Liaison Work, Jobs in Bromley, Gtl (with Salaries)

Care Coordinator - admin and patient facing
Bromley Connect Primary Care Network —Bromley
- From £27,000 a year
- Part-time
- GP surgery experience
- Organisational skills
- IT
Quick apply
7d
Court Liaison Recovery Worker
Change Grow Live —Lewisham
- £27,861.26 - £32,002.35 a year
- Employee discount
- Referral programme
6d
Resident Liaison Officer
Equans —Croydon
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
- Employee discount
Clinical Administrator
Communitas Clinics —Croydon
- £13.85 an hour
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
5d
Liaison Officer
WBR Corp UK —London
Attendance Officer
Harris Federation —London
- £28,067 - £34,488 a year
- Full-time
- Microsoft Excel
- School
18h
VacancyTitle: Resident Liaison Officer
Southern Housing —Croydon
- £37,578 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Work from home
5d
Compliance Officer / Supplier Liaison Executive
SwiftSwitch —London
- £35,000 - £40,000 a year
- Monday to Friday
- Sales
Quick apply
Collision Investigation and Prosecution Case Manager (CIPT)
Metropolitan Police —Sidcup
- £33,219 - £36,228 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Resident Liaison Officer (LSE)
PA Housing —London
- £34,141 - £35,591 a year
- Call to connect
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
3d
Parking Customer Liaison Officer
Tower Hamlets —London
- £42,264 - £44,235 a year
- Communication skills
- Annual leave
4d
Clerk to Governors and Compliance Officer
John Whitgift Foundation —Croydon
- Full-time
- School
3d
Team Assistant
WallStreetDocs —London
- Full-time
- Microsoft Office
- Organisational skills
- IT
11d
Building Manager - Old Town Hall, Bromley
Savills Management Resources —Bromley
- £40,000 - £45,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Assistant, UK Scripted Series , UK Scripted Series
Amazon Digital UK Limited —London
- Full-time
- Microsoft Office
- Administrative experience
- AI
3d
Resident Liaison Officer
Kier Group —Rainham
- Full-time
- Microsoft Powerpoint
- Administrative experience
- IT
- Flexible schedule
4d
Community & Operations Coordinator (Temp to Perm)
The WorkWell Group —London
- £28,000 - £32,000 a year
- Temporary
- English
- Accounting
- In-person
Quick apply
Executive Personal Assistant
NO Uniform —London
- From £45,000 a year
- Full-time
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Annual leave
- Sick pay
Quick apply
2d
Delivery Driver/ Fulfillment Associate
Cervello Global Corporation —London
- Part-time
Quick apply
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme

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Care Coordinator - admin and patient facing

Bromley Connect Primary Care Network
Bromley

Quick apply

Job details

Part-time | Full-time
From £27,000 a year
7 days ago

Qualifications

GP surgery experience
Organisational skills
IT
Care plans
Communication skills
Office experience

Full job description

Job Purpose

Care Coordinators plays a key role in supporting patients to access the right care at the right time. The post holder will work closely with GPs, the wider practice team and PCN services to proactively engage patients, manage GP-referred work, and improve call and recall systems—particularly for patients with long‑term conditions.

The role focuses on patient engagement, coordination, and follow‑up rather than clinical decision‑making, helping to reduce avoidable workload for clinicians while improving patient experience and outcomes.

Key Responsibilities

Patient Engagement

Act as a first point of contact for patients referred internally by GPs and clinicians for care coordination support
Proactively contact patients following GP referral to explain next steps, services available, or required actions
Support patients to understand and engage with their care plans, investigations, reviews or follow‑up appointments
Identify barriers to engagement (e.g. non‑attendance, communication needs, digital exclusion) and work with the practice team to address these

Call and Recall – Long‑Term Conditions

Support robust call and recall systems for long‑term conditions (e.g. diabetes, asthma, COPD, hypertension)
Proactively contact patients who are overdue or approaching review dates using agreed protocols
Book or arrange appropriate reviews, investigations, or appointments as directed by clinicians
Monitor and report on patient responses, non‑responders, and exceptions
Maintain accurate and timely records to support QOF, IIF and local priority schemes

Managing Patient Requests

Support the management of non‑urgent patient requests referred by the clinical or administrative team
Handle routine and follow‑up queries in line with agreed pathways, escalating appropriately where clinical input is required
Coordinate onward referrals, signposting, and follow‑up actions as requested by clinicians
Ensure patients are kept informed about progress and next steps

Coordination and Communication

Act as a liaison between patients, GPs, nurses, ARRS roles and administrative teams
Work closely with reception and admin colleagues to ensure consistent and patient‑centred communication
Support continuity by helping patients navigate services within the PCN and wider health system

Record Keeping and Systems

Accurately record all patient contacts and actions on the clinical system (e.g. EMIS)
Use patient lists, searches and task systems to manage workload efficiently
Maintain confidentiality and comply with GDPR, practice policies and information governance requirements

Service Improvement

Identify trends in non‑attendance, delayed reviews or repeated requests and highlight these to the practice team
Contribute to improving processes for access, follow‑up and patient engagement
Participate in team meetings, training and PCN initiatives relevant to the role

Person Specification

Essential

Experience of working in a patient‑facing role, ideally within general practice or the NHS
Excellent communication skills, both verbal and written
Confident and courteous telephone manner
Strong organisational skills and ability to manage a varied workload
Ability to engage patients with sensitivity, professionalism and empathy
Good IT skills and ability to learn clinical systems
Understanding of confidentiality and data protection

Desirable

Experience of working in primary care or community health services
Experience of call and recall systems or long‑term condition support
Knowledge of GP practice systems (EMIS/SystmOne)
Experience supporting vulnerable or hard‑to‑reach patient groups
Understanding of personalised care and care coordination

Pay: From £27,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

liaison jobs in bromley, gtl

Care Coordinator - admin and patient facing

Court Liaison Recovery Worker

Resident Liaison Officer

Clinical Administrator

Liaison Officer

Attendance Officer

VacancyTitle: Resident Liaison Officer

Compliance Officer / Supplier Liaison Executive

Collision Investigation and Prosecution Case Manager (CIPT)

Resident Liaison Officer (LSE)

Parking Customer Liaison Officer

Clerk to Governors and Compliance Officer

Team Assistant

Building Manager - Old Town Hall, Bromley

Assistant, UK Scripted Series , UK Scripted Series

Resident Liaison Officer

Community & Operations Coordinator (Temp to Perm)

Executive Personal Assistant

Delivery Driver/ Fulfillment Associate

Office Workflow Co-ordinator

I want to receive the latest job alerts for liaison in bromley, gtl

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