It services manager Work, Jobs in Bristol, Eng (with Salaries)

IT Services Manager
ITC Compliance Ltd —Bristol
- £45,000 - £50,000 a year
- Hybrid work
- Computer Science
- Windows
- SQL
- Free parking
- Health & wellbeing programme
Quick apply
2d
Project Manager (Medical Support Services)
Leidos —Bristol
- £44,700 - £57,300 a year
- Full-time
- Management
- Project management
- Organisational skills
- Annual leave
- Work from home
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Global IT Systems Manager
Buro Happold —Bath
- Analysis skills
- No degree
- Contracts
- Employee assistance programme
- Employee discount
9d
VacancyTitle: Housing Manager
Housing 21 —Bristol
- £33,743 - £50,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Sick pay
Insight Improvement Officer
Bristol City Council —Bristol
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
- Data analysis skills
- No degree
- Annual leave
- Flexitime
8d
Head of Operations
ASDAN —Bristol
- £47,500 - £54,750 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- In-person
- Sick pay
Quick apply
3d
Assistant General Manager
Nisbets —Bristol
- Full-time
- Management
- Organisational skills
- Leadership
7d
Crematorium Manager
WesterleighGroup —Trowbridge
- £42,000 - £52,000 a year
- Weekend availability
- Management
- Travel
- IT
- Free parking
- Employee discount
11d
Area Sales Manager - South West Region
Orwak Easi UK Ltd —Bristol
- From £30,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Work from home
Quick apply
Operations Manager
EMR Group —Sharpness
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Head of University Sector Insight
Research England —Bristol
- £58,589 a year
- Full-time
- Data analysis skills
- English
- Analysis skills
- Annual leave
- Flexible schedule
1d
Property & Operations Manager
St George's Bristol —Bristol
- £28,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Supervising experience
Quick apply
8d
Subcontract Manager
Systems Engineering and Assessment Ltd —Bristol
- Up to £65,000 a year
- Call to connect
- Hybrid work
- IT
- Communication skills
- Negotiation
- Free parking
- Annual leave
3d
People Services Support Manager
Ayvens —Bristol
- Full-time
- Continuous improvement
- Human resources
- Leadership
- Free parking
- Annual leave
IT Service Manager
Office for National Statistics —Newport
- £34,587 - £39,106 a year
- Full-time
- Hybrid work
- Presentation skills
2d
Senior IT Service Manager
Office for National Statistics —Newport
- £41,985 - £47,121 a year
- Full-time
- Customer service
- Presentation skills
- IT
8d
Project Manager
Amentum —Bristol
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- Employee stock purchase plan
- Annual leave
Communications Manager
Action for M.E. —Bristol
- £42,000 a year
- Full-time
- Remote
- Management
- Social media management
- Microsoft Office
Communications Manager
Forestry England —Bristol
- £40,388 - £43,482 a year
- Temporary
- Hybrid work
- English
- Free parking
- Employee discount
12d

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IT Services Manager

ITC Compliance Ltd
Bristol

Quick apply

Job details

Fixed term contract
£45,000 - £50,000 a year
2 days ago

Benefits

Free parking
Health & wellbeing programme
On-site parking

Qualifications

Jira
Computer Science
Windows
SQL
Analysis skills
Database management
Bachelor's degree
Zendesk
Team management
IT support
Mentoring
APIs
Mac OS
Linux
Leadership
Communication skills
Intune
Information Technology

Full job description

Job Purpose:

The IT Services Manager is responsible for overseeing the IT support team, ensuring efficient operation and management of IT systems, and providing excellent technical support services to employees or clients. This role involves managing support processes, monitoring performance metrics, resolving complex issues, and maintaining strong vendor relationships.

Key Responsibilities:Team Leadership and Management:

· Supervise, train, and mentor IT support staff.

· Schedule and delegate support tasks, ensuring coverage during operating hours.

· Conduct performance evaluations and provide feedback to team members.

· Foster a customer-centric culture within the support team.

Technical Support Operations:

· Oversee daily IT support activities, ensuring timely resolution of issues within their SLA.

· Troubleshoot escalated technical problems and communicate with engineering teams should it require 3rd line support.

· Develop and enforce support workflows and standard operating procedures.

· Ensure efficient support for hardware, software, networks, and IT systems.

Integration Management:

· Handling client API integrations within ITC Compliance platforms.

· Liaising with customers and internal stakeholders

· Troubleshooting integration issues and resolving in a timely manner.

Process Improvement:

· Monitor ticketing systems to analyse trends and identify recurring issues.

· Implement proactive measures to reduce system downtime and improve efficiency.

· Document and update support procedures, policies, and user guides

Vendor and Stakeholder Management:

· Coordinate with vendors for software, hardware, and network support services.

· Manage procurement of IT equipment and ensure proper asset tracking.

· Collaborate with other departments to align IT support with business needs.

Project Management:

· Lead or participate in IT-related projects, ensuring deliverables are met.

· Assist in implementing new technologies and upgrades.

· Prepare reports on project progress, risks, and resolutions.

Compliance and Security:

· Ensure compliance with organisational IT policies and industry regulations for example SOX.

· Assist in implementing and maintaining cybersecurity measures.

· Regularly audit systems to identify and mitigate risks.

Skills & Qualifications:Education:

· Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).

· Relevant certifications (e.g., ITIL, CompTIA, or Microsoft) are a plus.

Experience:

· Minimum of 5 years in IT support roles, with at least 2 years in a managerial capacity.

Technical Skills:

· Strong knowledge of Windows, macOS, and Linux systems.

· Proficiency with enterprise software, networks, and troubleshooting tools.

· Familiarity with ITSM tools (e.g., Fresh Desk, Jira, Zendesk).

· Hands on knowledge of Office365 suite

· Knowledge of endpoint management systems such as Intune or Jump Cloud

· Familiarity with database management including proficiency in SQL

Leadership

· Excellent team management, conflict resolution, and mentoring skills.

Problem Solving:

· Strong analytical and critical-thinking skills.

Communication

· Exceptional verbal and written communication abilities to interact with technical and non-technical stakeholders

Pay: £45,000.00-£50,000.00 per year

Benefits:

Free parking
Health & wellbeing programme
On-site parking

Work Location: Hybrid remote in Bristol BS16 7FH

Quick apply

Refine Your Search

it services manager jobs in bristol, eng

IT Services Manager

Project Manager (Medical Support Services)

Manager of Dedicated Implementations - EMEA

Global IT Systems Manager

VacancyTitle: Housing Manager

Insight Improvement Officer

Head of Operations

Assistant General Manager

Crematorium Manager

Area Sales Manager - South West Region

Operations Manager

Head of University Sector Insight

Property & Operations Manager

Subcontract Manager

People Services Support Manager

IT Service Manager

Senior IT Service Manager

Project Manager

Communications Manager

Communications Manager

I want to receive the latest job alerts for it services manager in bristol, eng

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