Career advisor Work, Jobs in Bristol, Eng (with Salaries)

Operational Customer Service Advisor
Bristol Water —Bristol
- £27,566 a year
- Weekend availability
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Retail Advisor
EE —Bristol
- £13.66 an hour
- Employee discount
13d
People Advisor
Biffa Waste Services —Bristol
- Full-time
- Hybrid work
Quick apply
14d
People Development Advisor
Savers —Bristol
- Customer service
- Human resources
- AI
Customer Service Advisor
Bristol City Council —Bristol
- £26,824 - £28,142 a year
- Part-time
- Microsoft Excel
7d
Stocktaker
nGeneration —Bristol
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Reward Advisor
Unite Students —Bristol
- £32,000 - £38,000 a year
- Human resources
- Employee assistance programme
- Employee discount
Insurance Advisor
Howden Group Holdings —Bath
- Full-time
- Hybrid work
- Employee discount
Service Advisor
Renault UK —Bristol
- £29,870 a year
- Customer service
- Communication skills
- Mechanical knowledge
- Employee discount
Business Support Officer
Bristol City Council —Bristol
- £26,824 - £28,142 a year
- Full-time
- Flexitime
2d
Mercedes-Benz Parts Advisor
Sytner Mercedes-Benz of Bristol —Bristol
- Weekend availability
- Communication skills
- Employee discount
Trainee Occupational Health Advisor
Optima Health —Bristol
- £36,000 - £38,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Paid training
- Annual leave
9d
Personal Advisor
South Gloucestershire Council —Yate
- £32,597 - £35,412 a year
- Full-time
- Travel
- IT
- Communication skills
- Annual leave
- Employee discount
2d
Career Advisor
Compass Careers Ltd —Bristol
- £30,000 a year
- Part-time
- Microsoft Office
- IT
- In-person
Quick apply
Building Futures Project Worker (0.6 FTE)
1625 Independent People —Bristol
- £31,537 - £33,143 a year
- Weekend availability
- No experience needed
- Annual leave
Talent Advisor
Welsh Water —Cardiff
- £42,786 - £48,912 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
6d
HR Advisor (L&D & Early Careers)
Atlas Copco Group —Bristol
- Hybrid work
- Human resources
- In-person
- Communication skills
2d
Legal Advisor
RAC —Bristol
- Up to £28,000 a year
- Master's degree
- Contracts
- Communication skills
- Annual leave
- Flexible schedule
8d
Client Service Advisor - Corporate Insurance (Bristol)
Aon Corporation —Bristol
- Hybrid work
- Leadership
Mercedes-Benz Service Administrator
Sytner Mercedes-Benz of Bristol —Bristol
- Weekend availability
- Employee discount

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Operational Customer Service Advisor

Bristol Water -
Bristol

Apply Now

Job details

Permanent
£27,566 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Communication skills

Full job description

Powered by Water, Driven by Purpose

At Bristol Water, we’ve been serving generations of families since 1846. Ensuring people in our communities have access to healthy water is paramount, which is why we work around the clock testing our water hundreds of times a day.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

We're recruiting for a Operational Customer Service Advisor to join our team working in Bristol.

Joining us on either a full‑time, permanent basis or a 12‑month fixed‑term contract, you will receive a competitive salary of £27,566 per annum, with the opportunity to earn up to an additional £1,000 a year through standby arrangements.

About the role:

We’re looking for friendly, proactive people to join our Operational Customer Services team based onsite in Bristol.

You’ll be part of a small, supportive team working within a larger customer hub. As the first point of contact for our customers, you’ll support them with enquiries and complaints about their water supply. Your role is all about delivering a helpful, professional service and making things as easy as possible for our customers.

You’ll work across a range of contact channels, aiming to resolve issues at the first point of contact wherever you can, while keeping customers updated every step of the way.

The role involves some flexibility in working patterns with one late shift (until 8pm) per week and one weekend shift every 3 weeks. We also operate a standby rota and this is scheduled for 2 weeks out of every 7.

What you’ll be doing:

Handling customer enquiries and complaints across multiple contact channels in line with service targets while maintaining a positive, friendly and customer‑focused approach at all times.
Providing clear, accurate advice and signposting customers to self‑service options where appropriate
Progressing enquiries through to resolution, either directly or by working with the appropriate internal teams
Keeping customers informed at all stages and setting realistic expectations for resolution
Accurately recording customer interactions in line with OFWAT regulations
Resolving complaints at the first point of contact wherever possible
Processing Guaranteed Standards Scheme (GSS) and Bristol Customer Promise payments accurately and on time
Maintaining and updating the Priority Services Register
Using proactive communications to keep customers informed of interruptions to water supply
Working closely with teams across the business, including Customer Teams, Operations, Planning & Scheduling, Communications and Customer Experience

What we’re looking for:

A passion for delivering great customer service
Previous inbound call handling, customer service experience
Strong communication skills and a friendly approach
Ability to stay calm and organised in a fast‑paced environment
Confidence to take ownership and work as part of a team

You don’t need to know everything from day one — we’ll support you all the way.

You’ll receive structured training, including classroom learning, call shadowing and buddy support. Training takes place during core hours (8.00am–5.00pm), with late and weekend shifts introduced gradually as you grow in confidence.

What’s In It For You?

As well as a friendly, supportive working environment and opportunities for professional development, the role also offers:

A competitive salary
23 days holiday rising to 27 over 5 years service.
Opportunity to buy or sell annual leave for added flexibility
Opportunity to invest in Pennon Group plc through employee share schemes
Support with wellbeing, including a free, confidential Employee Assistance Programme
Flexible benefits scheme
Access to thousands of discounts and offers via Pennon Perks
Competitive contributory pension scheme
And much more

Closing Date: 18th June 2026

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.

Apply Now

Refine Your Search

career advisor jobs in bristol, eng

Operational Customer Service Advisor

Retail Advisor

People Advisor

People Development Advisor

Customer Service Advisor

Stocktaker

Reward Advisor

Insurance Advisor

Service Advisor

Business Support Officer

Mercedes-Benz Parts Advisor

Trainee Occupational Health Advisor

Personal Advisor

Career Advisor

Building Futures Project Worker (0.6 FTE)

Talent Advisor

HR Advisor (L&D & Early Careers)

Legal Advisor

Client Service Advisor - Corporate Insurance (Bristol)

Mercedes-Benz Service Administrator

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