It support engineer Work, Jobs in Britwell, Brk (with Salaries)

IT Support Engineer
Platned Ltd —Gerrards Cross
- From £26,000 a year
- Full-time
- Computer Science
- Maintenance
- Analysis skills
Quick apply
13d
Junior IT Support Engineer
Inizio —London
- Maintenance
- Continuous improvement
- Computer networking
7d
1st/2nd Line Support Engineer
Novastar Infotech Ltd —Woking
- £25,000 - £30,000 a year
- Full-time
- In-person
- Time management
- Paid training
- Employee discount
Quick apply
3h
IT Systems Support Engineer
Smart Pension —London
- Hybrid work
- Google Suite
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
7d
Data Centre & IT Support Cover Engineer
ONNEC Group —London
- £41,000 - £43,000 a year
- Full-time
- Communication skills
Quick apply
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Hybrid work
- Google Suite
- Computer Science
- Bachelor's degree
Quick apply
14d
IT Support Technician
4th Dimension Innovation Ltd —Egham
- £25,000 - £26,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Communication skills
Quick apply
10d
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Google Suite
Quick apply
Onsite Helpdesk Engineer
KDDI Europe —London
- Up to £39,000 a year
- Temporary
- No experience needed
- English
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
3d
Desktop Support Engineer
Cognizant —London
- Full-time
- Hybrid work
- Google Suite
- Analysis skills
- Communication skills
12d
IT Support Engineer (1st and 2nd Line Support)
SMG Business Solutions Ltd —East London
- From £28,000 a year
- Full-time
- Travel
- Sick pay
Quick apply
1d
Onsite IT Support Engineer (Client Facing)
3Gi Technology Ltd —London
- £26,436.80 a year
- Full-time
- Windows
- Travel
- Computer networking
Quick apply
14d
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Travel
Associate Support Engineer
PaperCut Software —Bracknell
- Full-time
- Hybrid work
- Computer Science
- Continuous improvement
- Computer skills
Quick apply
1st/2nd Line Support Engineer
Technology Transformation Group —London
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
Quick apply
1d
IT Support Engineer
NTT Ltd —London
- Maintenance
- Windows
- In-person
Escalation Engineer
TeamViewer Germany GmbH —London
- Remote
- Azure
Quick apply
Support Engineer
PolyAI —London
- Hybrid work
- English
- AI
- Analytics
- Annual leave
- Work from home
Quick apply
12d
Engineer – HW Tech Support
264 Quantum Storage Belgium BV —Bracknell
- £25,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Spanish
- Computer Science
- English
- Employee stock purchase plan
Quick apply
IT Engineer
Class Technology Solutions Ltd —Maidenhead
- £32,000 - £35,000 a year
- Full-time
- Maintenance
- Mentoring
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply

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IT Support Engineer

Platned Ltd
Gerrards Cross

Quick apply

Job details

Full-time
From £26,000 a year
13 days ago

Qualifications

Technical troubleshooting
Operating systems
Computer Science
Incident management
MCP
LAN
Ticket management
Maintenance
Network infrastructure
Analysis skills
Database management
Bachelor's degree
CompTIA Network+
Ticket management systems
Technical support incident logging
Customer support
IT incident logging
Application support
Network monitoring
Cybersecurity
Leadership
Incident log maintenance
Communication skills
Banking
CompTIA A+
Information Technology

Full job description

Job Title:- IT Support Engineer

Company Overview

Platned is a rapidly expanding Enterprise Services company with a global presence, headquartered in the UK. We are business transformation experts who specialise in serving clients utilising the world-class IFS product suite. We do this by providing comprehensive solutions and IT consultancy to help them maximise their investment and achieve their business objectives.

Role Overview

As a Support Engineer in our bank, you will play a crucial role in ensuring the smooth operation of our IT systems and applications. You will be responsible for troubleshooting technical issues, providing timely support to end-users, and ensuring the stability and performance of our IT infrastructure.

Your role is pivotal in maintaining the integrity and reliability of our banking services. This role combines technical expertise with leadership responsibilities, focusing on troubleshooting, team management, and maintaining high service standards. The ideal candidate will have a strong technical background.

Responsibilities

· Provide first and second-level support for all banking software, hardware, and network-related issues.

· Diagnose and resolve technical issues efficiently, escalating complex problems to higher-level support teams when necessary.

· Monitor IT systems and networks to ensure optimal performance and prevent potential issues.

· Assist bank staff with IT-related queries and provide training on software and hardware usage.

· Maintain accurate records of issues, solutions, and user requests using the bank’s ticketing system.

· Maintenance and Updates: Perform regular maintenance tasks, including software updates, patches, and hardware upgrades.

· Ensure all IT activities comply with banking regulations and internal policies.

· Incident Management: Manage and document incidents, ensuring timely communication with affected users and management.

· Work closely with other IT teams, vendors, and service providers to resolve issues and improve service delivery.

· Diagnose and resolve complex technical problems, serving as the escalation point for other support engineers.

Knowledge, skills, and abilities

· Education: Bachelor’s degree in computer science, Information Technology, or a related field.

· Experience: Minimum of 2-3 years of experience in IT support or a related role, preferably in the banking or financial services industry.

· Proficiency in Windows and Linux operating systems.

· Strong knowledge of networking principles and technologies (LAN, WAN, VPN, etc.).

· Experience with database management (SQL, Oracle).

· Familiarity with banking software applications and systems.

· Knowledge of cybersecurity principles and practices.

· Excellent problem-solving and analytical skills.

· Strong communication skills, both verbal and written.

· Ability to work well under pressure and manage multiple tasks simultaneously.

· Customer-focused mindset with a commitment to providing high-quality support.

· Certifications: Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus.

What We Offer:

An opportunity to join a leading Enterprise Service company.
A supportive and collaborative work environment that values innovation and continuous learning.
Competitive compensation package and benefits.
Opportunity for career growth as we expand our presence globally.

If you are willing to learn and a great team player who enjoys working in ERP services industry, we encourage you to apply. Please submit your resume through Indeed or email to [email protected]. Due to our great success and consequent rapid growth, we will be conducting interviews promptly and deciding within a short period.

Job Type: Full-time

Pay: From £26,000.00 per year

Work Location: In person

Quick apply

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it support engineer jobs in britwell, brk