Desktop support technician Work, Jobs in Britwell, Brk (with Salaries)

IT Support Technician
The Hospice of St Francis —Berkhamsted
- £27,000 a year
- Part-time
- Windows
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
5d
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
14d
Desktop Support Technician
Flexera Software, Inc. —Bracknell
- Weekend availability
- Computer Science
- Engineering
- Windows
Junior IT Support Technician
SBITSL —London
- £26,500 a year
- Full-time
- Customer service
- English
- Analysis skills
Quick apply
IT Support Assistant
Monica Vinader —London
- Travel
- IT
- In-person
Quick apply
11d
IT Desktop Support
Currie Motors —Twickenham
- £30,000 a year
- Full-time
- Customer service
- Driving
- IT
- Employee assistance programme
- Employee discount
6d
IT Support Technician
Elevate Technology Group —London
- £28,000 - £32,000 a year
- Azure
- Microsoft Outlook
- SharePoint
3rd Line Support Engineer
Metropolitan Thames Valley —London
- £44,997 - £47,365 a year
- Full-time
- Microsoft Office
Quick apply
Senior IT Technician
Intouch Tech (UK) —Aldershot
- £38,000 - £45,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
6d
Helpdesk Technician
FluidOne —Woking
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
IT Support Engineer
GreatFind Recruitment —Surbiton
- £24,420 - £32,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Free parking
Quick apply
Global IT - Support Technician
Dorchester Collection —London
- Monday to Friday
- English
- Microsoft Office
- Hotel
- Referral programme
IT Technician Level 2
HighPoint —London
- Full-time
- Customer service
- Microsoft Office
- Linux
Senior Cloud Technician
iomart —Marlow
- Full-time
- Azure
- Microsoft Office
- IT
- Employee assistance programme
7d
AI & Digital Support Apprentice
QA Apprenticeships —Berkhamsted
- £18,000 a year
- Full-time
- Microsoft Excel
- Azure
- Microsoft Outlook
- Free parking
ICT Apprentice Technician Level 3
HRUC Apprenticeships & Skills —Ruislip
- £14,976 a year
- Full-time
- English
- School
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Service Desk Analyst
ECI - United Kingdom —London
- Azure
- Microsoft Outlook
- Customer service
Quick apply
EUC Onsite Support Specialist
AXIS Insurance —London
- Full-time
- Customer service
- Windows
- Travel
- Annual leave

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IT Support Technician

The Hospice of St Francis
Berkhamsted

Quick apply

Job details

Part-time
£27,000 a year
5 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Employee discount
Bereavement leave
Sick pay
On-site parking

Qualifications

Windows
Technical support
SharePoint
IT
Intune

Full job description

Main Duties & Responsibilities

The IT team supports the Hospice by delivering reliable, responsive technical services to staff, our retail shops, and the systems that help care for patients. In a small hospice environment, this role works closely with the on‑site Head of IT and Systems and is a key, visible part of day‑to‑day service delivery.

The IT support technician will play an important role in providing hands‑on technical support and helping to maintain the hospice’s IT infrastructure. This includes supporting clinical and administrative systems, resolving technical issues, and assisting with small projects and improvement activities.

You will be responsible for:

· Providing technical support to end-users, resolving hardware and software issues.

· Providing administrative and end user support for the following services Microsoft 365 suite (e.g. SharePoint, OneDrive, Exchange, Intune)

· Assisting in the deployment, configuration, and maintenance of IT equipment.

· Configuring and maintaining network infrastructure, including routers, switches, firewalls, and wireless access points.

· Administering servers, including installation, configuration, decommissions, and maintenance of operating systems and server applications.

· Managing user accounts, permissions, and access control.

· Installing, configuring, and updating software applications and operating systems.

· Conducting software license management and ensure compliance.

· Collaboration with Head of IT & Systems, and Heads of Department to plan and improve IT projects.

· Assessing and recommending hardware and software upgrades based on organisational needs and technological advancements.

· Staying informed about cybersecurity trends and proactively address potential vulnerabilities.

· Maintaining accurate and up-to-date documentation of IT systems, configurations, and procedures.

· Creating user guides and documentation to assist end-users in resolving common issues.

· Providing training to end-users on IT systems and best practices.

· Liaising with IT vendors for support and warranty services.

· Being available for critical out-of-hour calls.

· Responding promptly to IT emergencies, such as system outages or security incidents.

Qualifications, Skills, Experience, Knowledge & Approach

· Experienced in troubleshooting IT issues from desktops / laptops; Windows 10,11 all the way through to printers and AV equipment.

· Experienced in Microsoft 365 apps administration and end user support (Office apps, SharePoint, OneDrive, Intune)

· Demonstrable experience in a similar role

· Service desk support 1st or 2nd line support experience

· Excellent team player; flexible; responsive; takes ownership and can work on the detail in a real time environment

· Pro-active; identifying areas to improve and processes to introduce consistent results

· Ability to develop effective and supportive relationships with colleagues and IT partners

· Actively contribute to and enjoy being part of a team

· Ability to support staff and volunteers

Communication

· Able to communicate exceptionally well with others, internal and external to The Hospice

· Able to explain highly technical items to non-technical people

· Ability to quickly build a rapport and establish relationships with internal and external stakeholders, based on trust and understanding

· Ability to understand and act upon the principles of excellent customer service

Decision Making

· Self-motivated with the ability to think and adapt quickly

· Excited by change, able to work with agility and adapt to changing demands

Mental & Physical Consideration

· Ability to organise time effectively, prioritising workload, meeting deadlines and being proficient at multi-tasking

Working Conditions & Environment

· Able to work some evenings and weekends, if required

· Must be able to drive and have access to own car and be covered for business use

Health & Safety

· Understand and comply with all Health and Safety, Fire and Infection Control regulations

· Complete all mandatory training and ensure compliance of direct reports and contractors

Appointment is subject to an enhanced Disclosure & Barring Service check

Please note; applicant shortlisting will take place as and when suitable individuals apply. As such, we would strongly encourage early applications. We reserve the right to close this vacancy early should a suitable candidate be appointed. Interview arrangements will be communicated via email, so please check your email regularly. If you do not hear from us within 2 weeks of the closing date, unfortunately your application has been unsuccessful.

Pay: £27,000.00 per year

Benefits:

Bereavement leave
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

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desktop support technician jobs in britwell, brk

IT Support Technician

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IT Coordinator/ Helpdesk Technician

Service Desk Analyst

EUC Onsite Support Specialist

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