It service delivery specialist Work, Jobs in Broadstone, Dor (with Salaries)

IT Service Delivery Specialist
McCarthy & Stone —Bournemouth
- Up to £30,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Employee assistance programme
Quick apply
Admissions Officer
The White House School —Poole
- £25,000 - £26,000 a year
- Bachelor's degree
- In-person
- School
- Free parking
Quick apply
10d
Sales - Sales Advisor - UK
New Look —Salisbury
- Part-time
- Microsoft Word
Associate Director of Finance - Financial Delivery
Dorset HealthCare University NHS Foundation Trust —Poole
- £94,356 - £108,814 a year
- Full-time
- Analysis skills
- IT
- Communication skills
Candidate Resourcer
Caspian One —Bournemouth
- £28,000 a year
- Sales
- No experience needed
- Bachelor's degree
- Free parking
- Work from home
Quick apply
Tesco Colleague - Pokesdown Express
Tesco UK —Bournemouth
- £13.28 - £14.55 an hour
- Part-time
2d
Tesco Colleague - Poulner Express
Tesco UK —Ringwood
- £13.28 - £14.55 an hour
- Full-time
13d
Health Visitor
Dorset HealthCare University NHS Foundation Trust —Poole
- £27,704 - £33,361 a year
- Part-time
- IT
Functional Skills Tutor
Fortune College —Christchurch
- From £15.29 an hour
- Part-time
- English
- Maths
- Education
- Free parking
- Store discount
Quick apply
1d
Contract Manager
Tekne Shopfitting Ltd —Poole
- Full-time
- Microsoft Excel
- Microsoft Office
- Project management
Quick apply
10d
Labourer
GAP Group —Three Legged Cross
- Full-time
Tutor
Education and Family Wellbeing Service —Bournemouth
- £25 - £30 an hour
- In-person
Quick apply
Senior IT Analyst
Spectrum Geosurvey Limited —Lymington
- £28,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- SQL
- Free parking
- Annual leave
Quick apply
2d
Wheelchair Repair Engineer/Assistant FSE Driver
Dorset HealthCare University NHS Foundation Trust —Ringwood
- £10,304 - £10,990 a year
- Part-time
- IT
8d
Independence Assistant
The White House School —Wimborne
- £19,294 a year
- Organisational skills
- In-person
- Care plans
- Referral programme
Quick apply
10d
CAMHS Participation Facilitator
Dorset HealthCare University NHS Foundation Trust —Dorchester
- £28,392 - £31,157 a year
- Full-time
- IT
8d
Female DVA Health Advocate
The You Trust —Poole
- £31,757.10 - £34,332.00 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Machine Shop Team Leader
IMI Process Automation —Poole
- Management
- Microsoft Office
- Continuous improvement
Quick apply
Machine Shop Team Leader
IMI Plc - Legacy Precision —Poole
- Full-time
- Management
- Microsoft Office
- Continuous improvement
Retail Sales Advisor
Brewers Decorator Centres —Poole
- £28,136 a year
- Customer service
- Communication skills
- Employee assistance programme

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IT Service Delivery Specialist

McCarthy & Stone -
Bournemouth

Quick apply

Job details

Full-time
Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Paid volunteer time

Qualifications

MCP
ITIL
Organisational skills
IT
Communication skills

Full job description

About You

We are looking for a customer-focused IT Service Delivery Specialist who brings the capability to deliver high-quality IT support and ensure the effective operation of our core systems and services.

You bring proven experience working within an IT Service Desk or Service Delivery environment, with the ability to manage incidents and service requests efficiently while maintaining a focus on service excellence. You are confident diagnosing and resolving technical issues across hardware, software, and network infrastructure, ensuring minimal disruption to the business.

You have experience working within structured IT environments, applying operational support frameworks and best practices such as ITIL. You understand the importance of accurate data capture, system tracking, and maintaining high-quality documentation to support consistent and effective service delivery.

You combine strong organisational skills with a proactive approach, managing competing priorities and high volumes of work within tight deadlines. You communicate effectively with stakeholders at all levels, building positive relationships and ensuring clear updates on issues, risks, and resolutions.

With strong attention to detail and a commitment to continuous improvement, you contribute to enhancing systems, processes, and service standards. You are comfortable supporting wider IT projects and activities while maintaining day-to-day operational performance.

We will give you:

Financial:

Competitive Salary + Discretionary Bonus
Company Pension Scheme
Life Assurance
Professional Subscriptions paid for

Lifestyle/Health & Wellbeing:

24 days holiday plus Bank Holidays
Monday to Friday, 37 hours per week
Onsite at our central Bournemouth Head Office
2 fully paid volunteering days per year (supported by the McCarthy & Stone Foundation)
Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
Colleagues Benefit Booklet with a range of store offers discounts and promotions
Family Friendly Policies

Your Impact

As an IT Service Delivery Specialist, you will play a key role in ensuring the effective delivery of IT services across the business.

You will be critical in:

Delivering first-line support for IT incidents and service requests, ensuring timely resolution within agreed SLAs
Supporting the build, configuration, and deployment of IT equipment, including laptops, mobile devices, and network hardware
Maintaining accurate records across IT systems, including asset management, stock control, and knowledge documentation
Contributing to system stability through daily checks, monitoring, and proactive issue identification
Supporting continuous improvement by enhancing processes, documentation, and service delivery practices aligned to ITIL principles
Working collaboratively with internal teams and external suppliers to ensure consistent, high-quality service delivery across all locations

What we are looking for

You are a proactive IT Service Delivery Specialist who thrives in a fast-paced environment and is passionate about delivering excellent service.

You’ll likely bring:

Proven experience within an IT Service Desk or Service Delivery role supporting hardware and software
Strong knowledge of incident and request management processes within structured IT frameworks
Experience building, configuring, and deploying IT equipment including laptops, mobile devices, and network components
The ability to manage workload effectively, prioritising tasks and adapting to changing demands
Strong communication skills with the ability to engage professionally across multiple channels
High attention to detail, with experience maintaining accurate records, documentation, and system updates
An understanding of ITIL practices (ITIL v4 Foundation desirable)
Relevant certifications such as MCP or CompTIA (desirable)

At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

Pay: Up to £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

it service delivery specialist jobs in broadstone, dor

IT Service Delivery Specialist

Admissions Officer

Sales - Sales Advisor - UK

Associate Director of Finance - Financial Delivery

Candidate Resourcer

Tesco Colleague - Pokesdown Express

Tesco Colleague - Poulner Express

Health Visitor

Functional Skills Tutor

Contract Manager

Labourer

Tutor

Senior IT Analyst

Wheelchair Repair Engineer/Assistant FSE Driver

Independence Assistant

CAMHS Participation Facilitator

Female DVA Health Advocate

Machine Shop Team Leader

Machine Shop Team Leader

Retail Sales Advisor

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