Senior facility manager Work, Jobs in Britwell, Brk (with Salaries)

Key Account Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Maintenance
- Travel
- Contracts
- Life insurance
- Referral programme
Quick apply
Senior Facilities Manager
CBRE —Bracknell
- Full-time
- AI
7d
Regional Facilities Coordinator
Glenholme Healthcare Ltd —Eton
- £36,000 - £38,000 a year
- Full-time
- Maintenance
- Administrative experience
- Plumbing
- Employee assistance programme
Quick apply
Office Manager / Facilities Manager
R1CH.uk —Knightsbridge and Belgravia
- £82,000 - £155,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
Quick apply
1d
Finance Manager
Cadogan Clinic —Knightsbridge
- Up to £60,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Annual leave
- Work from home
Quick apply
Senior Operations Manager
Equans —Edmonton
- Weekend availability
- Computer literacy
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Senior Change Manager
Imperial College London —White City
- £69,365 - £79,257 a year
- Full-time
- Annual leave
5d
Senior Application Support Consultant
Symology Ltd —Dunstable
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
- Free parking
- Profit sharing
Quick apply
7d
Senior Office Manager
Mace —London
- Full-time
- Hybrid work
5d
Senior Facilities Manager
JLL —London
- Management
- Administrative experience
- Organisational skills
13d
Senior Operations Manager
The Green Room Foundation Ltd —Windsor
- From £50,000 a year
- Full-time
- Google Suite
- Maintenance
- Travel
- Annual leave
- Life insurance
Quick apply
Integrations Manager
Levels Technologies —London
- £60,000 - £80,000 a year
- Full-time
- Travel
Quick apply
12d
Senior Security Governance Manager
Reckitt —Slough
- Employee assistance programme
- Life insurance
Senior Building Manager
MAPP —London
- £65,000 - £80,000 a year
- Full-time
8d
Senior Programme Manager
QinetiQ —Farnborough
- Full-time
- Employee discount
HR Officer, Learning, Development and Succession Planning
TLC Care —Harrow
- Full-time
- Nursing home
- Microsoft Office
- Hotel
Quick apply
Senior Software Engineering Manager
Capital One UK —London
- Full-time
- Hybrid work
- AWS
Physical Security Senior Manager
Reckitt —Slough
- Military
- Employee assistance programme
- Life insurance
Senior Project Manager
Secret Intelligence Service —London
- £72,793 a year
- Hybrid work
- PMP
- Travel
- IT
- Annual leave
- Work from home
1d
Site, Project & Contracts Manager
Proactive Cleaning —Slough
- £35,000 - £45,000 a year
- Full-time
- Project management
- Contracts
- Construction
Quick apply
7d

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Key Account Manager

MCFT -
Maidenhead

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year

Benefits

Company pension
Life insurance
Referral programme

Qualifications

Facilities management
Maintenance
Contracts
Account management
Leadership
Communication skills
Negotiation

Full job description

Key Account Manager (Strategic Accounts & Partnerships) - £50k - £55k + Bonus

Benefits: 36 days holiday (28 + bank holidays) - Pension Scheme - Life Insurance - HealthShield Healthcare & Wellbeing Benefits - Annual Discretionary Bonus – Income Protection Scheme - Long Service Awards - Employee Referral Scheme - Sales Lead Referral Scheme - Development & Training - Annual Cost-of-Living Pay Review.

Location: Maidenhead (Office Based), Occasional travel, Full time, Permanent.

Role Overview

We are seeking an experienced and commercially driven Key Account Manager to lead and grow our most important client relationships. This role is responsible for managing our largest direct clients, as well as key Facilities Management and Contract Catering partners, while also overseeing the Account Management and Renewals teams.

The primary objective is to maximise customer retention (targeting 90%+), strengthen long-term partnerships, and proactively identify and mitigate risks to revenue.

Key Responsibilities

Strategic Account Management

Own and manage relationships with our largest and most strategically important direct clients.
Develop and execute account plans to drive growth, satisfaction, and long-term retention.
Act as the senior point of contact for key stakeholders, building strong, trusted partnerships.
Identify upsell and cross-sell opportunities within existing accounts.

Partnership Management

Manage and grow relationships with key Facilities Management and Contract Catering partners.
Ensure alignment of objectives, service delivery standards, and commercial performance.
Collaborate with partners to unlock new opportunities and strengthen joint value propositions.

Team Leadership

Lead, coach, and develop the Account Management and Renewals teams.
Set clear performance targets and KPIs aligned with retention and revenue goals.
Foster a high-performance, customer-centric culture within the team.
Provide guidance on complex or high-risk accounts.

Retention & Risk Management

Own the company-wide retention target of 90%+ across key accounts.
Proactively identify at-risk customers and implement recovery plans.
Analyse churn trends and drive continuous improvement initiatives.
Work cross-functionally to resolve service or delivery issues impacting client satisfaction.

Renewals Management

Oversee the renewals process to ensure timely and successful contract extensions.
Support the team in negotiating renewals and managing commercial discussions.
Ensure accurate forecasting of renewals and retention metrics.

Reporting & Performance

Track and report on key account performance, retention rates, and revenue growth.
Provide regular updates to senior leadership on risks, opportunities, and strategic initiatives.
Use data and insights to inform decision-making and improve customer outcomes.

Key Skills & Experience

Proven experience in Key Account Management or Strategic Account Management.
Experience managing large, complex clients and partnerships.
Strong leadership experience, with the ability to manage and develop teams.
Demonstrated success in achieving high retention rates and reducing churn.
Excellent stakeholder management and communication skills.
Commercially astute with strong negotiation skills.
Experience working with Facilities Management and/or Contract Catering sectors (desirable).

Key Performance Indicators (KPIs)

Customer retention rate (target: 90%+)
Revenue retention and growth within key accounts
Renewal success rate
Customer satisfaction and engagement scores
Team performance against targets

What Success Looks Like

Strong, long-term relationships with key clients and partners
Consistent achievement of retention targets above 90%
A high-performing, proactive account management and renewals team
Reduced churn and increased lifetime value of customers

MCFT, established 30 years ago, provides commercial kitchen maintenance for high-end customers in the UK, Europe, the Middle East and Asia; We're highly regarded by all the key players in our multi-national supply chain.

Our ambition is to be the pre-eminent provider in our field - in the UK and, importantly, overseas - where we have ambitions to be working around the world.

We're now looking for an experienced Key Account Manager to support us on our journey.

If this sounds like you then please apply today!

Why not visit our website – www.mcft.com

Quick apply

Refine Your Search

senior facility manager jobs in britwell, brk

Key Account Manager

Senior Facilities Manager

Regional Facilities Coordinator

Office Manager / Facilities Manager

Finance Manager

Senior Operations Manager

Senior Change Manager

Senior Application Support Consultant

Senior Office Manager

Senior Facilities Manager

Senior Operations Manager

Integrations Manager

Senior Security Governance Manager

Senior Building Manager

Senior Programme Manager

HR Officer, Learning, Development and Succession Planning

Senior Software Engineering Manager

Physical Security Senior Manager

Senior Project Manager

Site, Project & Contracts Manager

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