Head of customer service Work, Jobs in Brixworth, Nth (with Salaries)

Head of Asset Intelligence
Amplius —Milton Keynes
- £81,445.19 a year
- Full-time
- Hybrid work
People Assistant - Retail & Contact Centre
The White Company —Northampton
- Hybrid work
- Microsoft Powerpoint
- Sales
- Microsoft Office
- Work from home
- Employee discount
10d
Technical Customer Service Business Partner
Solenis —Northampton
- Full-time
- Hotel
6d
Customer Service Advisor - Energy (Leicester)
Octopus Energy Group —Leicester
- From £26,300 a year
- Full-time
Quick apply
1d
Client Solutions Specialist
James and James Fulfilment Ltd. —Northampton
- From £30,000 a year
- Full-time
- Sick pay
Quick apply
Customer Care Coordinator
Dandara —Milton Keynes
- Customer service
- Maintenance
- IT
- Employee assistance programme
Head of Finance - Group Accounting
Dominos —Milton Keynes
- Full-time
- Microsoft Excel
- Management
- ERP systems
- Flexible schedule
14d
Quality Manager
Healthxchange —Kettering
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Label Operations Manager
NEXT —Leicester
- £50,000 - £90,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Free parking
- Employee discount
7d
Head of Performance Improvement
Nationwide Platforms —Lutterworth
- Communication skills
- Annual leave
14d
Category Assistant - FTC - Up to 5 months
Booker Group —Wellingborough
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Shift Manager
Smurfit Westrock —Northampton
- Full-time
- English
- Maths
- Leadership
- Annual leave
8d
HEAD OF WMS EUROPE
Yusen Logistics (UK) —Northampton
- Full-time
- Oracle
- English
- Travel
5d
Lead Officer - Heritage and Place
North Northamptonshire Council —Kettering
- £59,077 - £62,879 a year
- English
- No degree
- Employee assistance programme
HEAD OF SUPPLY CHAIN
RML Group —Wellingborough
- ERP systems
- Leadership
- Communication skills
2d
Digital Marketing Specialist
Empowered Brands Limited —Milton Keynes
- £45,000 a year
- Full-time
- Hybrid work
- CRM software
- AI
- Marketing
- Free parking
- Work from home
Quick apply
Proposition Manager - Convenience
Booker Group —Wellingborough
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
PA To Director
NEXT —Leicester
- Up to £36,000 a year
- Full-time
- Google Suite
- Communication skills
- Free parking
- Employee discount
7d
Head of Sustainability
Culina Group —Lutterworth
- Full-time
- Hybrid work
- Accounting
- Communication skills
Quick apply
14d

I want to receive the latest job alerts for head of customer service in brixworth, nth

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of customer service jobs near brixworth, nth

Head of Asset Intelligence

Amplius -
Milton Keynes

Apply Now

Job details

Full-time
£81,445.19 a year

Full job description

The opportunity

As Head of Asset Intelligence, you will lead the function that underpins how we understand our homes and decide where to invest.

You will bring together stock condition, repairs, energy and customer insight to create a single, trusted view of asset performance. From that, you will shape how we prioritise investment, challenge assumptions and ensure decisions are grounded in clear evidence and understood trade-offs.

You will play a critical role in determining what gets delivered, where and why.

This is a role for someone who is comfortable operating at both strategic and operational levels. Someone who can work with complexity, bring clarity, and influence decisions through insight and collaboration.

Salary: £81,445.19 (plus car allowance of £5,943.35) per year

Contract: Permanent, full time

Your week: 36.25 hours, Monday to Friday 9am to 5.15pm

Location: Hybrid with a weekly presence in either our Milton Keynes, Rushden, Peterborough or Boston office

Why this role matters

We are fundamentally rebalancing how we invest in our homes.

Historically, investment decisions across the sector have often been driven by lifecycle assumptions, programme cycles or funding constraints. While these remain important, they do not always lead to the best outcomes for customers or the most effective use of resources.

At Amplius, we are shifting toward a more targeted, evidence-led approach. One that focuses investment where it will have the greatest impact on reducing failure demand, improving customer outcomes and strengthening long-term asset performance.

To do that, we need a clearer, more reliable understanding of our homes and how they behave over time. We need to move beyond a traditional approach to asset management and use our data as the foundation for better interventions and longer-term decision-making. This role is central to that shift.

What success looks like

Success in this role will not be measured by the quality of reporting, but by the quality of decisions.

Within the first 12–24 months, we would expect to see:

A clear, trusted and consistently used view of asset performance across the organisation
Investment programmes that are more targeted, with a visible shift toward addressing properties driving disproportionate cost and poor outcomes
Stronger alignment between asset intelligence, financial planning and delivery
A reduction in avoidable failure demand through better timing and targeting of interventions
Increased confidence from Executive, Board and Regulator in how investment decisions are made and justified

Who we are looking for

We are looking for someone who can think clearly, work with complexity and influence decisions.

You may come from housing, but you do not have to. What matters is your ability to use data to understand asset performance, identify what really drives cost and outcomes, and support better investment decisions.

You will be comfortable challenging assumptions, asking difficult questions and bringing a structured, evidence-based approach to prioritisation.

Above all, you will be focused on impact. Not just producing insight, but ensuring it is used.

Who we are

Amplius is a newly formed organisation, bringing together two established housing providers with a shared ambition to deliver better outcomes for our customers and communities. With over 40,000 homes spanning from Kent to Lincolnshire, we are at a pivotal point in shaping how we manage, invest in and improve our homes for the long term.

Like much of the sector, we are operating in an environment of increasing cost pressure, rising customer expectations and a rapidly evolving regulatory and sustainability landscape. Against this backdrop, we are clear that how we invest in our homes needs to change.

This is not about doing more of the same. It is about making better decisions.

Closing date: 21 June

Phone screening: 3 July

Interviews: 8 July

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any queries please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

head of customer service jobs in brixworth, nth

Head of Asset Intelligence

People Assistant - Retail & Contact Centre

Technical Customer Service Business Partner

Customer Service Advisor - Energy (Leicester)

Client Solutions Specialist

Customer Care Coordinator

Head of Finance - Group Accounting

Quality Manager

Label Operations Manager

Head of Performance Improvement

Category Assistant - FTC - Up to 5 months

Shift Manager

HEAD OF WMS EUROPE

Lead Officer - Heritage and Place

HEAD OF SUPPLY CHAIN

Digital Marketing Specialist

Proposition Manager - Convenience

Ticketing Manager

PA To Director

Head of Sustainability

I want to receive the latest job alerts for head of customer service in brixworth, nth

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected