows Server
IIS
Customer service
Microsoft SQL Server
Windows
Administrative experience
IT support
B2B
Software testing
IT
Application support
Root cause analysis
BTEC
Communication skills
A Level

Full job description

Technical Support Engineer – (1st Line Support & General Support)
Location: Cardiff (Office-based, 5 days a week)
Salary: £26,225 - £29,000 DOE + up to £3,000 annual bonus
Start Date: June 2026 - August 2026

Are you organised, technically minded, and eager to build a career in a fast-growing tech company? Join our Support Team and take on a varied and impactful role in our technical support desk. With full training, exposure to in-house software, and long-term development opportunities, this is an ideal step into a dynamic application support career.

What You’ll Do:

Act as a key part of our 1st Line Support Team, resolving technical queries from customers
Assist with investigation and root-cause analysis of 2nd Line tickets
Capture, categorise and escalate software support tickets in line with SLAs
Work closely with our technical and development teams to resolve live issues
Support customer system setup and configuration under guidance
Contribute to product testing, customer feedback and continuous improvement initiatives
Provide excellent levels of service to our customers, communicating effectively and professionally.

Requirements

What We’re Looking For:

Interest or experience in IT support, application support, or operational roles
Confident working with technical systems (training provided)
Comfortable with data handling and Microsoft 365 tools
Excellent communication and customer service skills – extremely important as this is a business-to-business role
Process-driven mindset and attention to detail
Problem-solving approach with the ability to work independently
Technical or IT-related qualifications (e.g. BTEC, HND, A-Level IT, Degree, CompTIA) are beneficial but not essential
Experience with support ticketing systems, SQL Server, Windows Server or IIS is a plus
Strong organisational, attention to detail and administrative skills

Benefits

What We Offer:

£26,225 - £29,000 DOE starting salary + up to £3,000 annual bonus
Full training and structured development plan
Clear progression routes into many other roles in the business, including Senior Technical Support Engineer, Technical Engineering, Account Management, Project Management, Product Management or operations roles
Opportunities to specialise in application support, system configuration, software testing or service delivery
25 days holiday + bank holidays
Bonus scheme and regular incentives
Onsite gym, parking, essentials-stocked kitchen, and team socials
A varied, customer-facing role with real impact and responsibility

If you’re looking for a technical and customer minded individual where you help shape our support service and grow into senior and more specialist roles, apply now – we can’t wait to see what you’ll bring!

Location and hours:
Onsite, Eastern Business Park, St Mellons, Cardiff, Wales.

Min Hours 37.5hrs per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

On Site Working:
We’re an office-based team because our culture thrives on collaboration and hands-on support, especially as we grow quickly and onboard new team members. While we don’t offer fully remote or fixed hybrid work, we’re flexible when life happens – ad hoc home working is always an option.

Diversity & Inclusion:
Advanced Secure Technologies is an equal opportunity employer, proud of our ongoing efforts to foster diversity and inclusion. We welcome applicants from all backgrounds and process your personal data in accordance with our Privacy Notice.

Quick apply

Refine Your Search

advanced technical support engineer jobs in bristol, eng

Technical Support Engineer

Mission & Info Systems Engineer

Product Technical Support Engineer - TMS

Machine Learning Engineer (KTP Associate)

Systems Engineer

Process Engineer

Process Improvement Engineer

IT / DevOps Support Engineer

AI Engineer

Systems Engineer

Technical Recruiter – Engineering

Technology Services Engineer II

Business Applications Engineer

Systems Engineer

Field Applications Engineer – UK

Technical Engineer

Automated Test Equipment (ATE) Engineer / Test Design Engineer

Semiconductor Summer Internship

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Technical Sales & Applications Engineer

I want to receive the latest job alerts for advanced technical support engineer in bristol, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected