South bristol community hospital Work, Jobs in Bristol, Eng (with Salaries)

Mental Health Call Handler
BrisDoc Healthcare Services —Bristol
- £13.72 an hour
- Part-time
- Customer service
- Computer literacy
- Paid training
- Annual leave
5h
Social Prescribing Hospital Link Worker (MINT)
Southern Brooks Community Partnerships —Bristol
- Up to £28,088 a year
- Part-time
- Hybrid work
- Travel
- Annual leave
- Sick pay
Quick apply
4d
Community Homeless Health Support worker
Sirona care & health CIC —Bristol
- £25,760 - £27,476 a year
- Full-time
- Care plans
- Annual leave
3d
Bank Healthcare Assistant - HMP Bristol
Oxleas NHS Foundation Trust —Bristol
- £27,476 a year
- Part-time
- Remote
- English
- Care plans
- Communication skills
4d
Catering Assistant - WGH
Bristol NHS Foundation Trust —Bristol
- £25,272 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave
5h
Out of Hours Health Care Assistant
Sirona care & health CIC —Congresbury
- £25,760 - £27,476 a year
- Part-time
- Nursing
- Annual leave
2d
Community Health Care Assistants
Cherish Able Care —Bristol
- £11.50 - £15.25 an hour
- Temporary
- Hospital
- Annual leave
- Flexible schedule
Health Promotion Administrative Assistant
Bristol NHS Foundation Trust (BFT) —Bristol
- £25,760 - £27,476 a year
- Full-time
- IT
3d
Porter
Sirona care & health CIC —Clevedon
- £24,465 a year
- Part-time
- Hotel
- Organisational skills
- Communication skills
- Annual leave
4d
Healthcare Assistant (Days and Nights)
CornerstoneHealthcare —Bristol
- £13.83 an hour
- 12 hour shift
- Nursing home
- Case management
- Communication skills
- Paid training
- Employee assistance programme
3d
Antenatal Clinic Administrator
Bristol NHS Foundation Trust (BFT) —Bristol
- £25,760 - £27,476 a year
- Full-time
- Annual leave
4d
Community Specialist Practitioner – Long Term Conditions
Sirona care & health CIC —Warmley
- £49,387 - £56,515 a year
- Full-time
- Hospital
- Leadership
- Annual leave
2d
Plastic Trauma Reception/Administrator Support
Bristol NHS Foundation Trust (BFT) —Bristol
- £25,760 - £27,476 a year
- Part-time
- Annual leave
3d
Fundraiser (Community and Individual Giving)
BRACE Dementia Research —Bristol
- £26,000 - £28,000 a year
- Weekend availability
- Sales
- Microsoft Office
- Business development
Quick apply
3d
Senior Reablement Worker
Bristol City Council —Bristol
- £32,061 - £34,434 a year
- Full-time
- Supervising experience
- IT
- Communication skills
- Annual leave
9d
Healthcare Support Worker - Skylark
Sirona care & health CIC —Yate
- £25,760 - £27,476 a year
- Full-time
- Annual leave
11h
Out of Hours Community Nurse - South Glos
Sirona care & health CIC —Bristol
- £32,073 - £39,043 a year
- Full-time
- Annual leave
9d
Senior Administrator
Bristol City Council —Bristol
- £29,064 - £31,022 a year
- Full-time
- Annual leave
- Flexitime
7d
Band 3 Housekeeping Supervisor - Bristol
Avon and Wiltshire Mental Health Partnership NHS Trust —Bristol
- £25,760 - £27,476 a year
- Full-time
- Hotel
4d
Director of People – City and Weston
Bristol NHS Foundation Trust —Bristol
- Full-time
11d

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Mental Health Call Handler

BrisDoc Healthcare Services -
Bristol

Apply Now

Job details

Part-time
£13.72 an hour
5 hours ago

Benefits

Paid training
Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Customer service
Computer literacy

Full job description

Join our Award-winning Mental Health Service as a Call Handler and Make a Real Difference!

Our Mental Health Integrated Access Partnership is transforming the response to urgent healthcare needs for patients experiencing mental health crises. We provide immediate, compassionate care in the community, significantly reducing the need for hospital admissions. Since our service launched in February 2021, we have achieved a 99.9% reduction in NHS111 mental health calls being directed to A&E. As a Call Handler, you will be the first point of contact, ensuring patients and healthcare professionals receive prompt, supportive assistance. This role is crucial in providing a sense of safety and reassurance to those in crisis. Join us to help deliver the right care in the right place at the right time.

Your Role as a Call Handler

As a Call Handler, you will manage incoming calls from both healthcare professionals and patients seeking mental health support. Your primary duties include accurately documenting case details, ensuring the clinical team has all the necessary information, and following safety protocols to protect patient well-being. You will provide timely, professional, and informed responses, making callers feel heard and supported. Additionally, you will manage referrals to facilitate seamless care coordination and assist with administrative tasks as needed to ensure the smooth operation of the service. Your role also involves supporting the Shift Manager to enhance team efficiency and effectiveness.

About BrisDoc and Our Team

BrisDoc is a trusted NHS Healthcare provider with over two decades of service in Bristol, North Somerset, and South Gloucestershire. We offer a range of primary care services, including 24/7 Urgent Care, GP Practices, and a Homeless Health Service, serving over a million patients annually. Our team is committed to compassionate, respectful, and timely patient care, advocating for health equality. We foster a supportive and inclusive work environment, emphasising employee growth, work-life balance, and flexible roles. As an Employee Owned Social Enterprise, our staff are co-owners, actively engaged in organisational development. We provide competitive salaries, generous leave, annual bonuses, and extensive training opportunities, along with benefits like the NHS Pension Scheme and various discounts.

Job Description: Mental Health Call Handler

Join our Mental Health Integrated Access Partnership, a pioneering service revolutionising mental health crisis care. As a Call Handler, you will be the essential first point of contact, playing a crucial role in ensuring patients and healthcare professionals receive the support they need promptly. Your responsibilities include:

Engage and Support: Manage incoming calls from healthcare professionals and patients seeking mental health support.
Accurate Documentation: Enter case details into our clinical system with precision.
Safety and Patient Care: Follow our safety calling process meticulously.
Timely Communication: Provide prompt, professional, and informed responses.
Referral Management: Accurately enter referrals onto the patient database.

Additional Duties:
Administrative Assistance: Assist with administrative tasks as required.
Operational Support: Support the Shift Manager as needed.

What We Offer:
Competitive Salary: Enhanced rates for evenings, weekends, and bank holidays.
NHS Pension: Employer contributions at 23.7%.
Generous Leave: 25 days annual leave plus 8 Bank Holidays, increasing with service.
Annual Bonuses: Up to 3 bonuses per year.
Training and Development: Paid training time and ongoing development opportunities.
NHS Discount Scheme: Various discounts available.
Cycle to Work Scheme: Promotes a healthier commute.

Who We're Looking For: We seek individuals passionate about delivering outstanding patient care and committed to the NHS. As a Social Enterprise, we value social justice and environmental sustainability. We are looking for team members who respect equality and inclusion, and who are eager to contribute to BrisDoc's mission. Essential skills include good education, computer literacy, effective communication, teamwork, flexibility, initiative, and confidentiality. Previous customer service experience is desirable.

Apply Now

Refine Your Search

south bristol community hospital jobs in bristol, eng

Mental Health Call Handler

Social Prescribing Hospital Link Worker (MINT)

Community Homeless Health Support worker

Bank Healthcare Assistant - HMP Bristol

Catering Assistant - WGH

Out of Hours Health Care Assistant

Community Health Care Assistants

Health Promotion Administrative Assistant

Porter

Healthcare Assistant (Days and Nights)

Antenatal Clinic Administrator

Community Specialist Practitioner – Long Term Conditions

Plastic Trauma Reception/Administrator Support

Fundraiser (Community and Individual Giving)

Senior Reablement Worker

Healthcare Support Worker - Skylark

Out of Hours Community Nurse - South Glos

Senior Administrator

Band 3 Housekeeping Supervisor - Bristol

Director of People – City and Weston

I want to receive the latest job alerts for south bristol community hospital in bristol, eng

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