Customer service manager Work, Jobs in Brockley, Gtl (with Salaries)

Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
14d
Customer Service Manager
Restore PLC —London
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
4h
Global Head of Customer Support
TeamViewer Germany GmbH —London
- Hybrid work
- Travel
- Leadership
- Employee discount
Quick apply
Customer Success Manager
Insurity —London
- £39,000 - £77,000 a year
- Microsoft Powerpoint
- Data analysis skills
- English
- Annual leave
- Referral programme
Quick apply
12d
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
Relief Hostel Manager/Service Manager (12 months Fixed Term)
LHA London Ltd —London
- £37,500 - £40,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Management
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station
Bennett Hay —London
- £35,651 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Annual leave
Quick apply
9h
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Customer Support - Manager, LONDON
nsave —London
- Full-time
- Communication skills
- Annual leave
- Gym membership
Quick apply
Founding Customer Experience Lead
Odin —London
- £75,000 - £102,000 a year
- Full-time
- Remote
- AI
- Annual leave
- Sick pay
11d
Customer Service Manager
SQ PROFESSIONAL —London
- £30,261 - £32,722 a year
- Monday to Friday
- Customer service
- English
- Supervising experience
- Free parking
Enterprise Customer Experience Manager
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
10d
Customer Experience Manager, Enterprise
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
10d
Customer Success Manager
Emburse —London
- £63,000 - £70,000 a year
- Full-time
- Spanish
- Analysis skills
- Bachelor's degree
Customer Service Manager
B&M Retail —Dartford
- Weekend availability
- Hospitality
- Customer service
- Employee discount
Customer Experience Optimisation Manager
AllClear Travel Insurance —Romford
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Serving
- Marketing
- Project management
- Employee discount
Quick apply
5d
Guest Service Manager
Holiday Inn Express Royal Docks —London
- Maintenance
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
Customer Experience Manager, Mid Market
NAVEX —London
- £55,000 a year
- Full-time
- Hybrid work
- Communication skills

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customer service manager jobs near brockley, gtl

Customer Relationship Manager

Youngman Lovell Ltd
London

Quick apply

Job details

Part-time
£24,420.00 - £48,510.43 a year
14 days ago

Benefits

Casual dress

Qualifications

Customer service
Salesforce
Analysis skills
Financial services
Construction
Communication skills

Full job description

Customer Journey Manager (Part-Time) June 2026

We help individuals design and build their own home on a plot of land, guiding them through everything from planning permission to construction. This role sits at the heart of that journey, supporting our customers every step of the way.

Role Overview

We are looking for a friendly, organised and proactive Customer Journey Manager to support our house buyers from reservation through to completion. This is a customer-facing coordination role focused on keeping purchasers engaged, informed and progressing through our established process. The successful candidate will work closely with clients, consultants and our directors to help move projects forward efficiently.

What is Self-Build / Custom-Build?

Self-build and custom-build are routes to homeownership where individuals commission or design their own home, rather than buying an existing property. Our customers purchase a plot of land and work with a team of specialists — architects, engineers, planners and builders — to create a home built specifically for them. Your role is to guide them through this exciting but complex process.

Key Responsibilities

Act as the main point of contact for plot purchasers throughout their journey
Guide purchasers through each stage of the self-build/custom-build process
Carry out inbound enquiry calls with prospective purchasers
Build positive relationships with clients and maintain regular communication
Coordinate with a range of specialists including architects, civil and structural engineers, planning consultants, house build partners and solicitors
Liaise with sellers and third parties to keep projects progressing
Identify delays or hold-ups and proactively follow these up
Maintain accurate progress updates for each purchaser
Provide concise email updates to directors on purchaser progress, current stage and any issues requiring attention

Skills & Experience

1–2 years' experience within the property, construction or development industry preferred
Strong customer service and communication skills
Confident speaking with clients and consultants over phone and email
Organised, proactive and able to manage multiple purchasers at different stages
Friendly, approachable and professional manner
Keen to learn and understand the self-build/custom-build process
Comfortable working independently and keeping momentum on live projects

Working Arrangement

Part-time, hourly-paid position
Approximately 10 hours per week, with potential to increase as the business grows
Flexible remote working considered

Ideal Candidate

This role would suit someone with a background in property or development coordination who enjoys working with people, solving problems and helping customers progress smoothly through a structured process. No prior knowledge of self-build is required — we will provide full training on our process and product.

Pay: £24,420.00-£48,510.43 per year

Benefits:

Casual dress

Work Location: Hybrid remote in London SW11 8BN

Quick apply

Refine Your Search

customer service manager jobs in brockley, gtl

Customer Relationship Manager

Customer Service Manager

Global Head of Customer Support

Customer Success Manager

Customer Experience Manager

Relief Hostel Manager/Service Manager (12 months Fixed Term)

Customer Experience Manager

Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station

Head Of Customer Experience

Customer Support - Manager, LONDON

Founding Customer Experience Lead

Customer Service Manager

Enterprise Customer Experience Manager

Customer Experience Manager, Enterprise

Customer Success Manager

Customer Service Manager

Customer Experience Optimisation Manager

Guest Service Manager

Corporate Guest Services Manager

Customer Experience Manager, Mid Market

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