Visitor operations & experience manager Work, Jobs in Bristol, Eng (with Salaries)

Visitor Operations & Experience Manager
National Trust —Bath
- £36,621 a year
- Weekend availability
- Customer service
- Leadership
- Free parking
- Employee assistance programme
3d
Head of Visitor Experience
Bath Abbey —Bath
- £33,300 a year
- Part-time
- Hybrid work
- CRM software
- Hospitality
- Management
Quick apply
6d
Event Operations Manager
Restaurant Associates —Bristol
- Up to £37,500 a year
- Overtime
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee discount
Front of House Manager / General Manager
HR Executive Limited —Bristol
- £35,000 - £40,000 a year
- Full-time
- Management
- In-person
- Leadership
Quick apply
2d
Facilities Coordinator
NAB-Jones Lang LaSalle Services —Bristol
- Full-time
- Travel
- In-person
Quick apply
Facilities Coordinator
JLL —Bristol
- Travel
General Manager - Student Housing
Hines —Bristol
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Assistant Security Operations Manager
University of Bath —Bath
- £40,529 - £48,121 a year
- Full-time
- University
- Leadership
- Communication skills
- Annual leave
- Employee discount
3d
Regional Workplace Coordinator - Site Based
Ramboll —Bristol
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Work from home
Quick apply
7d
Workplace Host
Mitie —Bristol
- £13.45 an hour
- Microsoft Office
- Time management
2d
Front of House Manager
RPG —Bristol
- £32,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Attraction Assistant
Cove Group —Shepton Mallet
- £12.80 an hour
- Part-time
- Customer service
- In-person
- Café
- Employee discount
Quick apply
6d
GAIN - Operations Co-ordinator
This is Gain Ltd —Bristol
- Full-time
- Hybrid work
- Administrative experience
- Continuous improvement
- Communication skills
- Employee assistance programme
Quick apply
Padel Club Manager
Riverside Padel Limited —Chippenham
- £28,000 - £35,000 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Free parking
- Profit sharing
Quick apply
Deputy Course Manager
Shirehampton Park Golf Club Ltd —Bristol
- £30,000 - £35,000 a year
- Overtime
- Maintenance
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
Club Steward / Clubhouse Manager
Chew Valley RFC —Bristol
- £28,000 - £32,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Annual leave
Quick apply
9d
Operational Support Officer
Serco Plc —Bristol
- £26,436.80 a year
- Nights as needed
- Microsoft Office
- Analysis skills
- Organisational skills
Control Room Shift Manager
Mitie —Bristol
- £16.22 an hour
- Full-time
- Analysis skills
- IT
- Communication skills
- Free parking
- Employee discount
Contracts & Materials Coordinator
Bristol Waste Company —Bristol
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
GENERAL MANAGER
BaxterStorey —Cwmbran
- £38,000 - £40,000 a year
- Weekend availability
- Hospitality
- Café
- Communication skills
- Annual leave
- Employee assistance programme

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visitor operations & experience manager jobs near bristol, eng

Visitor Operations & Experience Manager

National Trust -
Bath

Apply Now

Job details

Permanent | Full-time
£36,621 a year
3 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Qualifications

Customer service
Leadership

Full job description

Are you passionate about creating unforgettable experiences and setting the highest standards for visitors? If so, we’d love to welcome you to our team in the Bath Group as our new Visitor Operations and Experience Manager.

This is your chance to make a real impact. As part of our leadership team, you’ll help shape how people connect with nature, beauty, and history. From developing diverse experiences to ensuring every moment at the park is memorable, your work will help us care for this special place and share it with everyone.

What it's like to work here:Reporting to the General Manager, you’ll be part of the Property Leadership Team, championing inclusion and operational excellence.

This is a front line operational management role, with at least 80% of your time spent on-site. Working hours are typically 9am–5pm, with occasional early or late shifts.

The role will be responsible for managing Visitor Operations and Experience at Dyrham Park, Prior Park, Bath Skyline and Bathampton Meadows. Predominantly based at Dyrham Park, but also working out of the Prior Park office from time to time.

The role will have regular weekend working (1 in 3 weekends) on the VE/DM rota.

Interviews due to take place on the 8th July at Dyrham Park.

What you'll be doing:You’ll lead the delivery of outstanding visitor operations, managing budgets and diversifying our offer - from paid admissions, events, and memberships to free activities that inspire and engage. You’ll take strategic responsibility for driving sustainable visitor growth across the property group, using audience insight, programme development, and targeted initiatives to increase reach, frequency of visits, and income. You’ll deputise for the General Manager and be the most senior operational role on site.

You’ll work with partners to bring stories to life and design experiences that appeal to a wide range of audiences. You’ll champion the Trust’s values of Welcoming Everyone, creating a positive, high-performing culture across your team.

You’ll support staff and volunteers across visitor welcome, learning, events, and marketing, and work closely with the Facilities Manager to ensure smooth operations for everyone on site including staff, volunteers and visitors.

Extensive Operational Experience in Visitor Operations, Visitor Experience, and/or Customer Service Delivery

Excellent Knowledge of Audience Research, Data and Trends to Inform Visitor Programming and Operations

Inspiring Leadership Skills Including Coaching, Team Development, Motivation, Communication and Strategic Direction

Proven Track Record of Managing Complex Budgets and Maximising Income While Controlling Costs

Significant Experience of Managing Operational Risk and Ensuring Compliance

Experienced in organising events and exhibitions supported by targeted marketing.

Confident in working productively with a variety of partners, individuals and organisations

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)

Apply Now

Refine Your Search

visitor operations & experience manager jobs in bristol, eng

Visitor Operations & Experience Manager

Head of Visitor Experience

Event Operations Manager

Front of House Manager / General Manager

Facilities Coordinator

Facilities Coordinator

General Manager - Student Housing

Assistant Security Operations Manager

Regional Workplace Coordinator - Site Based

Workplace Host

Front of House Manager

Attraction Assistant

GAIN - Operations Co-ordinator

Padel Club Manager

Deputy Course Manager

Club Steward / Clubhouse Manager

Operational Support Officer

Control Room Shift Manager

Contracts & Materials Coordinator

GENERAL MANAGER

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