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Deputy Service Manager

Change Grow Live -
London

Apply Now

Job details

Permanent
£47,850.69 - £52,379.50 a year
7 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Management
Performance management
Communication skills

Full job description

Overview:

Deputy Service Manager

Camden | Permanent | Full Time | 37.5 Hours

Lead a service. Shape a borough. Change lives.

At Change Grow Live, we believe that everyone deserves the opportunity to live a healthier, safer and more fulfilling life.

Every day, our teams work alongside people facing some of life's most complex challenges, helping them build resilience, improve wellbeing and create positive futures. Guided by our values—Be Open, Be Compassionate and Be Bold—we deliver services that are built on evidence, rooted in communities and focused on achieving meaningful outcomes.

We're looking for an ambitious and experienced Deputy Service Manager to help lead our Camden service and play a key role in shaping the future of recovery support across the borough.

Why this role matters

Camden is one of London's most vibrant and diverse communities, with strong partnerships and a shared ambition to improve health and wellbeing for local people.

As Deputy Service Manager, you'll work alongside the Service Manager to lead a high-performing multidisciplinary team, ensuring services are safe, effective and responsive to local need.

You'll help drive performance, develop people, strengthen partnerships and support service innovation—creating the conditions for both colleagues and service users to achieve their full potential.

This is an opportunity to influence beyond day-to-day operations and help shape how recovery services evolve within Camden.

What you'll bring

You'll be an experienced leader with a passion for improving outcomes and developing others.

You'll bring:

Experience leading teams within substance use, criminal justice, health or social care services
Strong operational and performance management experience
The ability to use data and insight to drive improvement
Experience building effective partnerships across organisations and systems
A commitment to developing people, services and communities

Most importantly, you'll be motivated by making a lasting difference to people's lives.

The Details

Role: Deputy Service Manager
Location: Camden
Contract: Permanent
Hours: 37.5 hours per week

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, salary and payments will be pro rata based on contracted hours.

Responsibilities:

Who we're looking for

We're looking for a confident and capable leader who can balance strategic thinking with operational delivery.

You'll bring:

Experience leading teams within substance use, criminal justice, health, social care or related services
Strong operational management and performance improvement experience
The ability to analyse data and translate insight into action
Experience managing quality, governance and service improvement programmes
Excellent stakeholder engagement and partnership-building skills
The ability to inspire, motivate and develop others
Strong communication, influencing and decision-making skills

Most importantly, you'll be passionate about improving outcomes, developing people and creating services that genuinely make a difference.

Why join us?

At Change Grow Live, we invest in our people because we know great services are delivered by great teams.

You'll benefit from:

25 days annual leave plus bank holidays, rising to 30 days with service
A paid weekly Wellness Hour (pro rata where applicable), Wellness Hub and Employee Assistance Programme
Contributory pension scheme
Employee discounts and benefits platform
Learning, development and leadership opportunities
A supportive and inclusive culture where people are encouraged to grow and succeed

Our Strategy

We're building services that are:

Built on evidence and compassion
Rooted in communities
Driven by innovation, partnership and continuous improvement
Focused on delivering better outcomes for the people we support

As Deputy Service Manager, you'll play an important role in helping us achieve that ambition across Camden.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

Ready to lead, inspire and help shape the future of recovery services in Camden? We'd love to hear from you.

Salary Range (pro rata if part time): CGL points 42 to 46 (£47,850.69 - £52,379.50) ILW / OLW /Fringe: Inner London Weighting (£4,236.47) Interview Date: 23/6/2026 Closing Date: 14/6/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details:: Sundeep Thandi | [email protected] | 07827987769 : This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Apply Now

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