Reservation agent Work, Jobs in Brockley (with Salaries)

Reservations Agent
Haymarket Hotel - Reservations —London
- £15.50 - £17.00 an hour
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
2d
Reservations Agent
Bvlgari Hotel London - Revenue and Reservations —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
Reservation Agent
Reservations —Westminster
- £29,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
4d
Reservations Agent Day
DiamondAir International Ltd —London
- £28,500 - £30,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Reservation Agent
ACCOR —London
- Full-time
- Bar
- Hotel
- Employee discount
3d
Front Desk Guest Service Associate
47 Park Street, Grand Residences by Marriott —London
- Weekend availability
- Customer service
- English
- Analysis skills
10d
Reservation Agent
MERCURE —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
3d
Reservation & Guest Experience Specialist
AB Boutique Hotels Ltd —Croydon
- £32,000 a year
- Full-time
- Hotel
- Guest services
- Communication skills
Quick apply
Reservation Agent
Reservation —London
- £27,580 - £30,000 a year
- Full-time
- Spanish
- Customer service
- English
- Referral programme
Quick apply
9d
Reservation Agent - Maternity Cover
MERCURE —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
3d
Reservation Sales Agent
Imperial College London —South Kensington
- £15.68 an hour
- Weekend availability
- English
- Microsoft Office
- Hotel
- Annual leave
12d
Guest Experience Agent
One Hundred Shoreditch —London
- £16,129 a year
- Part-time
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
9d
Reservations Agent
St. James's Hotel & Club - Reservations —London
- £26,523 a year
- Full-time
- Hotel
Quick apply
Night Guest Service Agent
Moxy - Reception —London
- £26,439 a year
- Full-time
- IT
- Employee assistance programme
- Referral programme
Quick apply
9d
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Hospitality
- Spanish
Quick apply
Porter - Guest Service Agent
St.Giles- Reservations —London
- £26,437 a year
- Full-time
- Hotel
- Hotel experience
Quick apply
13d
Guest Service Agent
Zedwell —London
- £26,439 a year
- Full-time
- Guest services
- Employee assistance programme
- Referral programme
Quick apply
Reservations Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
Reservations Agent
Rosewood London —London
- Full-time
- Hotel
- Annual leave
Quick apply
Cluster Reservations Agent (Part-Time)
DoubleTree by Hilton London – West End —London
- Part-time
- Bar
- Hotel
- University
Quick apply

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Reservations Agent

Haymarket Hotel - Reservations -
London

Quick apply

Job details

Full-time
£15.50 - £17.00 an hour
2 days ago

Benefits

Cycle to work scheme
Season ticket loan
Language training provided
Discounted gym membership
Employee discount
Paid volunteer time
Referral programme

Qualifications

Food management
Cooking
English
Hotel experience

Full job description

Are you passionate about providing exceptional guest experiences? Do you thrive in a dynamic, luxury hospitality environment? If so, Firmdale Hotels invites you to join our award-winning team as a Reservations Agent at the exquisite Haymarket Hotel in the heart of London.

Firmdale Hotels is renowned for its unique boutique properties, each boasting distinctive design, sophisticated style, and unparalleled service. We pride ourselves on our commitment to excellence and creating memorable experiences for our guests. Our portfolio includes some of the most iconic hotels in London and New York, known for their exceptional hospitality and attention to detail.

As a Reservations Agent, you will be a crucial part of our front office team, ensuring every guest receives a warm welcome and outstanding service.

Responsibilities:

Handling reservation inquiries via phone, email, and online platforms with professionalism and efficiency.
Providing detailed information about our rooms, amenities, and special packages to prospective guests.
Recommending suitable rates and packages based on guests' needs and preferences.
Managing and updating reservations in our system with accuracy and attention to detail.
Collaborating with other departments to ensure seamless guest experiences from booking to check-out.

What you Need:

Confident and engaging, with the ability to connect with guests and colleagues effortlessly.
A genuine passion for providing exceptional service and creating unforgettable guest experiences.
Meticulous and organised, ensuring all reservations and related tasks are handled with precision.
Enthusiastic and collaborative, with a keen willingness to support and work as part of a dynamic team.
Impeccable personal presentation and a welcoming demeanour that reflects the Firmdale brand.

What We Offer:

Competitive hourly rate of £15.50 - £17.00 inclusive of service charge.
Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
Discounted cinema tickets, gym membership, travel, retailers and restaurants
Complimentary meals on shift
Referral bonus scheme for recommending top talent
Flexible scheduling without split shifts
Dry cleaning service for work attire and discounted personal dry cleaning
Enhanced holiday allowance based on length of service
Season ticket loan for convenient commuting
Ongoing training, professional development, and fully funded English lessons
Regular social events, team activities, and fitness sessions
Benefits like cycle to work scheme and annual long service awards
One allocated paid day per year for volunteering work
Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

Proud winners of The Times Best Places to Work for both 2024 and 2025
The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
Manager of the Year – Helle Jensen – Cateys 2024
Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025
Dorset Square Hotel – AA Breakfast Award 2025
Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024
Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
Whitby Hotel, Crosby Street and Warren Street - Michelin keys
Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

INDFOH

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