Customer service representative Work, Jobs in Brixworth, Nth (with Salaries)

Customer Care Representative
Givaudan —Milton Keynes
- English
- Project management
- Bachelor's degree
Customer Service Advisor
Sage Homes —Northampton
- Hybrid work
- CRM software
- Communication skills
Customer Service Representative
Pro Tiler Tools —Northampton
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Organisational skills
- Store discount
- Employee discount
Quick apply
9d
Customer Service & Sales Coordinator
Priority Waste Limited —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick apply
Call Centre Agent
Homesure —Bedford
- £550 - £650 a week
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
3d
Customer Service Advisor
Barclays —Northampton
- Monday to Friday
- Computer skills
- Communication skills
- Time management
Customer Service Advisor
MyOwnSpace —Northampton
- £15 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Customer Service & Sales Agent
Gallagher —Rugby
- £27,976 a year
- Full-time
- Computer literacy
- Computer skills
Quick apply
Guest Service Agent - Front Office
Hilton —Northampton
- £12.71 an hour
- Part-time
- Hotel
- Front desk
12d
Customer Service Advisor
Speedy Freight —Northampton
- From £12.71 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Basic maths
Quick apply
9d
Customer Care & Delivery Coordinator
Ty Nant Water —Northampton
- £35,000 a year
- Full-time
- In-person
- Free parking
- Employee assistance programme
Quick apply
2d
Customer Care Co-ordinator
BarrattDevelopments —Northampton
- Typing
- Construction experience
- Communication skills
Customer Care Advisor
Wed2B UK and ROI —Milton Keynes
- £12.71 an hour
- Full-time
- Communication skills
Quick apply
10d
Customer Service Advisor TRM
Olleco —Northampton
- Full-time
- Microsoft Word
- CRM software
- Organisational skills
Quick apply
Service Advisor
RH COMMERCIAL VEHICLES —Northampton
- Up to £31,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Quality control
- Banking
Customer Service Representative
Topps Tiles —Northampton
- Monday to Friday
- Microsoft Office
- Organisational skills
- Communication skills
1d
Retail Customer Service Assistant
BP Retail —Northampton
- Serving
- Café
- Annual leave
- Employee assistance programme
4d
Customer Service Advisor
Gtechniq Ltd —Northampton
- Up to £30,000 a year
- Full-time
- Writing skills
- English
- Data entry
- Employee assistance programme
- Life insurance
Quick apply
Customer Service Advisor
UKB4C Limited —Northampton
- £13.20 an hour
- Part-time
- Computer literacy
- English
- Data entry
- Annual leave
Quick apply
12d

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Customer Care Representative

Givaudan -
Milton Keynes

Apply Now

Job details

Qualifications

Credit note processing
Client engagement
Internal department liaison
English
Microsoft Office Suite
Complaint handling
Project management
Bachelor's degree
Customer relationship management
Relationship management
Customer interaction
Multidisciplinary collaboration
English
Communication skills
Supply chain customer service
Negotiation

Full job description

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

As a Customer Care Representative, you will be the central link between the customer, operations, sales team and our Global Business Solution Center to ensure client's requirements are met in the most efficient and cost-effective way. You will build strong relationship with the customer, act as the voice of the customer within Givaudan and manage the sales order process through to shipment for assigned customers and affiliates.

In this role, you will have the following responsibilities:

Strategy design and execution

Execute the Customer Care strategy and follow global guidelines

Project management

Continuously identify opportunities for improvement in Customer Care and participate in projects when relevant

Subject matter expertise

Provide support for assigned customers and affiliates to meet order requirements and escalate issues where appropriate
Actively work with the Customer Care team on customer intimacy and delivering a superior customer experience
Day to day communication and collaboration with customers, operations, sales and GBS
Resolve requests for order changes, issues and handle customer complaints / inquiries internally and externally
When applicable, determine corrective action with the help of the Support Office and Control Tower
Prepare debit and credit notes, process quality notifications and customer returns
Manage customer expectations and building strong relationships
Proactively ask for and act upon Customer feedback
Update and maintain accurate customer records, including customer specific information, contracts, labelling, packaging and stock requirements
Provide coverage and support accounts for other team members as necessary
Identify the right communication method based on the sense of urgency and issue
Diffuse difficult situations and get resolution with the customers
Follow the new customer / product processes and contribute to improve new customer experience
Participate in Customer visits and presentations when required

Your professional profile includes:

At least, High School or Secondary Education Diploma
Associate or University Degree is preferred
English and another language(s) is preferred
1 year in the industry including customer facing role is preferred
Microsoft Office expertise
Interpersonal and communication skills
Demonstrated Customer Relationship Management
Basic Inventory Management knowledge
Negotiation skills

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

We value the different perspectives that come from diverse cultures, backgrounds, and experiences.

Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.

Every essence of you enriches our world. Join us in making a difference together.

Apply Now

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